AtlasCare reviews (2543)

Chris W arrived earlier than the appointment time, and did a great job. He introduced himself, and was very professional. He explained everything about the system and how it works to me, went through what he was doing, and helped me with something extra that was not related to the service, which really helped me a lot, and he did not have to do that. He went above and beyond. I was very impressed by the service, and would definitely use Atlas again. Keep up the good work, Chris!!

Stephine and Alex came to my home to clean my ducts probably the best two service personnel I have ever dealt with. Amazing customer service, and they knew there stuff. They went above and beyond just the duct cleaning, the both of you thanks great job! Sorry for the late write up I honestly forgot, will definitely use again.

Daniel was thorough in informing me of my options and very knowledgeable in the product line. The install was lengthy and complex due to site conditions but the guys installed it on time as promised and didn't leave until the install complete and running properly. Top notch service with a staff of friendly and competent people. Kudos all around. Highly recommended.

A friend recommended that I use AtlasCare to have my furnace ducts cleaned out. I also read the positive reviews on HomeStars before making a decision. This week, Alex and Stephanie arrived at the scheduled time and were polite, friendly and efficient. They explained the process before starting and answered all my questions. Based on my experience, I would definitely recommend AtlasCare. Anne

We have been a long time customer with Atlas Care. We needed a new furnace and wanted to get multiple quotes. Being unfamiliar with other service providers, we did our homework thoroughly and chose three top rated companies---Atlas Care being the most highly rated. By phone, we were most impressed with Atlas Care---they were open to answering questions by phone and upfront about payment options. Their customer communication from the time we booked a salesperson to come for a visit was extremely professional. Their brand message was consistent, well delivered and they lived up to their brand promise. As existing customers, they treated us like we were a new customer and treated us with the same courtesy and respect. They went out of their way to accommodate our needs. We were VERY satisfied with the installation and sales process. Excellent company. Impressive marketing strategy and brand image that they live up to.

I am always impressed with atlas employees, without exception. Today Andrew and Dave did our duct cleaning. They were proffesional, efficient and got the job done perfectly. Atlas must have great hiring practices.

great service, alex and stephanie were friendly, professional and very efficient. have been long time atlas care customer, replaced furnace and air con with them, excellent yearly service, repairs and replacements done without question

Great company from start to finish. Rudy is the man. He suggests only what you need and is meticulous in his measurements and customer care. The install boys (Gary and John I believe) came on time, finished early, did an amazing clean job. You can tell these guys care. Would recommend them without hesitation.

As always, Atlas Care provides excellent service. They installed our furnace and AC unit a few years ago. This is the second time we've had our ducts cleaned by Atlas, and I wouldn't hesitate to recommend them again. Andrew & Dave did an excellent job! Clean, polite, on time, service oriented individuals. Thank you!

The fantastic online reviews I have read of the technician Nimo Mansouri are VERY WELL DESERVED. Nimo called me after I phoned the customer service line, and did his very best to fit us in as early as possible. We were quite appreciative, and if that was all that he would have done, we would have been happy. But he went beyond that! Our heater was making a loud sound, and as soon as he came down to the basement and saw the interior of the furnace, he diagnosed the problem and a solution was found. He didn’t have to fumble around, he knew exactly what this issue was and took steps to solve the problem, which put us at ease. I can’t say enough regarding how nice, friendly, and knowledgeable Nimo was. I don’t wish to have a problem again with the our heater or anything else, but if we do, I hope we get Nimo, since our experience with him has been nothing less than absolutely stellar!