Alliance Floor Source reviews (537)

I had a very positive experience with Alliance Floor Source. Lehel, his wife Timea, and Nemo were all extremely helpful throughout the entire process and the subcontractor who actually sanded. stained and varnished my floors on the main floor and staircase as well as the guy who installed the carpet runner were punctual and professional throughout the entire job. They got the job done quickly and carefully and we couldn't be happier with the floors. There are very few flooring companies that will refinish factory pre-finished hardwood floors because of how difficult it is to sand down to the raw wood, but these guys did it and they did it very well for a very reasonable price. I would definitely recommend Alliance to anyone looking to do work on their floors. I would not hesitate to use them again in the future for all of my flooring needs.

We recently put hardwood throughout our condo. Overall Alliance did a great job and had a great selection. Great competitive pricing. Very professional and timely in doing the job. Over quality of job is second to none. I highly recommend Alliance!

I chose alliance because their prices were the most reasonable in the city. I was extremely thrilled with the final result. Their installers were professional and did the job right. The staff is very accommodating and they were able to fit my project in at the last minute. Highly recommended floor store!

Great selection of carpet and hardwood. Professional, knowledgeable staff. They spent hours helping me chose the right product and calling different factories for availability and quick delivery. Fast and clean installation. Highly recommended!

Nemo from Alliance was great to work with. He is knowledgeable and upfront about wood choices, brands, price points, and the characteristics of the various flooring options (engineered vs. solid, etc.). He showed up promptly for the measurement of our house at the pre-arranged time, and quickly made some cost-saving recommendations regarding the installation. Even though we ultimately decided to do the installation ourselves, and changed the order several times as a result, Nemo was very accommodating and did not push back on us at all. Due to some special circumstances, Alliance was even able to show some flexibility on the price of the product, which was very much appreciated. Overall I would classify my experience with Alliance as "Excellent customer service!".

I received extremely helpful, patient, and friendly advice for kitchen flooring from Timea at Alliance. Her very fine service kept me coming back until all my concerns were addressed and I was able to make an informed decision.

They are professional in every possible way. Their knowledgeable staff for choosing the right material makes it easier for you how to choose the right one. Their onetime efficient installation, makes it easy for scheduling your time. Their customer care more importantly is one of a kind. Highly recommended...

I read the reviews on Homestars and decided to have Alliance Floor Source install vinyl plank flooring in my living room since I have a dog and the old wooden floor was battered. I was impressed by the helpful service in the store, in selecting the flooring and with the punctual appointment in my home when Nemo came to measure everything. The installer also arrived punctually and did an excellent job. The floor looks wonderful and people think if is hardwood rather than vinyl! It seems quite sturdy and so far I do not see any scratch marks on it.

Very knowledgable about the products they sell. Best pricing I could find. It was a pleasure to deal with this company. They obivously care about customer satisfaction and service. I will definitly recommend this company.

Alliance is the best. I contacted at least ten different flooring stores for the specific product I wanted, and Alliance provided the best price and were by far the most pleasant to deal with. They truly care about customer satisfaction!!! Their quote was accurate; their installation was meticulous; they left my place spotless; and they were more than happy to come back to resolve a very minor issue (I'm a picky customer) - something that many service providers rarely do. I can't wait to deal with them again in the future. A+ for service quality! Thanks Timea and Lehel!