Ashton Renovations reviews (111)

We had a positive experience with our powder room renovation in 2017 and chose Ashton Renovations a second time to demolish and fully renovate our two upstairs full bathrooms. We had the confidence that the workmanship and quality of building materials would meet our needs. We appreciate Mark's knowledge, experience, assertiveness and his assistance in choosing products (e.g., tiles, cabinets, plumbing fixtures). We are very pleased with our two fully renovated bathrooms. Mark and his team are very polite, personable, efficient yet respectful of our home, and effectively communicated and managed expectations with regards to their daily schedules and tasks.

This was our second major kitchen reno with Aston Renovations. There's a reason why we wanted to work with them again. The team is professional, accountable and trustworthy. They provide great recommendations for kitchen design and source quality materials and service providers. We're very happy with the result and glad to have had a chance to work with this team again!

Our experience with Ashton Renovations was overall (very) positive and I would recommend them for general house renovations. What We Did: Entire basement reno + wall removal + whole house electrical + other Things that are top of mind when I think about our experience is that Mark Ashton has high integrity and cares very much about the work he completes. Mark and his crew are also very thoughtful and considerate about the work he completes and he and his staff take time and care to do their jobs thoroughly and properly. This was our first renovation and we have heard and seen numerous jobs that seemed to have been done quickly and in some cases carelessly. So this attention to detail and quality craftsmanship made our first experience a very positive one. The core Ashton Renovations crew was also exceptionally tidy both during the demo and just in general when working here. Even though we were not living at the house through the renovation, they clearly took great care to leave the place clean and safe each day after working. This was very much appreciated as we were regularly visiting with our child and dog to spend time at the house as well as review the work done. The only exception would be the first set of sub-contracted electricians we used through them who left the house noticeably messier than the Ashton Crew. However, the second set we used on later work were very nice and helpful as we had lots of questions for them and they were working in tight quarters. I would also say the core team at the time we worked with them were very friendly and courteous which was important as we have a young daughter as well as a dog who were very comfortable with them working in the house. The only negative thing that occurred during our job was that it took longer to complete than we had anticipated and we felt the communication about the delay could and should have been better communicated. I had expressed this to Mark who acknowledged this and agreed to do a better job both with us and other customers in the future. All in all, the Mark and his crew did an excellent job on our house and we would definitely recommend them.

Mark is a great person to work with. Responsive, patient and ethical. Happy with our new bathroom!

We are very pleased with the complete renovation of our main floor powder room. Mark and his team were professional, polite, showed good attention to detail, and ensured that the renovation site was contained. We are very happy with Mark's guidance on the overall design, choice of floor tiles, vanity, and accessories.

I wish I’d known about Ashton Renovations before I hired another contractor after a flood in my condo. Ashton came in and finished the work left incomplete by the contractor I hired. It was small work relatively, but they did the work I couldn’t. The attention to detail is what you want in a contractor — Ashton finished work left undone and corrected work left as complete by the other contractor. I highly recommend them, and look forward to working with them again for a move in the future.

Quality work and finishes were done throughout the basement and special care was taken to address minute design and construction details to ensure a professional look. The various trades that worked on the renovation were all friendly and professional as well, and they were conscientious in keeping the renovation site tidy. Communication was also good with updates provided on a weekly basis, which facilitated a successful project outcome.

I had to give this review a lot of thought because my renovation did take longer and costs went over what I had planned to spend. However when I really thought about I think Mark delivered most of my expectations. I have done many other renovations with a variety of different contractors. I would say that Mark Ashton is way above average when it comes to taking my calls and getting back to me. He also has a sense of honesty, responsibility and integrity which is refreshing. On the not as positive I would have liked to have seen more supervision and coordination of the trades. Sometimes I did not realize a trade or material delivery was coming. Mark does use a good construction management program but I could not get it to alert me when he was scheduling a trade or delivery. I also would have preferred a few more site visits by him or one of his staff to ensure better continuity. Trades also sometimes had questions which I think they should have already known from Mark. I take some responsibility for some of these issues because I was busy during this time and it probably would have gone smoother if I was always there to supervise. Overall I would strongly recommend Ashton Renovations for their value and integrity. All renovations have unexpected surprises and highs and lows but unlike some contractors, Mark Ashton will always communicate with you and not leave you high and dry.

Choosing Ashton Renovations was the best decision we made! Mark and his team took care of everything, they were very easy to work with, offered great ideas and gave us great advice. From start to finish they were very professional and very clean. We loved the process, Ashton Renovations even had a Project Management App that allowed us to stay on top of the little details. We love our new basement and we're thrilled to have worked with such a great Company! We also loved their website, it was easy to navigate and offered lots of great content. We would recommend to anyone!

Ashton Renovations renovated our kitchen and finished our basement. They are friendly, professional and above all, you pay for what you get which is stellar work. I highly recommend them!