Casa Bella Windows Inc.

Rating: 5 out of 5

Casa Bella Windows Inc. reviews (647)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Aug 2020

    Exactly as promised

    Fantastic service, Ronnie, quoted us and his team was friendly and professional. We would definitely recommend them

    Answer from pro:

    Thank you for submitting a review for Casa Bella Windows and Doors. We are glad everything worked out and really appreciate your business. Sincerely, Paul Gitlin Casa Bella Windows and Doors

    Reply created 17 Aug 2020
  • Review from Customer of Casa Bella Windows Inc.
    Rating: 5 out of 5
    Review left on 14 Aug 2020

    An amazing replacement of all the windows and the front door in our home

    Hi Ronnie, I wanted to give you some feedback on the outstanding replacement of all the windows in our home by Casa Bella. It was a really big job and I cannot recommend Casa Bella highly enough! From the moment we met Ronnie we were impressed by his manner, professionalism, knowledge and will to answer all our questions and demonstrate the Casa Bella products. He went out of his way to discuss the windows and allay any concerns we had. His manner was honest and refreshing compared to any of the previous companies we had met and we felt confident in his knowledge and concern for his clients. Thank you Ronnie! During the installation, Ronnie also continually stayed in contact with us to ascertain how things were proceeding and whether we had any concerns. This is indeed beyond the experience I have had with any other construction company. The installation of the windows was seamless and outstanding. I would like to say a really big thank you to Casa Bella’s amazing crew who spent 6 days installing multiple windows at our home. Kyle, Josh, Mikey and Manny are outstanding. They are courteous, considerate, they clean up consistently after their installations and their workmanship is impeccable. Any concerns or questions I had were addressed immediately and they went out of their way to make sure we were comfortable and satisfied every step of the way. Even if an extra piece of metal or wood needed attention, they observed all the details and replaced it in the best way possible. I have Never had such a positive experience with a construction crew! It is important to know: 1. These men are extremely skilled at what they do 2. We had installations during the COVID 19 pandemic. They wore masks, socially distanced from us and made sure each member of their staff and well as their clients who needed to stay at home were safe at all times. 3. They clean up really well so any dust is limited. 4. They protected any surrounding floors or items in my home and believe me I am pretty fussy. 5. They are courteous and considerate and tried to make the work in our home as convenient to us as possible 6. I have never met such outstanding contractors and would highly recommend each one! 7. They brought in additional men when needed to speed things along. I am not sure of their names but they were helpful and excellent too. All in all Casa Bella windows and Doors are outstanding in terms of service, installation , reliability and care for their clients. They make a difficult job seamless, easy and effective We would not hesitate to recommend them or use their services again

    Answer from pro:

    Thank you for your detailed review outlining your recent experience with Casa Bella Windows & Doors. Our entire team takes pride in what we do and your kind words justify our efforts. We know you have a choice and we do appreciate you choosing Casa Bella Windows & Doors. Thanks for your business and kind words. Enjoy your windows and door. Sincerely, Paul Gitlin Casa Bella Windows & Doors

    Reply created 17 Aug 2020
  • Review from Customer of Casa Bella Windows Inc.
    Rating: 5 out of 5
    Review left on 13 Apr 2020

    Windows/door

    TWO BOW, TWO REGULAR AND FRONT DOOR The entire experience from my first contact with Kakro ltd to completion of the window replacement. job was excellent. The sales representative George was very knowledgeable and helpful in recommending the windows best suited to our home. The installation crew was very professional and worked as a well organized team. The job was first class all the way. Thank you Kakro ltd and George We would highly recommend Casa Bella to anyone considering replacement windows and doors.

    Answer from pro:

    Thanks for the review. Sounds like you meant it for another company though. Glad it all worked out!

    Reply created 17 Apr 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Apr 2020

    Exemplary of Customer Service

    Windows and doors is a huge investment and can be overwhelming to decide which company to use. After reading many many reviews and finally a recommendation from a friend, I chose Casa Bella. From sales to installation, German and Billy's installation team exemplified true professionalism and customer care. German is very knowledgeable and absolutely no pressure sales at all. Very much appreciated! Billy's installation team are all polite, considerate and accommodating. They were punctual every morning and cleaned up well everyday before leaving. I am happy with the quality and installation of the windows and doors. There are a couple of small items I'm waiting on to be rectified and I'm confident that their service department will be just as friendly and efficient as the rest of the staffing. Highly recommend using Casa Bella. You will not regret it!

