AtlasCare reviews (2543)

We absolutely loved Atlas' service - Krste and Alex arrived early, explained the process and were professional from start to finish. Will definitely use them again. Thank you so much!

I received prompt, courteous, and most importantly, efficient, effective service. The technician, Nimo Mansouri, was personable, and professional, and I was delighted by his honest, open approach. I highly recommend the company, and offer kudos to Nimo Mansouri.

My 86 year mothers furnace broke down. Technician Nimo Mansouri came out for the repair. He was extremely polite and courteous. He had the furnace running promptly. Nimo provided excellent service. I cannot say enough about his professionalism and technical knowledge.

Atlascare responded to a call to my house regarding a fault in my furnace. The furnace stopped working in a very cold Friday night and since I have a protection plan with Atlascare I called right away. The call was take, service scheduled for Saturday first thing in the morning. Nimo Mansouri is the technician dispatched to do the repair and all the way I can summarize is that Nimo handle the whole situation with courtesy, efficiency (Nimo managed to fix the problem) and professionalism...great service overall. Keep up the good job everybody at Atlascare !

Our furnace blower had stopped. Serviceman Nimo Marsouri came at 10:00pm and after checking discovered we had a more serious problem in that the carbon monoxide levels were well above safe levels. His diagnostic skill saved us from a potentially dangerous situation. We purchased a new furnace as a result of Nimo's excellent service.

My 18 year old furnace broke down during one of the coldest winters in years. Less that 24 hours later i had a new working furnace, and i never felt taken advantage of over my sudden need. extremely clean and professional install with no hidden costs. We opted for a replace over a repair because of the age and condition of our existing furnace.

Our not so new boiler (American Standard) was displaying very high pressure - and not heating properly - Jeff Horton from AtlasCare responded to our emergency situation to assess the problem - Jeff checked out all the components, including electronics and the pump - Jeff determined that the expansion tank needed to be bled - he immediately commenced a process (note that the tank did not have a bleeder screw) to rectify the situation - and normalize the pressure in the system - Jeff's expertise in dealing with somewhat antiquated (but still very efficient) equipment was instrumental in dealing with the problem - thank-you Jeff - John G

Nimo Mansoori visited our home today, appointment was between 2-4 he arrived at 2.00, what more can I say, the work was performed quickly and efficiently. Nimo was very polite, i am very pleased with AtlasCae. I have a service contract with Atlas, no cost involved.

The old furnace quit Saturday evening and I called AtlasCare. Nimo called very quickly and was at the house in 30 minutes to perform the diagnostics. New furnace was recommended and Daniel in sales spoke with me the same night. He came to the house next morning and the techs did the job on Monday. Fast, excellent service as usual from AtlasCare. Good job lads!

We noticed that water was leaking from a connection on the drain line on our furnace. We called the emergency phone number, since it was a Saturday morning and their office was closed. A service person called us back within minutes to find out more about the problem and when he would be able to come. We explained were headed out of town for several hours and he mentioned to call him back when we get back home which we did. He came within 2 1/2 hrs. Diagnosed the problem but unfortunately could not do the repair because he did not have the fitting and all that was needed. He cleaned up the mess that had been created by the leak. He said that he would be back the next day (Sunday) at a certain time to do the complete repair. He came back at the time he said. The repair was done quickly and efficiently.This gentleman, Nimo, has got be the one of the nicest servicemen we have ever met and he really enjoys his job. We have had our furnace & AC needs looked after by Atlas for over 25 years and would not switch. All employees that we have come in contact with are the best.