AAA Gates Wildlife Control

Rating: 5 out of 5

AAA Gates Wildlife Control reviews (935)

  • Review from Thom wigle
    Rating: 5 out of 5
    Review left on 7 Nov 2016

    Red Squirrel removal

    Thoroughly pleased with Gates Wildlife Control. From the very prompt and professional follow up (by email and phone call) to the 3 visits Chris made to our house, I was impressed with the thoroughness and professionalism of Gates' approach. I had called other companies and got the feeling they were more fly-by-night operations, so went with Gates. Very glad we did. Chris came to the house three times - first to assess and then do the necessary work; second and third visits to check that the squirrel had not returned and permanently seal up the entrance hole. I am sure I could have paid less to another company, but honestly, I am so tired of dealing with contractors who don't know what they're doing, or are not professional in the way they conduct their business. I was very pleased with Gates and would recommend them to anyone. Hopefully I never need to use their services again (for future squirrel visitors), but if I do, I won't hesitate to call them

    Answer from pro:

    Hi Thom, I love it when my customers detail our "thoroughness and professionalism" from beginning to end. You did a very good job explaining how your job unfolded, thank you. It is unfortunate that more contractors don't put the customers needs first. Thank you for your excellent review! Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015 & 2016

    Reply created 8 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Nov 2016

    Wildlife control

    Very nice gentleman and very professional. Explained all the work that was done very well.

    Answer from pro:

    Hi kumarg, thank you for mentioning that my technicians "explained the work...very well". It is very important to us that our customers completely understand our process. Thanks for your review. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015 & 2016

    Reply created 5 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Nov 2016

    Squirrel (s) entering my house via hole near the eaves.

    Excellent, professional services to diagnose, resolve and prevent future problems. Good communication, reliable service and very pleasant personelle. Hopefully I won't need them again!

    Answer from pro:

    Hi dhr, I really like your short and to the point review. You covered all the bases. Thank you! Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015 & 2016

    Reply created 4 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Nov 2016

    Squirrel problem

    After hearing the pitter patter of little feet above me and the sound of chewing, I checked out Gates Wildlife Control after hearing their commercial on the radio. Got a fast appointment with a very courteous Chris who checked out the perimeter and the roof before explaining we had red squirrels who will stop at nothing to get where they want to go. Less than 2 hours later he had added a one way door and cages around our roof vents with the promise of frequent monitoring and a one year guarantee. A very pleasant transaction and I look forward to no more chewing sounds.

    Answer from pro:

    Hi mdkake, thank you for your great review! I am not entirely sure why but red squirrels are by far the most destructive of all the animals we deal with. Your quick decision to have them removed was key in preventing any further damage. Thank you also for allowing us to humanely solve your wildlife problem. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015 & 2016

    Reply created 3 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Nov 2016

    Great Customer Service!

    Called Gates AAA on a recommendation from the Toronto Humane Society. I forgot I had used them a few years ago. I have an aging home in downtown Toronto and it's easy for wildlife to chew a way in. I had a gang of squirrels living in my veranda roof again. Joel from Gates arrived on time. Did a thorough inspection and pointed out four access points in my home. He wrote up an estimate, it was more than the usual cost for this service due to numerous problem areas that needed flashing sealing. He placed the exit gate and later that night we saw five squirrels on the roof trying to get back in. A couple days later Gates returned and assessed the results and removed the exit. A job well done!

    Answer from pro:

    Hi tonylea99, thank you for mentioning that you received our number from the Toronto Humane Society. It is always good to know how our customers are finding us. Evicting the five squirrels before winter was a good call on your part. That many squirrels can do a lot of chewing damage over the winter. Thank you also for outlining the work performed by Joel and for writing such a great review! Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015 & 2016

    Reply created 9 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Nov 2016

    Raccoon removal and prevention for future invasion

    Quality service done professionally . Took time to explain the cause of the situation and how the work would proceed. Had the job done quickly and left the premises tidy.

    Answer from pro:

    Hi Mary, I love your straight to the point review! In three sentences you summed up our complete service. Well done! Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015 & 2016

    Reply created 3 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Nov 2016

    Nest in microwave vent

    Truly professional, great service. Boris was running late, he called to inform me, very nice and courteous. The service was outstanding. Great to see a professional do his job. Boris explained everything and was very accommodating. Left the inside cleaner then before he arrived. I have used Gates before and the service both times was outstanding. I would highly recommend them. Thanks again for doing an outstanding job.

    Answer from pro:

    Hi Paul, thank you very much for your glowing review of Boris and my company. You mentioned that you received a call from Boris because he was running late. We understand that our customers time is extremely valuable and if a technician is going to be even 5 minutes late from the scheduled time we will call to advise. We aim treat our customers like we would like to be treated and your review is indicative of that. Thank you again for writing such a great review! Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015 & 2016

    Reply created 2 Nov 2016
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 1 Nov 2016

    Assessment of the situation

    Nick arrived right at the set time, was very polite, easy to talk to and knowledgeable. He did an inspection of the possible entry points on the roof, chimney, under the roof at the eavestroughs, and also looked at my neighbour's roof, as my house is semi-detached. Due to the fact that he found no signs of entry at any of the inspected areas he provided me advice on how next to proceed and also what to be on the alert for. There was no charge for all of this! If at any point in the future I have reason to believe there may be wildlife which has managed to gain entry, I would definitely contact this company to deal with it.

    Answer from pro:

    Hi Lorraine, thank you for mentioning that we inspected your house and your neighbours house for signs of wildlife and discovered that a wildlife problem did not exist. My company is one of the only wildlife companies that does not charge for on-site inspections / estimates regardless if a problem exists or not. I did notice that you rated my company an 8 out of 10. Obviously we strive to obtain a 10 and if you feel we did not meet your complete satisfaction I would be very interested in hearing how we could have improved our service to have received a 10 /10. Please feel free to email me at bradgates@gateswildlifecontrol.com to give me your feedback. Thank you for your review. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015 & 2016

    Reply created 2 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Nov 2016

    NO MORE FREE RENT FOR THE RACOONS

    thanks to the quick action of Gates, we were able to rid the uninvited guests. They were quick to come out and evaluate and diagnoise the damage , it was quite bad. Quick and efficient work. I would recommend them to anyone. Our roof isn't in the greatest shape and requires a spring renewal but Gate's gave us a little time by fixing the damage and getting the unpaying tenants out! :) thanks again ! Great company. Friendly and easy to work with!

    Answer from pro:

    Hi Kelly, I am glad we were able to quickly evict your "uninvited guests." Many of our customers wait quite a while before placing a call to us. As you know it is very important to act quickly when animals have entered the attic in order to minimize damage to the roof, insulation and wiring. Thank you for great review! Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015 & 2016

    Reply created 2 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Oct 2016

    Sealing hole in facia to prevent squirrel from entering house

    We used to service to prevent a squirrel from entering the roof rafters of our house. It worked beautifully.

    Answer from pro:

    Hi mccripps, thank you for your review. I like your comment "It worked beautifully." Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015 & 2016

    Reply created 2 Nov 2016
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