AtlasCare reviews (2539)

I recently had my AC serviced and wanted to say that the service I received was outstanding. Randy the service technician who came out was polite, professional and most of knowledgeable in his expertise. He was more than willing to provide my husband and I with information on what he was doing. His service was punctual and completed in a timely manner. Would not hesitate to call again! Thank you!!

Our air conditioner broke in the middle of the heat wave! We had a repair man from atlas (Jaz) in within 2 days to try to fix the problem. A new a/c was recommended, ours was 15 yrs old and breaking down yearly. We had a new A/C in within 5 days, it works great and we are very happy with Atlas Care. The new energy efficient a/c included a new thermostat which was installed by Nimo. I'd recommend this company to any one who needs a new A/C fast.

Our service person, Jaz did a fantastic and thorough job. Not your typical service geared towards trying to generate revenue through needless service. He taught the owner how to prevent issues and what we can do to be self sufficient. Very refreshing. If Atlascare embodies this type of customer service... then Jaz is well taught or should teaching others. He is a valuable employee. Atlascare become a company I can recommend. Thanks Mark Shin IT Manager

Excellent response time from their technician, Jaz, who called within 20 minutes of my first call and was at our house one hour after that. Turned out to be a relatively minor problem but he serviced the unit while he was here. Very courteous, friendly. Overall, a great company to deal with!

Luke arrived on time and was very professional and efficient with the service. He also answered all my questions with no bias. I have been a customer for over 10 years and have been very pleased with the service I have received from Atlas Care.

I have been a long standing customer of Atlas Air( 20 years+-) and needed them urgently this week to help move a gas vent pipe because it would be in the middle of our new deck location and the landscaping team was about to pour concrete. in two days. Vic arrived the next morning to scope the work and then contacted the office to scheudle Eric to show up the following afternoon to move the pipe. This was great team work and we really apprciate the responsiveness of Atlas during a very busy time given the heat issues facing many customers. Thenks Vic and Eric and the team from Atlas. We continue to be very satisfied customers and will recommend you when ever possible.

Recently we required a service call as our a/c stopped working (on the hottest day of the year). When I called in I was pleased to hear that they could come out that afternoon. In fact the technician, Joe Ferreira even arrived early. A co-ordinated effort was made between Joe and his colleague back at the shop to get us up and running fast. Bottom line, they made it happen. I found Joe Ferreira to be not only extremely knowledgeable but also very pleasant to deal with. He also advised us on some tips so that we could get better cooling efficiency which we have since implemented.

We recently had Paul from AtlasCare service our A/C unit. We were very pleased with the appointment - he arrived right on time, was very friendly and was very concientious in ensuring that he did not walk indoors with his outdoor footwear. He was very efficient in his work and took time to discuss tips for improving the efficiency of our unit. We would definitely use AtlasCare again - and plan to have them service our furnace in the fall.

Central air broke on Friday afternoon during a heat wave. A repairman came within 2 hours of my call. The system was fixed in 15 minutes. thank you Andrea. With Atlas care, I don't have to worry. They are prompt, professional and friendly. Thank you.

Atlas Care did an outstanding job specing and installing a replacement AC system for our 23-yr old house in North Toronto. The company's prefessionalism is felt at every stage, from the initial visit by the sales engineer to the final wrap-up by the installation team two days later. The unit is WAY qieter than I expected and really seems to be well spec'd. The installation went smoothly and the two-man team were knowledgeable, efficient and couteous. Great care was taken to ensure that all carpets and flooring were covered to prevent soiling or damage. And when the team flipped on the unit I was absolutely delighted with the result! Thanks to everyone at Atlas Care for treating us so well!!!