AtlasCare reviews (2544)

I had the most wonderful technician Quinton to repair my furnace. He arrived early. He was courteous and very considerate to my house by wearing covers over his boots. He also explained and answers all my questions I had.

We have never had anything but great service from this company - for both services and repairs. Most recently, during an extreme heat advisory, our A/C stopped working. We contacted AtlasCare, who were able to send a technician within 24 hours. Quinton was prompt - he actually arrived early and contacted us to ensure that would be acceptable. He was courteous and considerate of our house, wearing booties when walking inside with his safety shoes. He diagnosed our failed blower motor, but unfortunately did not have the part on his truck. He advised us they would have to order the part and it would take 24 hours. The company subsequently contacted us an hour later and said that they were able to find the part and returned the same day to complete the repair. The whole experience was great!

Our thermostat died on a hot Sunday when we were expecting company. The technician was professional, polite, prompt, very tidy and a delight to have in our home. I would not be without AtlasCare on our side.

***Please be aware that this company will charge you a lot of money without fixing anything. Based on over 1000 reviews I contacted them with the hope that they are reliable and they will fix my AC. They answered to my call very quickly and I payed $170 for the first visit and telling me that a more senior technician has to check the AC because he is not experienced enough to see the problem with it. When the second technician came, he charged me over $300 and he was able to see the leaking of the coil. I ended to pay over $500 to tell me that the AC coil is leaking and I need to pay another $1550 to replace the coil. I asked other companies for estimates about replacing the coil and all the work involved with it and they gave me estimates between $900-$1100. I will give them 1 star because they were fast in answering but I would not recommend them to anyone because of their "Atlas" prices.

I have used Atlas for a number of years and have had them install 2 systems in two different homes with great satisfaction. I also use Atlas for my semi annual checkups (AC in the summer and Furnace in the winter) which has kept my systems running perfectly. Recently, serviceman Matthew B,whom we hadn't met before, made the summer service call . He was very thorough, patient and competent -- like the others who have come to our home over the years. He also gave me a hand moving a bulky item upstairs! Thanks Matthew B!

very efficient, polite and informative. They came the same day and could have asked for any better service all around. You need to reduce the number of words on this evaluation

They showed up on time and were both friendly and professional. Excellent Customer Service. Both of the individuals Alex and Andrew did an amazing job and my vents have never been cleaner.

Our furnace and aircon system shut down on us on the July long weekend at around 9PM. Stephanie was on call, responded to our call immediately and was at our home within an hour. Great, great service.

Quinton came to provide emergency repair for AC. Polite, friendly, walked me through trouble shooting and fully explained repair to me. Super competent and customer oriented. So good in answering all of my questions. The repair was fully covered with my annual maintenance plan (worth it for a 16 year old AC). I have come to expect only the gold standard in all Atlas staff and Quinton is no exception. Keep up the great work guys!!!

I had AtlasCare replace my furnace, air conditioner, humidifier and water tank. Their crew: David D. Nick K and Anthony D. did a superb job with the least amount of disruption for us. The installation was very tidy.They finished in less than a full day and left the place spotless