AtlasCare reviews (2543)

I found AtlasCare via Homestars recommendations of other customers - the split A/C AtlasCare recommended is excellent (very quiet) - the installing team (James and Nick) are top notch (would not know they had ever been there at the end of the day - absolutely no mess left behind) - probably not the cheapest company to hire, but for me reliability and service provided is paramount

Denis Roy and Stephanie Freeze arrived punctually, introduced themselves and explained the process. They were very pleasant and friendly, and conducted the work effectively an efficiently. A very agreeable experience!!!

I hesitant to actually recommend AtlasCare as they were not able to fix the unit itself. However, the customer service of the technician was great. He stayed for a hour and a half trying every possible potential solution in order to repair the unit. He was friendly and professional and very apologetic that he was not able to repair the unit. He seemed authentic and personable which made the realization that I needed a new unit a little easier to swallow.

Eric came out to complete a diagnostic on my non-functioning air conditioner. He was prompt, courteous, and completed the job thoroughly and with care. I am always very satisfied with AtlasCare.

Called Atlas Care early in the morning regarding a furnace noise and Adam C. arrived on time in the afternoon. His professionalism, knowledge and friendly demeanour were greatly appreciated. All of my concerns were addressed and the cost was exactly as estimated. Very Happy!

I called AtlasCare on Friday hoping to get my ducts cleaned the following week. The woman I spoke to on the phone was so lovely and accommodating. She took all my details down and offered me several times for the following week. Stephanie and Denis from AtlasCare arrived promptly in the 2hr window I was given. They were polite, friendly, explained the entire process and did a wonderful job. They were excellent with my pets, respectful of my home and generally wonderful. Once they were finished, they walked me through the whole process again and made sure I understood the work that had been done and was satisfied. I was thrilled with the customer service and the execution of work. I would not hesitate to recommend AtlasCare to all my friends and family and actually look forward to the next time I need my ducts cleaned. Thank you, guys! Keep up the good work!

Every aspect of our experience with Atlascare was exceptional - from booking appointments with Erin and Mandi, to Nickeel's excellent assessment and explanation of our needs, to the installation team (Nick, Gary, and James), and then Andrew and Alex's great work in the duct cleaning phase. All professional and friendly, we were impressed with the care they took to keep the house clean. One great example of them going above and beyond was when the installation crew didn't have caps to close off unneeded ducts with them (this wasn't part of the work order), and so a quick call to Mandi and this was added to Alex and Andrew's order, at no extra cost.

The service call was completed efficiently and competently by Eric. He was polite, knowledgeable and answered my many questions patiently. I felt that after his visit my understanding of the operation and care of the unit was better. I would not hesitate to recommend Atlas Care and intend to call for my next service visit…….and I'll ask for Eric!

Alex and Stephanie came to our house on time and immediately went to work. They worked efficiently and quickly, but were still very pleasant. They cleaned up before they left and answered all our questions. We were very impressed by the job that they did and how they went about doing it. They are two very efficient and remarkable young people

Good response to request for proposal. Very knowledgeable sales rep. Dave and Adam did a great job with the installation - very efficient and left everything neat and clean. Good run through of new features and maintenance tips.