AtlasCare reviews (2539)

I just bought my first house and the AC wasn't working. During the house inspection, the fan on the furnace didn't work but now it seemed fine. Ron Robinson came out early and inspected the system, the AC worked once he turned on the breaker (I know, but in my defence, I'm having electrical work done and I was afraid to go near the panel!!!). Ron did not charge me for the visit, he was super helpful and informative. A friend also had a heating and cooling company to recommend but he was out of town when I needed someone. When he got back, I was telling him about my experience and I mentioned AtlasCare by name - it was the same company he used to replace his furnace and that he wanted to recommend to me!! So two votes for AtlasCare in this review. I don't think there are too many companies who would help a new homeowner out this way. Thanks Ron! Jo

AtlasCare team, Ardi and Adam were on time for their appointment,courteous, friendly, very knowledgeable, and considerate, always removing their shoes once inside our home. My husband and I are very satisfied with the entire experience and would definitely use them again and recommend them to others. I loved the eco friendly Benefect, a botanical disinfectant and fungicide that was used to disinfect our duct system. It left a very pleasant scent. The guys were done in just over two hours. Great job AtlasCare!

Called for service my AC was icing up service man showed up undid four screws put a tester on AC unit had 3/4 charge told me it could not be fixed give me a bill for around $140.then in the even a salesman come around to give an estimate for new AC and furnace said he would email to me early next day.I waited 2 days no email no phone call in the hottest week in June 2012. so I called another company Air Heating Plus LTD who looked after me and they installed an AC and a furnace the next day at a more then reasonable price.check out my review for Air Heating Plus.

Even though it was during the June 2012 heatwave, they came out the next day. They gave us a two hour time window, and Jaz was punctual. He fixed the problem immediately, and even cleaned our filter as well. He was polite and friendly and seemed very knowledgable. He took time to explain the problem and the solution.

If you are looking for a furnace and/or central air, go with Atlas Care! From the outset, my experience with them was unparalleled. When Gus came, the first thing he did was to ask what he could do for me. After listening carefully to my response, he proceeded to inspect the house and then made recommendations on exactly what I needed. He answered my dozens of questions politely and patiently. In fact, I was so impressed with his manner and his knowledge that we drew up a contract on the spot. Further questions to Gus prior to the job were answered promptly and thoroughly. The installation went very smoothly – and Gus even showed up to see how things were going. Gary, Mike and Steve worked long and hard and did an impeccable job. Wherever they worked was treated carefully and left neat and tidy. Buying big ticket items like this can be a very anxious experience for a homeowner. Not with Atlas Care. They are so good you can relax and just let them do their job. The job will get done right! Never before have I gone with the first quote. This time I did and I am delighted.

I have been using Atlas Care since 1997. They are very knowledgeable. They show up on time. Dag gave me the information on this site and I appreciate it. Steve, in the office is very helpful if there are any questions regarding billing. I will continue to use them on a regular basis and I do recommend them. The girls who answer the phones and work in the office are always friendly and helpful.

Randy was here - he was polite and seemed to do his work in a professional manner. Our furnace and air conditioner has been working perfectly since Atlas Care has been taking care of it.

Have been an AtlasCare customer for 11 years. They installed new furnace, AC, humidifier, filter in our former Oakville home, and maintained for 10 years. Have recently replaced HRV, tankless hotwater, humidifier, HRV, filter in our new home in Toronto. Duct cleaning in both homes. Installation in our new home was done very well - they crammed a lot of gear into a very small space, neatly and effectively. My only complaint is with the tankless hot water heater - it takes a long time (several minutes) for hot water to reach the upstairs shower and sink... this may be function of tankless systems (and possibly thee are solutions such as continuous recirculation that were not available to me given this was a retrofit into an existign home). Overall AtlasCare has always provided courteous, reliable, & knowledgable staff. No hesitation to highly recommend them for systems install or maintenance.

Reliable and timely service. Eric was very courteous and efficient.He gave me good advice on the use of furnace filters during a period when my street is under heavy construction and dust is a huge problem.

I started with Atlas 43 years ago. At first, they serviced an ancient, water-cooled air conditioner. Then for eleven years, they looked after me with a heat pump. Then they said heat pumps are not efficient in our climate, and moved me to high efficiency in both heating and cooling. Their servicemen have always been polite, knowledgable, and efficient. This year it is "Eric" who is all of the above. With such good maintenance, I have hardly ever needed to call for emergency service. I highly recommend AtlasAir!