AtlasCare reviews (2545)

After having many ongoing issues with our 12 year old furnace we decided to replace it. We were on a service contract with Atlas and they responded promptly to our calls , persevering to try to get our furnace working consistently. Due to their good service we requested a quote from their sales advisor. Rudy was very knowledgeable, patient and thorough and was also prepared to negotiate our quote to match competitors. The work to replace our furnace and airconditioning unit was planned and carried out efficiently, followed up by Rudy visiting to inspect the work and check that it had been done satisfactorily. We would highly recommend Atlas.

Anthony, Travis and Alex cleaned the ductwork in our house, as well as our dryer vent and central vacuuming system. They were very courteous and professional. They explained what they were going to do, why and how, and how long it would take. They moved quickly and efficiently, and made sure the floors were protected. When they were done, they explained what had been done and how I could prevent the dryer vent from freezing in the winter. Great professional job and I would certainly recommend them highly.

Garrett and Deshawn from AtlasCare were very professional and thorough in their work, cleaning out all of my ducts. Not only did they arrive on time but they also explained everything they were doing and answered every question that I had. I would definitely recommend AtlasCare for anyone looking for duct cleaning or furnace work.

Ron Robinson came to the house to review and quote on the project. He had years of experience and guided me through the project. He gave me several options and I felt well informed and their was no pressure to purchase. The whole experience was very professional from the phone call from Laura reminding me of the bending work schedule to John and Ricardo who in my opinion were the best installers I have had to deal with on any project in my home. They were on time, efficient, tide and very respectful of the house always wearing foot coverings when the entered the house. The spent a good deal of time explaining the in's and out's of the new boiler system and the service and warranty that came with the boiler and work. I was quoted a very good price and the 5 year warranty from AtlasCare shows they stand behind their work. This company has ensured that the are one of the best by obtaining ISO Certification. This means a lot. I would like to thank Morry Guttman from Projections my contractor for recommending AtlasCare. Thanks again to Ron, John and Riccardo

Last month I had Atlascare come to our home to clean the ducts. We never had it done before and I wasn't sure about the procedure or if there would be a big mess left behind. Sean and Garrett showed up at the scheduled time and were very pleasant and professional. They took the time to explain the entire process and even rolled out a red carpet, in order to keep my floors clean. When the job was done they cleaned everything up and both my husband and I were very impressed. Overall it was a great experience and I would highly recommend Atlascare.

In 2010, we had a new furnace and air conditioner installed in our home by Atlascare. We have had annual maintenance conducted by Atlascare each year thereafter and have most recently installed a humidifier (2016). The service at Atlascare is excellent and we are always happy with our experience. From the customer service rep answering our call, to the technician working in our home, the professionalism and courtesy shown is exceptional. No matter who we deal with at Atlascare, the customer care is consistent! I would recommend Atlascare to others and will always use Atlascare for our heating & cooling services.

I had terrific service from both Kyle and Adam over the Christmas holidays. The company turned itself inside out to find a necessary part which was not easy given holiday closures and bad weather. My thanks to the service manager and technicians. I highly recommend this company.

Another great service by Atlascare! Had my furnace and humidifier serviced by Chris W. He was prompt, efficient and took the time to explain my system in my new home. Very pleased and will be having them back in come the springtime for duct cleaning. I also had them into my Mother's home for years prior and they have always done excellent work. Don't hesitate to use them!!!

I'm a new customer of AtlasCare. I called them a few weeks ago for a maintenance contract on the 2 furnaces, 2 humidifiers, and 1 HRV unit in my newly built (2 yr old) house. The customer care representative was very helpful & knowledgeable -she pointed me to the right plan and was not "salesy" in trying to sell me more services than I need at this point. They were very flexible on the schedule for my first 21-point inspection + cleaning appointment which they could do within a few days. When Eric arrived for the inspection & cleaning, he pointed out several things that were not set properly from my installers. My brand new humidifiers were not turning on due to an incorrect setting and my HRV unit was not kicking in at the right times. He gave me a very thorough orientation on the settings and optimal operation of my furnaces. He cleaned both furnaces and ended up not charging me on one of the extra services I purchased because no servicing was actually required. I found the technician to be very respectful of our house, ensuring he had covers for his shoes and always closing the gate behind him to go downstairs so my 2-year old wouldn't follow (a house rule we advised him about). This was a new experience for me since I had Enbridge at my old house for many years - what a difference in service, care, & attention levels!! I highly recommend them to anyone looking to for a good service/value combo. You get more than what you pay for with Atlas Care - honest, diligent, & customer friendly people.

Since I've owned my house in 2007, I've been using AtlasCare for all my heating & cooling needs. Their customer service is exceptional. I've only experienced punctual, knowledgeable, professional, and friendly service. Thank you Garnett and Deshawn for your most recent visit.