AAA Gates Wildlife Control

Rating: 5 out of 5

AAA Gates Wildlife Control reviews (935)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Nov 2016

    Red Squirrels and Starlings

    I'm so pleased with Joel from Gates Wildlife Control. I just moved into this house and the electrician alerted me to some problems in the attic. I waited a few weeks (hoping the problem would magically go away) and then heard the pitter patter of little feet upstairs. Joel came on time and thoroughly evaluated the issue and determined the animals that were making my attic their home. His approach was to install one-way doors on their entrance spots on the roof to allow them to leave the attic but not return. He then came back twice while the doors were installed to make sure the squirrels were gone before removing the doors and sealing up the gaps. I'm so delighted with Gates and with Joel's work.

    Answer from pro:

    Hi Sherri G., you are not alone in your thinking that maybe the animals will "magically go away." Many of our customers wait weeks, months and even years before calling us, hoping that one day the animals will move out. Unfortunately, the longer they wait the more damage the animals cause to wires and insulation. Thank you so much for your descriptive review and for complimenting Joel on a job well done. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015 & 2016

    Reply created 15 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Nov 2016

    Squirrels got into the attic.

    There was a party in the attic which the home owner did not want. Squirrels thought they found a home for the winter. AAA Gates Wildlife Control came the very next morning. Inspected the roof and confirmed I had a hole in the roof. They also went into my attic to check what damage may have been done. That is when he spotted two squirrels. He placed a one way trapped door for them to leave but could not get back in. Came back and inspected to confirm they left and then repaired the hole.

    Answer from pro:

    Hi Linda, I really like your description "there was a party in the attic". I have had customers describe that the noises in the attic sounded like the animals were bowling and others said it sounded like they were moving furniture. Thank you for describing how your job unfolded from beginning to end. This will assist other potential customers understand our procedures. Thank you for allowing us to humanely solve your wildlife problem. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015 & 2016

    Reply created 15 Nov 2016
  • Review from Customer of AAA Gates Wildlife Control
    Rating: 5 out of 5
    Review left on 12 Nov 2016

    Unwanted Guest

    I receive a call from my husband the Friday morning that he heard a loud thump in our fireplace. Luckly the flute was closed because an animal had made itself very comfortable in our fireplace. I had used this company several years ago and was very happy with the service. I was told they had no one that could come out on that same day but would do their best. Their best is FANTASTIC! I cannot say enough regarding the service. I called at 10:30 and they had sent someone out by noon even though they didn't have anyone to spare the company managed to get someone to us. The technician Tony was the best, checked everything out, explained everything very very good!! My daughter had a problem several years ago and I recommended this company and she too was extremely satisfied. I will never use any other company, the best in what they do and the best with customer service.

    Answer from pro:

    Hi Private User, thank you for writing such a FANTASTIC review. I feel the two biggest compliments a customer can give is to hire us a second time and to recommend us to family and friends. And you did both! I really appreciate the trust you have shown in our services. Hopefully you won't need us again but if you do, we will be here to help. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015 & 2016

    Reply created 14 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Nov 2016

    Pest control

    A friend of mine used this service for a pest problem and provided me with the contact info when I ran into the same problem. This company was quick to respond to my email and to set up an appointment quickly to resolve my problem. They arrived on time and worked efficiently to resolve my pest issue and to prevent further issues. I'll be recommending this company to any friends/family who need assistance with pest control.

    Answer from pro:

    Hi Anna, please thank your friend for providing you with our number. It takes a tremendous amount of trust in a company to refer them. Thank you for writing this wonderful review and for any future recommendations. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015 & 2016

    Reply created 14 Nov 2016
  • Review from Craig Truscott
    Rating: 5 out of 5
    Review left on 11 Nov 2016

    Wildlife removal from attic

    From our first contact with the reception to the worker (Joel) who came to do the work, it was 1st class service. The people in the company act like they want to be in the business and do their best in their work.

    Answer from pro:

    Hi Craig T., I really appreciate your comment about Joel's work being "1st class service." It is what we strive for at every one of our jobs. Thank you for your great review! Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015 & 2016

    Reply created 15 Nov 2016
  • Review from H. Bergman
    Rating: 4 out of 5
    Review left on 11 Nov 2016

    animal control

    Assessed situation. Put up trap door & screening. Will provide follow up visit to ensure animal is removed.

    Answer from pro:

    Hi H.B., thank you for taking the time to write a review even before we completed our service. I am sure you will be completely satisfied with our work when the job is completed. As always, it is our goal to provide exceptional 10 out of 10 service but if for whatever reason you feel we did not, please let us know and we will correct it. Thanks again. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015 & 2016

    Reply created 15 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Nov 2016

    Wild animals removal

    Excellent! Responsive! Prompt! I was so impressed with professionalism, follow up and overall excellent customer service. I will absolutely use them again!

    Answer from pro:

    Hi ruth.zeitlin, I love reviews that are straight and to the point! Thank you for taking the time to let us know how you felt about our service. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015 & 2016

    Reply created 11 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Nov 2016

    Wildlife removal

    Great customer service. Boris, was fantastic at following up and ensuring all issues were addressed. Reliable and fast! My problem has been resolved and all areas of the damaged roof were taken care of .

    Answer from pro:

    Hi Menaka, thank you for your review and for complimenting Boris on a job well done. I am glad we were able to help. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015 & 2016

    Reply created 8 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Nov 2016

    Squirrel removal from the attic

    We had squirrel in the attic, and Tony performed very good work, very professional. Inspection and completion was done in an hour.

    Answer from pro:

    Hi Misha, it makes my happy that you were pleased with Tony's work. Thank you for your review. Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015 & 2016

    Reply created 8 Nov 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Nov 2016

    Pest Control

    My wife heard a bird in one of our vents so she looked up "bird removal in Durham region" and she found AAA Gates Wildlife Control. They were very professional and friendly on the phone. Boris came out and was also very professional and polite and broke down what he would be doing and why. The cost was very affordable. I am more than pleased with the work that Boris did. Thank you Gates.

    Answer from pro:

    Hi Corey, you are very welcome. Thank you for complimenting Boris and my office staff as being "professional and friendly on the phone." We aim to please and your excellent review is proof of that. Thank you! Thank you! Brad Gates, B.Sc. Owner / President - Awarded HomeStars Best Of 2015 & 2016

    Reply created 8 Nov 2016
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