AtlasCare reviews (2543)

Company was very prompt to respond to call and their representative, Daniel had no problem coming out to according to our schedule. He was pleasant and efficient explaining options available to us. His recommendation was right on what we were thinking base on the options presented and our estimate budget. Scheduling of work to be done was sooner than we expected. The installation team of Neil & Adam pleasant and efficient in their work, they protected our home interior by laying down runners to cover our floors. They worked steadily and did not take a break until I offered them coffee and cookies. All work was completed to our satisfaction and right on the estimate time. Daniel said the team would arrive at 8:00 am and would be done by 1:00 pm, they in fact arrived @ 7:50 am and called to say they were early and could wait if we preferred, nice consideration I thought, the work was all completed and we were trained on how to set the controls by 1:20 pm only 20 minutes beyond the estimated time. We were very impressed our dealings with all their employees, from the person responding to our call to the sales rep Daniel and installation team Neil & Adam. We would recommend AtlasCare without a doubt. Patrick & Barbara Taylor

I recently had my air conditioning unit fail and called for emergency service.My call was answered promptly by the on call technician Nimo Mansouri. I explained what happened and what I saw on the outside compressor and Nimo guided me on what to do to incapacitate the unit. He then immediately scheduled an appointment for the next day. He arrived on time,diagnosed the problem and corrected it right away. I was totally impressed with his professionalism. Nimo is a real asset as I see it and I hope to have him service our needs in the future. You could not have a better representative for the company. Well done Nimo. Regards, Bill Dempster

i had 30 people coming over Friday August 1. There was threat of rain so we had an indoor/outdoor plan. Found out at 8:30pm Thursday July 31 that my A/C shut down. Found Atlas Care online. They have a 24/7 service. We fixed an appointment but on Friday the technician said he could move me up. My neighbor let him in. Nimo Mansouri sounded trustworthy and I do not regret. He came in on his own; did an honest and precise job. Minimized any costs to me. Completely tuned up and serviced my unit and called to follow up later that all was O.K. I found Nimo to be professional, courteous, efficient, trustworthy and pleasant. I will definitely recommend Nimo Mansouri and the Company Atlas Care.

Highly recommended! Alex and Stephanie did a great job from start to finish,from protecting the hardwood floors, to explaining the process, properly cleaning the duct work, and being super friendly and professional. Atlas threw in a free dryer vent cleaning which turned out to be critical when Alex found the dryer vent was so clogged that he had to take it apart to properly clean it out. They also identified a problem with the AC unit which needs attention and Stephanie took the time to help us understand the issue in more detail. The organic disinfectant was a nice touch too. It may have cost a little more than some of the duct cleaning companies out there, but you get what you pay for and it was worth every penny. We're very happy we decided to go with AtlasCare.Thanks again Alex and Stephanie!

I have nothing but good things to say about AtlasCare. I can honestly say that they are the best contractors (all types) that I have dealt with. Our 17 year old A/C finally died and we decided to replace it. We decided to replace our outdated furnace at the same time. Rudy from AtlasCare came and spent almost two hours assessing our needs and answering our questions. He provided us a fast quote and they were able to start the day after agreeing to the proposal. The installers (Carl & Nick?) were excellent. They took the time to answer all of my questions and took my concerns seriously. In the end, they completed the work in less time than expected. They cleaned up the worksite better than it was when they arrived. Overall, excellent job!

Thank you AtlasCare for the great service provided. ( James, Nick, Carl and Mike). We had our AC and Furnace installed a week ago, and from the time we got the quote until the job was done , all the guys were very knowledgeable and took their time to explain and do a great job. We needed a new piece ordered in order to fit the furnace, but that did not stop them to finish in the same day. The AC was moved on the side of the house and all the ducts through the garage. That was a great decision, not to have the AC in the backyard anymore. We are very happy we chose to go with AtlasCare. This week we are having the duct cleaning done also with them. Thank you again.

I called because my Ac was leaking. The technician explained me the problem and instead of paying for a diagnose, he offered me to fix the problem and to tune up my AC. I asked to tune up my furnace at the same time and I saved money by doing both tune up. Professional services.

Our AC was failing. Ryan Kendrick, an employee of Atlas Air/Care arrived promptly. He was professional, friendly and efficient. He diagnosed the problem and fixed it but furthermore did some troubleshooting that will help us in the future. I was very impressed with his manner and expertise. He did a fantastic job!

Stephanie and Denis arrived on time, were very careful in their work, took time to protect my new floors, furniture, cleaned all my ducts (heat and return air) furnace and AC coil.....Awesome Job!

I was extremely pleased with the job done by AtlasCare. Alex and Andrew were very polite and professional. They explained what was going to be done in detail and when the job was complete, more than 2 hours later, they went through it again. I will use AtlasCare again and recommend them highly.