AtlasCare reviews (2539)

Young service technician ( ERIC C.) arrived right on time, very pleasant and knowledgable. Technician explained details of what tests etc. he was carrying out and purpose of tests. During inspection and tests ERIC C. went out of his way to act professional and was a pleasure to have in the house. I would give Eric C. a 10 out of 10. Atlas Care are fortunate to have him as their representitive in the field. JOB WELL DONE ERIC C. A very satisfied customer John J. McNamara

Jaz, an Atlas Care service technician, was dispatched on short notice to repair the system at the end of the day. He was friendly, thorough, obviously very knowledgeable and diagnosed the problem very quickly and made the necessary repairs all in about 30 minutes. When finished, he carefully reviewed what had been wrong and what he had done and offered to reprogram the system thermostat for us. I said I would do it but was most appreceiative of his overall attitude, professionalism and commitment to quailty. We have used Atlas Care for more than 25 years and people like Jaz are the reason why>

I have been a homeowner for almost 40 years and I have never come across a service company with employees as professional as Atlas Care has. Their technicians are knowledgeable, courteous and thoughtful. I have dealt with at least 18 employees at various times and, to a man, they are a joy to have looking after my needs. I would recommend this company to anyone. I do not do this as a rule.

Ducts have never been cleaned (35 years) so very dusty. The service workers from AtlasCare did a great job of cleaning the ducts and explaining what they were going to do. They wore shoe covers and vacuumed up after themselves. Very friendly and prompt--great service!

Jaz was on time and friendly. He covered his boots each time he enterd the house from outside. Jaz made appropriae recommnedations about the remote start on our firepalce and recommended that our air duct be cleaned. A job well done!

Very professional service, punctual, respectful and careful with my property. Left everything neat and clean, gave me useful explanations of the job he had done as well as recommendations. The operator helped me via email to find a very soon date for the visit. I highly recommend this company if you need duct cleaning.

I recently had my Ducts cleaned by AtlasCare. From the start of my initial call to have an appointment setup I was very pleased. They took into account my very busy schedule and made me feel like it wasn't a problem. The day came and Branden and Ardi where sitting in my driveway 20mins early waiting for me to get home. They where on time and ready to go. They took their time and explained everything. Went out to the truck and pulled out these foam carpets and made sure it covered wherever the hoses where being used, even right down to making sure my baseboards where covered. The job took just under 2 hours. The boys where extremely friendly and when I had concerns stopped whatever they where doing to explain and make sure it was going smoothly. They where upfront and honest, it made me feel relaxed and at ease knowing the job was getting done properly. Hats off to you boys. Thanks so much and the next time I need it done I'm 100% calling and requesting the two of you.

Jeff Horton is my service tech and he does an outstanding job. I recommend Atlas and their team to all my friends and neighbours. My parents have been dealing with Atlas for over 30 years and can't say enough great things about George!

I have recently moved to Ontario, but I am glad to find AtlasCare for the service of the home heating and cooling system. I felt confident with servicemen Jaz, he very quickly knew the problem with VanEE system and offered the most ecnomical solution. I will grade him 10/10.

8 months ago, Atlas replaced a DC motor on furnace, and since then, there has been a whistle noise at Continuous speed, and Low Heat which was scretching at times and audible 2 floors away, in the night. About 8 service calls later, 2 replacement motors (not the problem), and a new circuit board, and the problem continured until today, 7 months later. Great service on a non standard problem. Excellent team of technicians and Service Leaders. They all tried and never gave me hastle over my continued requests for service. Peter came today, and took a very analytical view of the problems, and 1. Found the AC had not been correctly wired to the new board 2. took each fan speed noise problem - one at a time - and tested what changes in the fan settings would make to each fan speed level - AND today (and hopefully for ever) we have no whistle noise anywhere in our house - nowhere. Congratulations to Atlas Air for not giving up. Thanks N Black