AtlasCare reviews (2543)

AtlasCare installed our new furnace in the fall of 2013. We've had no trouble with it, but put off the duct cleaning that that we paid for as part of the installation package until we completed some home renovations. Alex and Jordan came to do the duct cleaning (and we also added a dryer vent cleaning and a new air filter, bringing the total cost including the initial part prepaid with the furnace to about $500), and they were excellent. On time, courteous and friendly, cleaned up after themselves, explained what they were doing at each step without being intrusive at all. We've had nothing but good experiences with AtlasCare to date and are happy we chose them as our new heating and cooling company. Thanks!

Our furnace was damaged in the July 2013 Mississauga flood but it wasn't discovered until Jan 2014. AtlasCare quickly visited to assess, recommend new furnace + air conditioner models, problem solved some oddities from the original installation, and were able to complete the work on a very tight time schedule to allow the contractor to avoid delays with his work on the rest of the basement renovation. Daniel M. was most professional, a pleasure to deal with, and followed up post-installation. The installation team was great. The duct cleaning at the end of the renovation was well done by Alex and Stephanie. Dry vent cleaning was a nice bonus. AtlasCare got us up and running again! We have used AtlasCare's services for years and we recommend them.

Andrew and Garrett arrived at the scheduled time. They did an excellent job protecting the floors. They cleaned the air ducts in my house in approximately 2 hrs (1900 sq ft home). At my request they re-cleaned one return air line after I inspected the job. Note: They do not remove return air vents due to risk of damaging your walls or not being able to re-install, suggest removal before they arrive so they can properly blow compressed air through the entire surface of the the duct instead of just through the slits on the vent cover.

They are good but way over priced. I was in a jam and got a AC and furnace. I knew I was over paying. I have another property that I got them to quote on as I figure I would get a good price. Bit the price was $1500-2500 more them five other companies. Oh well, I guess they don't want repeat customers.

We have been extremely satisfied customers since Atlas first installed a furnace, humidifier, ERV, and air cleaner in our home in 1998, and since then we have purchased all of our heating and cooling equipment from them, as well as renewing a maintenance contract with them each year. Everyone we have dealt with at Atlas has been friendly, courteous, and helpful, and they have taken particular care in taking my health issues and allergies into account when they do work in our home. It's easy to book service calls with them, and they are always prompt in coming when they say they will, taking care to clean up after any work that they do and to explain to us what they've done. Our maintenance package with them has given us peace of mind because we know they're careful to maintain our heating and cooling systems, and to let us know if they find any problems. We can't say enough about Atlas, and have recommended them with success to our friends.

Alex and Jordan from Atlas Care performed the duct cleaning service for us today. They explained what they would be doing, were very respectful, and also loaned us a portable heater to use while they had the door ajar for the hose. We would definitely recommend their service.

Super happy with the service, and really impressed with the two men, Alex and Jordan, who provided it. They were punctual, considerate (putting on shoe covers!), friendly and efficient. At the end, they reviewed each step of the procedure with me before payment. I'd recommend them and AtlasCare to anyone who asks!

Had the pleasure of having Andrew and Garrett out to clean my air ducts today, They are both very clean, efficient and knowledgeable service technicians. I would highly recommend AltasCare

Enbridge came in to change over our gas meter and then required the gas line to be grounded. AtlasCare was able to come in that same day to remedy the problem that was created. I was in a panic that I would be leaving my house in a dangerous position (and that I would have to take off an extra day to have this problem serviced). I was so happy I was able to get attention within hours of calling! McCloud and Carl were polite, efficient and informative and saved me from a lot of aggravation, money and ultimately, danger. They were skilled in knowing the ins and outs of access points of my house with efficiency and thoroughness. They came when they said they would come and ensured that there was no loss of service and my house was left warm! I am happy to remain with this wonderful company and have them maintain my furnace. Couldn't be happier with a company!

James and Nick did an excellent job replacing our furnace, very efficient and knowledgeable technicians came on time and left after making sure the new unit was working correctly. We will recommend AtlasCare to everyone.