AtlasCare reviews (2542)

I reached out to AtlasCare at 4pm on one of the hottest days of the summer, and as promised, Al the service tech was at my house at 10 am the following morning. After an exterior inspection, he went up in to the attic and performed the necessary work to get the AC system back in working order. The professional and trustworthy solution has earned my business for AC and Furnance annual maintenance programs provided by the AtlasCare team. I am happy to recommend AtlasCare to my friends and family.

A/C stopped working last night in the middle of this heat wave and I called first thing this a.m. for an appt. Kyle was here on time and as with all the technicians at AtlasCare (usually Gurmeet services the unit) he was pleasant and courteous and repaired what turned out thankfully to be a minor issue. Great service and love the response time! Thanks AtlasCare!

Had a very thorough inspection and estimate done. Lots of followup on any questions I had about the pricing and sizing. Job was done to my satisfaction. It was a very professional experience.

Got back from vacation to find a/c not functioning and the house baking like an Italian pizza oven. Nimo came out on a Sunday night at 9pm, diagnosed and solved the problem in about 30 mins. Excellent service - courteous, professional and efficient. We've been with Atlas since 2001 and they've never let us down.

I called Atlas on Sunday morning needing an Air Conditioner fixed by 1pm as there were going to be many people attending an Open House that afternoon, and within 30 minutes I received a call from Nimo the technician. He arrived 45 minutes later as promised, diagnosed the problem and fixed it. We were up and running by 11am Sunday morning. The tech was reliable, respectful and knowledgeable. Thank you!

Excellent service. Nimo was professional and courteous throughout his time in our home. He provided helpful advice. He showed respect for our home and seemed very genuine. I would be very happy to have this service technician provide service in our home again.

On time for appointment and super clean guys - helpful and personable - had the work done in less than an hour - now my dryer actually dries my clothes as it used to! More importantly, no fire risk anymore. Ask for Matt R and Binyam!

The Atlas technician identified that my air conditioner was fine but that there was an electrical problem right away, but then went on to diagnose the nature of the electrical problem. I talked to customer service and a technician prior to the service call and no one mentioned that I would be charged any amount other than the $129 fee for the service call. The technician charged me for labour related to the diagnosis and identified that I will need to engage an electrician to fix the problem. However, when I complained to Atlas they refunded the labour charge as I should have been asked whether I wanted to pay for the technician's labour to diagnose the electrical problem before he proceeded. The technician was friendly and knowledgeable and thorough in his work.

I used Atlas Care to install ductless air conditioning to my 100+ years old house, and couldn't be happier with the service I received and the results in the two weeks since they were here. The crew (four men the first day, two the second) were courteous, professional and cleaned up after themselves, and got a complicated job done in barely 1 1/2 days after saying it would take two full days. They arrived on time both days, and the house is perfectly comfortable, even through the very hot and humid days we've had since they were here. I would recommend them to anyone.

Have been with Atlas for over 30 years off and on and have always been very satisfied with their service. We have never needed an emergency call which speaks well for the level of care and service we get.