Capps Duct Cleaning Services

Rating: 5 out of 5

Capps Duct Cleaning Services reviews (751)

  • Review from Nina N
    Rating: 5 out of 5
    Review left on 16 Aug 2016

    Duct Cleaning

    I found this company on the internet , and we chose it because I read a lot of positive reviews about it. And today after we had our ducts cleaned, we can confirm that all these reviews are true to the word. Paul and Joe are real professionals and very nice and friendly people. They did an amazing job, we are very happy that we made the right choice, and next time when the duct cleaning is due we will definitely call them again . We highly recommend this company. Thank you again, Paul and Joe.

    Answer from pro:

    Nina, Thank you for leaving us a review of your experience with Capps Duct Cleaning. We appreciate that you chose Capps and put faith in our company to clean your home. Nina, We are happy to hear that you made the right choice with Capps and we will look forward too you giving us a call in the future when needed. Thank you so much for the recommendation we appreciate it. All the best! Kathe Mann

    Reply created 24 Aug 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Aug 2016

    Great conduct cleaning service

    I booked a conduct cleaning with them because I just got new floor tiles in and it was very dusty. Booking with Capps was very quick and an easy. I submitted a quote and I got the quote/appointment the very next day. On the day of service, Paul and Joe showed up on time. They were very professional and described everything that they were going to do. They answered all the questions that I have regarding to not just the conduct cleaning but any general questions about my HVAC system. Paul (the owner) also clean my furnace drain cover because he worried that the cover was covered with build-up and could cause flood. I don't know much about home maintenance so these types of information helps me greatly. With their thumbs up, I feel much more confident about my old furnace lasting a few more years. I feel that they are very professional and they care about what they do and the customers that they are servicing for. I would highly recommend Capps Duct Cleaning Service for your conduct cleaning work.

    Answer from pro:

    Richard, Thank you for writing a review, and for all of the kind words. Thank you for pointing out that Paul and Joe care about the service they provide. At Capps the owners and our senior technicians do take great pride in treating each home as if is was their own home. Richard thank you for the recommendation we appreciate it very much. We will look forward to being of service to you in the future when needed. Best Regards, Kathe Mann.

    Reply created 24 Aug 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Aug 2016

    Duct Cleaning

    Paul and Joe came by today. This is the second time we have used Capps. Like our previous experience, they arrived on time. They explained the process and were very efficient. They were considerate and kind. We look forward to seeing them again in a few years.

    Answer from pro:

    MG, Thank you so much for writing a review here on Homestars. Thank you for you loyalty we appreciate it very much. MG we will look forward to being of service to you in the future when needed. Best Regards, Kathe Mann

    Reply created 15 Aug 2016
  • Review from Susan
    Rating: 5 out of 5
    Review left on 9 Aug 2016

    Excellent Service for Duct and Dryer Vent Cleaning

    CAPPS cleaned my ducts many years ago and did such a fantastic job. This time, I called to have my dryer vent cleaned again due to the heavy build up of lint and the real risk of fire that has been on the news. I called the office and received a thorough explanation of the procedure. My contact with the office is always pleasant and they are most accommodating in meeting the customer’s needs. I was able to book an appointment within a few days and given a window of 1 hour of when they would arrive. I was even given a call on the day of to let me know that they were running just a little late, and I appreciated this as very rarely do service companies make this courtesy call on just a small amount of delay time (and also an apology on arrival). The technicians are friendly and very knowledgeable and professional; always answering all of my questions thoroughly. The entire procedure was carried out very efficiently, with an explanation prior to starting. They were very neat and respectful of our home, and also cleaned everything up after their work was done. CAPPS truly cares about its customers and I highly recommend this company. It is truly refreshing to receive such exemplary customer service!