    Answer from pro:

    Hello Nicole, Thank you for your kind words detailing your experience with Casa Bella Windows and Doors. Our team works hard to make sure you are completely satisfied with your new windows and doors and your review justifies our efforts. We appreciate your business. Enjoy your new windows and doors but most of all Stay Safe and Healthy! Sincerely, Paul Gitlin Casa Bella Windows and Doors

    Reply created 17 Apr 2020
  • Review from Customer of Casa Bella Windows Inc.
    Rating: 5 out of 5
    Review left on 4 Mar 2020

    NEW WINDOWS AND FRONT DOOR COMPLETE

    IF YOU NEED WINDOWS OR DOORS GO TO CASA BELLA THE PRODUCT IS MADE IN CANADA AND IS AWESOME , GREAT SELECTION , BUT THE INSTALLATION IS THE REAL REASON , BILLY , DONNY, ANDREW AND NOEL WERE AWESOME , PROFESSIONAL , CLEAN , AND REMOVED OUR OLD WINDOWS AND INSTALLED NEW ONES WITHOUT A HITCH , 3 DAYS IN AND OUT , AND ALSO REPLCED WHOLE FRON DOOR WAY , ADDED NEW DOOR SYSTEM , THEY RIMMED , INSULATED , CAUKLED , DID AN AMAZING JOB , HIGHLY HIGHLY RECOMMEND , AND ASK FOR THIS TEAM THEY EXCEEDED MY EXPECTATIONS!!! THANK YOU GUYS!

    Answer from pro:

    Thank you very much for your review for Casa Bella Windows and Doors. As you know, Casa Bella uses our own factory trained installers so you can have peace of mind that the entire job is done correctly. Thanks for choosing Casa Bella and for your kind words. We appreciate your business. Sincerely, Paul Gitlin Casa Bella Windows and Doors

    Reply created 6 Mar 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Feb 2020

    Side Door Replaced

    We had our side door replaced by Casa Bella Windows and Doors recently. From the very beginning, German and the team were all great to work with and very professional. Everything happened right on schedule. The crew that installed our door was quick and kept everything neat a clean. We're loving our new side door, and will definitely use Casa Bella Windows and Doors in the future!

    Answer from pro:

    Thanks for taking the time to submit a review. No matter the size of the job, our team works hard to make sure you're completely satisfied. We appreciate your business and look forward to working with you in the future. Sincerely, Paul Gitlin Casa Bella Windows and Doors

    Reply created 26 Feb 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Feb 2020

    Windows and doors

    Replaced our old double-hung windows with architectural vinyl in black with horizontal mullions. Casa Bella were very accommodating around the design, and the installation went smoothly. House is warmer and quieter, and the windows have made a huge positive difference to the look of our house inside and out.

    Answer from pro:

    Hello KP, Thanks very much for submitting a review for your recent experience with Casa Bella Windows and Doors. It's amazing what a difference new windows make and we're glad you are enjoying the benefits. We appreciate your business and thanks again for the kind words. Enjoy your new windows and doors. Sincerely, Paul Gitlin Casa Bella Windows and Doors

    Reply created 11 Feb 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Feb 2020

    Bedroom windows and door

    Casement windows and the door were installed with great team work and communication by the four gentlemen from Casa Bella. How they set up and prepared for our instalments gave us confidence with their craftsmanship. They simply added quality to our home and they are a company that should be looked upon when having any windows, doors or locks installed. Thank you and we will let others know about your great work.

    Answer from pro:

    Hello Mike - Thank you for taking the time to submit a review for your recent experience with Casa Bella Windows and Doors. Our team works hard to make sure you are completely satisfied with the end result and your kind words justify our efforts. We do appreciate your business and thank you for letting referring us to other people. Sincerely, Paul Gitlin Casa Bella Windows and Doors

    Reply created 12 Feb 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Jan 2020

    Main Door Replacement

    Due to an unfortunate incident we had to replace the Main door of the house. Without any further thinking we visited our favorite Casa Bella for the job as that they had replaced all our windows & Main door in the past (previous home). Casa Bella did not disappoint us and our faith in them. Although the staff have moved, the service stays the same. Thank you German & his crew who right from day 1 of taking down the order till the installation treated it as if it’s their home. The suggested door is better than the replaced one and the service was the best as ever.

    Answer from pro:

    Hello Rajan, Thanks for taking the time to submit a review detailing your experience with Casa Bella Windows and Doors. We are happy that we were able to help out. Our team takes pride in what they do and that's the main reason we've been in business for over 40 years. We also appreciate the repeat business. Sincerely, Paul Gitlin Casa Bella Windows and Doors

    Reply created 30 Jan 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Jan 2020

    Replacement windows

    Awesome job in replacing my front windows , great customer service with a wonderful sales staff

    Answer from pro:

    Hi Jane, Thank you for submitting a review for Casa Bella Windows and Doors. Our team works hard to make sure your window replacement project is done right and that you're completely satisfied. We appreciate your business. Thanks again. Sincerely, Paul Gitlin Casa Bella Windows and Doors

    Reply created 23 Jan 2020
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