AtlasCare reviews (2542)

Cody arrived on time as promised and immediately identified the problem. In addition, he carried out a thorough inspection of other areas that may be affected. He was very professional, pleasant and efficient. The leak which had caused a pretty good deal of damage was identified and corrected quickly and neatly! We would request Cody going forward. Excellent service.

The technician was very thorough and helpful in explaining the workings and issues of my furnace and heating system. He also advised me on general questions I had about air conditioning alterntives. Indeed he is a credit to Atlas care.

I had arranged an assessment/sales call with AtlasCare to repair or replace my furnace. Justin P arrived promptly, and was courteous and helpful. He took the time to fully understand the situation, and explain clearly the rationale behind his recommendations. Other companies quoting only gave me a few brand names and approximate price ranges without particular detail as to how the features of each may benefit me - I had to contact them throughout the process to ask follow-up questions as I learned more about what questions I needed to be asking. Ultimately, although this was the most expensive quote, I feel most confident in the furnace selected based on the time spent understanding our home and our needs.

Love that I received prior notification of visit. Johnson arrived promptly. He was polite and efficient and conducted tune up in a timely manner. He went over the results with me thoroughly. Merry Christmas and all the best in 2020 to all at AtlasCare!

Atlas carried out furnace maintenance in a very competent manner with attention to detail. Technician was very pleasant and conscientious and left our premises very neat and tidy. Highly recommend.

We were quite satisfied with Anthony's work and found him very pleasant and efficient. He suggested a plan for us which we decided to accept and were quite pleased when he told us the $87 charge was waived because we are now on a monthy plan. We would definitely recommend your company to friends and family. Thanks Anthony.

The two technicians were thorough, knowledgeable, efficient and friendly. They serviced every part of the house completely and to our satisfaction. We were very pleased with the service. Weather conditions were deplorable.

Started with service tech who provided costing for repair options and discussed furnace replacement with me. I made the decision to get a quote on a new furnace. Sales Rep was on time and very nice to talk to. He provided a lot of technical information that helped me make the decision to go ahead with Atlas Care. The installation crew was efficient, cleaned up afterward and took time to explain the furnace and answer tech questions. Over all, the people I interacted with were professional, well trained and a pleasure to deal with.

The furnace died. It owed me nothing. That said, I had to move ahead of the cold front. Service at the office, with sales and installation personnel was seamless. On to installation. The team was excellent. Notwithstanding the fact that they had to blow a hole through the drywall in the laundry room to get the old furnace out. But in the words of my other half: it’s only drywall. That said, the guys had a really great idea. In order to increase air circulation in the furnace room, why not move away from drywall and put in a louvered grille. BRILLIANT. The job took a lot longer than expected. The old installation was [my words] a hack job and forced them to do a lot more than was expected. It’s an old Toronto home so they had to work within a very tiny space. They did what had to be done. And in spite of the long day, they spent time with us on the subject of maintenance, what to do in emergencies etc. I am grateful for the effort they expended on our behalf. I recommend this company without reservation. Excellent work.

Annual furnace tune-up. Technician Eric is always so professional and explains everything so clearly. He makes sure the job gets done without rushing. Always a pleasure AtlasCare!! Thank you very much.