AAA Gates Wildlife Control

Rating: 5 out of 5

AAA Gates Wildlife Control reviews (935)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Nov 2014

    Squirrels in the Attic

    Two weeks ago, I had squirrels in our attic. The only company I trust and usually calls if I have any wildlife issues is AAA Gates. They sent NICK, one of their wildlife technicians, over to our house. He is very professional, easy to talk to, friendly, explained things what needs to be done and answered all my questions clearly. I am one happy and satisfied customer again. I highly recommend AAA Gates Wildlife Control; they are reliable, gives EXCELLENT customer service and quality work.

    Answer from pro:

    Hi Jasmine, thank you for your terrific endorsement of my company and of Nick. I really appreciate you referring to our customer service as EXCELLENT. Thank you for saying so! It is a phrase that many companies utter but few can actually provide. We do work hard to make sure our customers are happy with our service. Brad Gates, B.Sc. Owner/President

    Reply created 27 Nov 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Nov 2014

    Scratching in the attic...

    After hearing late night scratching in the ceiling of our spare room, we set out to find a company that could find out what it was, and remove it. AAA Gates offered a full inspection and OPTION to remove or get further quotes, all the other companies charged just to show up. Chris and his assistant showed up exactly when they said they would, inspected the roof, attic and perimeter of our house. Chris gave us an honest summary of what they found (signature signs of mouse burrowing in the attic insulation) gave us some suggestions and no high pressure sales pitches, really appreciated that. Won't hesitate to call them again.

    Answer from pro:

    Hi Paul, thank you for your terrific summary of your experience with my company. Unfortunately some of our competitors claim to offer free estimates but once they are on-site they change their tune and charge for their inspection. As you experienced with us, our inspection is completely free and without any strings attached. Brad Gates, B.Sc. Owner/President

    Reply created 27 Nov 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Nov 2014

    Removal of raccoons from attic

    After a very high quote from another company, Chris from Gates Wildlife Control came out, did a swift assessment and got right to work ridding us of our guests! Very professional and personable. A good job done for a quarter of our first quote! Use these guys, they are good and at the right price! Thanks, Amy.

    Answer from pro:

    Hi Amy, thank you for bringing to light the fact that a competitor of ours is charging four times more than what we charge. This is very common practice amongst our competitors. Quite often they are charging for repair work that simply does not need to be done. This is just one more example of why the wildlife control industry needs to be licensed. Thanks for taking the time to write such a great review. Brad Gates, B.Sc. Owner/President

    Reply created 27 Nov 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Nov 2014

    Getting Squirrels out of Attic

    Nick came out to fix our problem with squirrels in our attic. He was professional and fast, answered any questions I had. So pleased with the service from this company! They have great follow-up and make sure you are a happy customer. I am so relieved that my squirrel problem will be gone and that they will help if I have any other squirrel issues! If you are looking for a good company to handle animal problems I would definitely recommend Gates!

    Answer from pro:

    Hi Maja, thank you for taking the time to share your experience with my company. I especially like your comment "They have great follow-up and make sure you are a happy customer." One of the biggest advantages we have over our competition is that we have a fleet of 10 service trucks. Most of our competitors are one man operators and don't have the resources to follow-up on the previous work performed, often never returning after the initial visit. For my company, monitoring each and every job is a very important aspect to ensure the animals have been safely removed and that the customer is happy. Thanks again! Brad Gates, B.Sc. Owner/President

    Reply created 19 Nov 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Nov 2014

    Skunk Removal from under Shed

    The service we received from Chris, the technician that came to our home from Gates Wildlife was exceptional. He was very sincere and trustworthy with both his suggestions on how to fix the problem but also with how to do so in the most economical way. He went over and above what the contract said he would do and spent additional time to secure the base of our shed to prevent skunks from getting back in. I would highly recommend this company and will use them again in the future if necessary. Thanks Chris!

    Answer from pro:

    Hi Patricia, thank you for your high praise of my company. Our motto for our technicians is to treat the customer as they themselves would want to be treated. Your review demonstrates that these are not just words but a guiding principle that each and everyone of our staff lives by. Hopefully you won't need our services in the future but if you do we will be happy to help you out. Brad Gates, B.Sc. Owner/President

    Reply created 6 Nov 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Oct 2014

    Squirrels in attic

    Gates wildlife removal is an amazing company to deal with. Would recommend them 110%. Their technician Nick was amazing to us by explaining the problems he saw clearly, and his solutions. He was extremely professional and knowledgeable. He has made extra trips back to see if we have noticed anymore noises from animals in the attic and to recheck the work. There have been no more animals up there since Nick did the job. Excellent service and job for Nick and AAA Gates, will not hesitate to use and recommend again. Thank you Nick, great professional job.

    Answer from pro:

    Hi Darryl, I don't think I have ever received such a complimentary review. Thank you, thank you, thank you! I hope you enjoy your sleep now that there is no more pitter patter coming from your attic. By the way, we read your review during yesterday's meeting. Nick was very proud. Brad Gates, B.Sc. Owner/President

    Reply created 4 Nov 2014
  • Review from AD
    Rating: 5 out of 5
    Review left on 21 Oct 2014

    possible animal on roof or attic

    The guys from Gates was AMAZING! one of the most professional, on time and HONEST companies I have come across in a very long time. Thank you so much for coming out and taking so much time to investigate and giving advise on how to resolve the issue. You guys are great and I will definitely be singing your praises for a long time to friends and family. A.D. - Bayview/York Mills

    Answer from pro:

    Hi Anila, I cannot thank you enough for writing such an amazing review. Our philosophy is to treat the customer like we would want to be treated by a service company. Thanks again. Brad Gates, B.Sc. Owner/President

    Reply created 24 Oct 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Oct 2014

    wildlife control - squirrels in our roof

    We suspected we had issues with some small wildlife in our roof/attic. Quick response by Gateswildlife and very reasonable solutions. They secured the areas needed and didn't build on any addition non required work. Very knowledgeable, professional and efficient. We were very satisfied.

    Answer from pro:

    Hi Jeff, thank you for taking the time to write such a positive review. Also, thanks for complimenting Chris for being knowledgeable, professional and efficient. Brad Gates, B.Sc. Owner/President

    Reply created 14 Oct 2014
  • Review from Simon Evans
    Rating: 5 out of 5
    Review left on 10 Oct 2014

    Squirrel infiltration in roof

    Peter from AAA gate WildLife control provided exceptional service in taking care of my squirrel problem. He was professional, polite and patient and addressed my needs. There is a one year warrantee so if the little buggers come back I am confident will provide just as good after service.

    Answer from pro:

    Hi Simon, I really appreciate your comment about our service being "exceptional". You also mentioned that you were confident that we will honour our guarantee. We definitely will! We are proud of the fact that fifty percent of our business comes from our past customers recommending us to their friends, neighbours and family. This has only been possible because we stand behind our guarantee. Thanks again. Brad Gates, B.Sc. Owner/President

    Reply created 14 Oct 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Oct 2014

    Wildlife Control

    Nick came to our door at 10:00am sharp with a friendly smile. He was knowledgeable in many areas and answered all my concerns. He fixed everything that was necessary without wasting any time. Now this is the kind of service I would recommend in a heartbeat! THANK YOU SO MUCH NICK!!!!!

    Answer from pro:

    Hi Min, thank you for your review and for complimenting my technician Nick for being on time, among other things. We understand that our customers' time is valuable and we aim to arrive at our customers homes at an exact time and not within a four hour window. Thank you in advance for any future recommendations. Brad Gates, B.Sc. Owner/President

    Reply created 14 Oct 2014
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