    Answer from pro:

    Susan, Than you so much for taking the time too, not only to leave us a great review but a very detailed review of the service you received. We appreciate you pointing out the great service that Capps provides. Susan, thank you for your loyalty and for your high recommendation. It is truly our pleasure to have a customer like yourself. Warmest Regards, Kathe Mann

    Reply created 10 Aug 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Aug 2016

    Duct cleaning

    Paul and Joey provide a great service. Answered all questions and provided good advice on maintaining furnace. Would not hesitate to recommend them. Very happy with the cleaning they did on ducts.

    Answer from pro:

    David, Thank you so much for leaving us a review here on Homestars. Thank you for the recommendation we appreciate it very much. Happy to hear you were pleased with your Duct Cleaning. David, please don't hesitate to call us when you need the ducts cleaned again. Regards, Kathe Mann

    Reply created 10 Aug 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Jul 2016

    Superb Duct cleaning

    This is our second time using Capps and we were very happy customers once again. From the initial phone call to the final transaction we were treated to extremely professional, courteous service. True to word, Capps showed up on time when expected. Prices are very reasonable by comparison and Capps goes above and beyond. We paid what was quoted and there were no surprises. Had full duct cleaning in our 2400 sq ft home. We can already tell the difference in air quality. My in laws also recently used Caaps had similar experiences! We highly recommend this company!

    Answer from pro:

    Lata, Thank you so much for taking the time to write a review of your experience with Capps Duct Cleaning. Lata, we thank you for loyalty, and we are happy to hear of the difference in air quality since the duct cleaning. Thank you for the recommendation we appreciate it very much. Best Regards, Kathe Mann

    Reply created 20 Jul 2016
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Jul 2016

    Ducts, dryer cleaning and a bird's nest, oh my

    I was very satisfied that the work that the Capps team did at my rental property. They were able to give me a quick quote on the phone and improved on it when I expanded the scope of the job. I chose them because of their positive reviews on HomeStars and the mention on their website of handling birds nests. They were able to schedule a visit within a few days and were very conscientious of my tenants. Once the job was done they sent me a picture of the bird's nest so I could see what was blocking the dryer vents. They also installed caps on the vents to prevent any critters from getting back in. A very professional company that I would recommend to others. Thanks for your help!

    Answer from pro:

    Monique, Thank you for taking the time to leave us a review on Homestars. We appreciate your detailed kind words about your service that you received from Capps. Thank you for the recommendation and we will look forward to being of service to you in the future when needed. Warmest Regards, Kathe Mann

    Reply created 20 Jul 2016
  • Review from Jeff Troupe
    Rating: 5 out of 5
    Review left on 9 Jun 2016

    Duct Cleaning

    Very Professional Workers, Great Job and on time. I scheduled an appointment they showed up on time and introduced themselves and explained what they were going to do and delivered on it.

    Answer from pro:

    Jeff, Thank you for writing a review here on Homestars, we appreciate it very much. Glad to hear that you are pleased with our service, we will look forward to being of service to you in the future when needed. Regards, Kathe Mann

    Reply created 10 Jun 2016
  • Review from Customer of Capps Duct Cleaning Services
    Rating: 5 out of 5
    Review left on 28 May 2016

    Great Work!

    We are incredibly pleased with the work completed! After completing a big renovation, we needed to find someone for duct cleaning and quickly! The team went out of their way to fit us in for next day appointment and came on time, walked us through their process and made us feel very comfortable. We would definitely recommend the Capps team again!

    Answer from pro:

    Thank you so much for taking the time to write a review on your service that we provided. Thank you for the recommendation we appreciate it. We will look forward to being of service to you in the future when needed. All the best, Regards, Kathe Mann

    Reply created 30 May 2016
  • Review from Erika David
    Rating: 5 out of 5
    Review left on 6 Apr 2016

    Duct Cleaning

    Great service, from first phone call and booking to scheduled visit. The two technicians Capps sent out were very professional, thorough and pleasant to deal with. I won't hesitate to call Capps again in future.

    Answer from pro:

    Thank you so much for taking the time to write a review of your service that you received from Capps. We are happy to hear that you were pleased with our service, we will look forward to being of service to you in the future when needed. Best Regards, Kathe Mann

    Reply created 6 Apr 2016
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