Aire One Heating & Cooling Kw

Rating: 4.8 out of 5

Aire One Heating & Cooling Kw reviews (1295)

  • Review from Customer of Aire One Heating & Cooling Kw
    Rating: 5 out of 5
    Review left on 20 May 2017

    New hvac system

    New system in March - heat great, turned on air, not cooling called first thing in morning tec there by late afternoon , seems installers forgot to flip breakers. Tec checked everything. Up and running now. No charge

    Answer from pro:

    Sorry we forgot the breaker off. We should have told you to check the breaker when you called here because that's the main cause for newly installed air conditioners not to work. Actually I'm asking everybody reading this review to always check the breaker before calling a contractor for a "no cool service call".

    Reply created 23 May 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 May 2017

    service

    The service rep. was respectful, took the dirty furnace filter with him. Took pictures of my dirty duct work to show me so I did not have to go back down to the basement.

    Answer from pro:

    Thank you Bonnie for finding the time to write a comment about our service

    Reply created 23 May 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 May 2017

    Service

    I was very happy with technician (Chris). He was very pleasant, polite, knowledgeable, explained every change and also advised on recommendations for us. Based on the technician, I would recommend him for any service call.

    Answer from pro:

    Thank you for appreciating Chris's knowledge and personality.

    Reply created 23 May 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 May 2017

    service

    The service man was quite nice but unintentionally had me thinking i should by a new air conditioner. I was quite upset at the time but came to an understanding with management on the phone. Through the years I have been told different things, such as warranty is up when it wasn't and had paid for repair before realizing it was still under warranty after all. The service men have always been very nice but I feel that they have been misinformed at times.

    Answer from pro:

    Thank you for your comment. We will take your comments into consideration.

    Reply created 17 May 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 May 2017

    A/C recharge

    I have an Aire One maintenance plan. Aire One installed my furnace and a/c six years ago. They have kept my HVAC system running perfectly. Good maintenance good servie equals good running.

    Answer from pro:

    Thank you BPiche for being our repeat customer and for having the monthly insurance plan with us.

    Reply created 5 May 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 May 2017

    Annual Furnace Maintenance

    The technician James was prompt, courteous and explained what he was checking and why. He gave useful tips and suggestions to better utilize the equipment installed and help keep it properly maintained. Have never received this type of info from past companies and there representatives I have used in the past. Very professional, extremely pleased with the service.

    Answer from pro:

    Thank you Glen for inviting our company to service your equipment. James has been with Aire One for many years and we very much appreciate his customer service. Glad you do too!

    Reply created 5 May 2017
  • Review from Customer of Aire One Heating & Cooling Kw
    Rating: 5 out of 5
    Review left on 3 May 2017

    Annual Maintenance aggreement

    Aire One onsite at the time promised. Tech reviewed what was being done and asked a couple of questions as per any issues and than proceeded to do his job. Took his time not a rush job as seen before.

    Answer from pro:

    Thank you for having a maintenance agreement with Aire One and for finding the time to write this review about our services.

    Reply created 5 May 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 May 2017

    Thermostat

    A/C was not working, called Aire One and had a technician come out the next day to diagnose, checked out the A/C unit, was ok, next checked the thermostat, was found to be faulty, asked for price on a new one, was $750.00 plus tax installed (Carrier Infinity System), called around, Aire One had the lowest price in the region, could not use any other thermostat so had it installed the next day, when it was all finished he went out of his way to check the a/c pressures outside to see how the system was working, and was told its running perfectly, while talking to the installer, asked him about whole house humidifiers and told me they had a special for the month, $425 installed, so had that installed as well, can say that from beginning to the end, it was a pleasure to do business with and will now call upon them when we require service in the future!

    Answer from pro:

    Thank you for using Aire One. The Infinity controller is a fantastic product but is expensive as well...Glad you added a humidifier to your home, thus having a more comfortable home in the winter.

    Reply created 5 May 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 May 2017

    Heating/Cooling Unit Annual Maintenance

    We had our air conditioner and heater unit serviced today. The service went to plan, was simple, and painless for us. We asked at the end of the service how the unit was running, and he confirmed it was. He seemed to be very familiar with the unit.

    Answer from pro:

    Thank you for going out of your way to write a few words about your experience with our company.

    Reply created 2 May 2017
  • Review from Customer of Aire One Heating & Cooling Kw
    Rating: 4 out of 5
    Review left on 30 Apr 2017

    Annual Maintenance

    Technician James completed the maintenance quickly, along with giving me a tip to keep my lines clear of lime build-up. He also fixed a ceiling vent cover that kept falling out. Thank you.
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