AtlasCare

Rating: 4.8 out of 5

AtlasCare reviews (2545)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Oct 2016

    Heating tune up

    Alex B came to complete the annual furnace tune up as part of our furnace maintenance plan. He was pleasant and courteous and we're very happy with the service we receive from Atlas care. Thankfully, there've been no more furnace breakdowns since we signed up two years ago!
  • Review from Customer of AtlasCare
    Rating: 4 out of 5
    Review left on 24 Oct 2016

    Furnace Repair

    Your response to a "No Heat" call on our furnace was excellent. Your technician, Stephanie, responded late on a Sunday night, as her last call of a long day, and had our furnace back up and running in minutes! She did a very thorough job.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Oct 2016

    The Company

    I bought my furnace and air conditioner and hot water heater from Atlas Care based on the ratings I read on HOMESTARS. I was TOTALLY pleased by the installation and the professional service of this company. Today I had a service visit by ALEX B and once again the word is PROFESSIONAL! I totally recommend this company,
  • Review from Customer of AtlasCare
    Rating: 5 out of 5
    Review left on 22 Oct 2016

    annual tuneup

    Alex B was very efficient , did a great job and explained what he did He was on time. He took care of the floor by wearing covers on his out door footware Thank you
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Oct 2016

    Furnace Service

    Unbelievable service!! Germain arrived on time. Very cordial, friendly, very professional. Superlative service. Never had a rep educate me the way Germain did. Explained what he did, why he did it, and what benefits I might expect as a result. Also, took time to educate me about my system. Never experienced that before! I feel so much more confident re my heating system. Referred to you by friend, Jane James, who said your service was superior. I concur!! I would not hesitate to recommend your services. Thanks, Germain.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Oct 2016

    Excellent Service!

    Travis came to our home and clearly explained the process. He was very thorough, polite and professional. Afterwards showed me pictures of what he was able to remove. I'm very happy with what was done!
  • Review from Nicole H
    Rating: 5 out of 5
    Review left on 21 Oct 2016

    Duct Cleaning

    Excellent duct cleaning services provided in October 2016. The crew was courteous, professional, knowledgeable and efficient. I am a new owner of this home and the ducts were really dirty. They showed me before and after pictures which were fascinating and really emphasized the value of having your ducts cleaned. Looking forward to have fresh, clean air in our home this winter and beyond. Worth every penny - highly recommend AtlasCare for honest and trustworthy duct cleaning services.
  • Review from Catherine Tsouvaltsidis
    Rating: 5 out of 5
    Review left on 17 Oct 2016

    Maintenance Plan

    Eric came today and performed our pre-winter furnace maintenance. He arrived promptly with a smile on his face and got straight to work. He answered all of our questions with honesty and professionalism. He even fixed a problem with our thermostat (the backlight would not turn off)!
  • Review from Sergiy Libenson
    Rating: 5 out of 5
    Review left on 17 Oct 2016

    Maintenance/Tune-up of the AC and Heating units

    By subscribing for a maintenance plan for 162.58 per annum (as of 05/30/2016), I have found my AC and heating units having been taken care of in a most wonderful way in all aspects. Please find below a brief account of the technicians' visits to my household: 1. July 23, 2016: Tech #541: furnace blower and condenser units checked, cleaned, tuned up (sub-cooling was detected, fixed). Users thoroughly instructed (cost: $0.00, covered by plan); 2. August 20, 2016: work order: 424778, Tech. #541 (Mr. Ch. Garcha). cleaned and flushed condensate drains, air filter, checked: humidistat, damper, electric components, condensor, compressor, fans (cost: $0.00, covered by plan); 3. October 14, 2016, Tech. #170 (Mr. Dag Rummeda). Mr. D. Rummeda did the most outstanding job! He managed to detect a gas leak caused by the pin hole in the pipeline (somehow, the said hole went undetected for a while - perhaps the smell of the leaking gas was minimal) and fixed this very promptly and efficiently; he also managed to find the underlying cause for the gurgling sound in the exhaust pipes leading outdoors (the pipe turned out to have been strapped at an angle relative to the duct). Notably, all of the above shortcomings detected by the Tech must have been taken care of by the other company, in whose care the hot water tank had been; regrettably, the said company did not take much care. Having said this, I would like to mention that the time is near when the furnace is to be replaced, and I do not see any better option for me than getting a new unit installed and maintained by Messrs. AtlasCare. Of note: upon having analyzed the spectrum of maintenance/insurance plans provided by AtlasCare, I have found that even at the point when the equipment becomes obsolete there are coverage options (for labour and parts) that are still advantageous for me as a user. The bottom line is: Messrs. AtlasCare are definitely focused on saving energy and money for clients and providers likewise.
  • Review from Customer of AtlasCare
    Rating: 5 out of 5
    Review left on 15 Oct 2016

    Heating system cleaning and maintenance

    The service was professional and the staff courteous. Excellent job !! They arrived on time, completed their work expeditiously and left the place neat and clean. I would highly recommend them.