AtlasCare reviews (2542)

Great service from Atlascare. Dave Nelson, Atlascare technician, arrived on time and worked meticulously for 2 hours. Very happy with his work and with Atlascare company. Highly recommended and will repeat in the future. Thanks Dave and Atlascare.

After a recent flood our furnace was checked out by Joe. A new motor was needed and ducts cleaning and disinfecting. Joe has always been polite, on time, and personable. Today Eric came to replace the motor, he too was very polite, on time (even 10 mins early) and also very personable. Someone in HR is doing a good job!! Have used AtlasCare for years and will continue to do so and to recommend them highly!!

Right from the start Atlascare was a pleasure to deal with they looked after very well. We had to have our A/C examined and their serviceman (Nimo) was on time (a big plus) and did all he could do to try to get our A/C working but when he could not he took me over what the issue was and made sure that I understood the issue he then made sure the office could arrange a call that day from a sales rep. The sales Rep (Jeff) visited that day and again was right on time we went over the options available and decided on a replacement that would work and again while with me was able to arrange a appointment to have a new A/C installed and worked with me to get the best possible time for us. The install team (lead by Chris) called the morning of the install to confirm when they would be at our house. The team was professional at all times and answered all my questions, they cleaned up all the areas they worked in and made sure I was satisfied before they left. I really appreciated the fact that our house was the only one they were working on that day so they were not rushing and took the time to finish all the small items. A great company.

Great service. We have used AtlasCare since 1999 and we value their services. Sam the service technician was prompt, professional, completed the air conditioning tune up in a timely manner and provided practical advice to us.

The people at Atlas Care are unfailingly friendly and knowledgeable. The receptionists gave me some pointers to help me decide what to do about my poorly functioning air conditioning. They helped me by calling me even before my appointment was scheduled and asking if I would like the technician to come earlier. I did want an early visit, so that really helped. Then, Kyle came and did an excellent review and made excellent suggestions. He was thoughtful, intelligent, and very informative. He answered all my questions. He showed me some things about my air conditioning that I hadn't known and his visit will really help. He did not pressure me to buy anything I didn't really need, but helped me get the most out of the system I already own.

After some renovation work in my home I was advised to clean the air ducts. I have used Atlas for years for furnace and air conditioning service and was happy to hear they performed duct cleaning too! From start to finish the job was handled with the professionalism and expertise I expect from Atlas. The technician was prompt, polite and, most importantly, knowledgeable and competent! I would highly recommend Atlas for this service.

I had several Heating and Cooling companies come to quote me on new A/C's and Air Cleaners and Humidifiers and by far the most professional and knowledgeable salesperson was Rudy from AtlasCare. He explained everything and went onto calculate the proper sizing of A/C and the right cooling capacity needed. He did not just base it on the square footage of the house as many do (there are other factors). He provided a timely quote and within a couple of weeks after ordering equipment the installation was done. This was done by John and Ricardo who also did a professional job. They always tried to work around my time (making an effort to come at an earlier time than usually. They too explained everything and went over all the particulars and were left to do the installation without my presence as they were totally trustworthy. Definitively would recommend this highly professional and committed to service company.

Hello, I had initially called another company to diagnose my air condition. They sent an experienced tech out(he was a lot older) and it took him 3 hours to try and figure out what the problem was with no luck. He told me he couldn't figure out the problem and couldn't help me!! I looked up atlascare on homestars and immediately called them up. Hassan came out with a wonderful smile on his face, asked me a few questions about the air condition and within 10mins had the a/c up and running. WOW! He explained that this was a 'bandaid' temporary fix and I needed a new circuit board which he would put the order through right away. Sure enough, 2 days later the office called and scheduled me in to have the part replaced. Hassan came back to replace the part ( still smiling! ) and I couldn't be happier with the service 10/10 :)

On one of the hottest days of summer I got home from work to see that our AC had stopped working, it was 85! We immediately called AtlasCare and they assured us that a repair man would be there at 8:30pm. Nimo arrived on time and after looking at the external unit he knew what the problem was, had the part in his truck and fixed our unit within 15 minutes! We were very impressed and thankful that our AC was back up and running so quickly. Nimo was professional, friendly and a pleasure to have at our home. Thank you AtlasCare for the fantastic service, as usual!

Hottest week of the year & the air conditioning wouldn't start. Had rescheduled my regular maintenance for medical reasons the week before. Dag arrived 20 minutes before the scheduled time & had the air up & running within 15 minutes. Since he's our regular Atlascare "service guy" I knew the work would be dependable and efficient. Every time I get a sales call from some other firm I tell them I wouldn't move away from Atlascare for my heating/air conditioning needs.