Casa Bella Windows Inc.

Rating: 5 out of 5

Casa Bella Windows Inc. reviews (647)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Mar 2019

    Brick to Brick All windows and Double door entry with transom

    Forgot to submit this review from Jan 2018 after Casa Bella did a great job at my mom's house doing all her windows and patio door. As expected everything went smoothly despite -25 C temperatures. The guys did a great job and over a year later, there are no issues. Have recommended Casa Bella to family and friends and they have been happy with the service. One good thing about Casa Bella besides the great product and competitive pricing is that the installation crews are their employees and not a third party. They take pride in the installation and product and you won't be disappointed.

    Answer from pro:

    Hi Dennis, We appreciate you taking time to submit a review. As you mentioned, we use our own factory trained installers to install your windows and doors, giving you peace of mind and ensuring the product performs as it should. Thanks for your business and for recommending Casa Bella to your family and friends - a customer referral is the best endorsement a company can get. Sincerely, Paul Gitlin Casa Bella Windows and Doors

    Reply created 29 Mar 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Mar 2019

    Windows and Doors Replacement

    We had Casa Bella Windows replace all the doors and windows in our home. We had excellent service right from the beginning, working with the salesman Mat right to the end with the install team of Billy, Donny, Andrew and Noel. Everything was done in a professional manner and the end result is absolutely beautiful. We recommend Casa Bella to our neighbours who also had their windows replaced by them. 10 plus stars!!!

    Answer from pro:

    Hi Akendri, Thank you for taking the time to submit a review and for recommending Casa Bella to your neighbour! Our goal is to provide an unparalleled customer experience, giving you peace of mind in the process. We appreciate your business. Enjoy your new windows and doors. Sincerely, Paul Gitlin Casa Bella Windows and Doors

    Reply created 29 Mar 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Mar 2019

    Patio Door

    Very pleasant experience from Matt the sales rep through to installation. The installation guys were professional, clean and very friendly. It’s obvious they enjoy their work. I like that that work for the company directly and are not subcontractors.

    Answer from pro:

    Hi Cathy, Thanks for taking the time to submit a review. Our team takes pride in the work they do and our goal is to ensure you are completely satisfied with the entire process. We know you have a choice and appreciate you trusted Casa Bella for your new patio door. Sincerely, Paul Gitlin Casa Bella Windows and Doors

    Reply created 20 Mar 2019
  • Review from Michael Jones
    Rating: 5 out of 5
    Review left on 16 Mar 2019

    Windows & Door

    Replaced Front Door, Kitchen Window, Master Bedroom & Bathroom Window. Dan & his team @ Casa Bella did an amazing job from start to finish. Dan had great suggestions & experience that helped me with the decision making process. His install team (Billy, Donny, Andrew & Noel) did an excellent job on prepping the area, installation & cleanup. Will be contacting them in the near future to complete our remaining windows. Thank-you!

    Answer from pro:

    Thank you for your kind words for Dan and the Casa Bella installation team. It was our pleasure working with you on this project and we appreciate your business. Enjoy your new front door and windows - we look forward to working with you in the future. Kind regards, Paul Gitlin Casa Bella Windows and Doors

    Reply created 20 Mar 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Mar 2019

    2 windows

    Casa Bella is by far the best Window company around. Their salesman Dan is a very nice gentleman and very professional. (One of the reasons we picked this company). Their installers were great guys, very neat and clean work. Excellent job! I highly recommend this company if you need windows or doors, I know I would definitely use them again!

    Answer from pro:

    Hello Maria, Thank you for your kind words. We work hard to ensure you're completely satisfied with the entire process and your review justifies our efforts. We appreciate your business. Thanks again for submitting a review and enjoy your new windows. Sincerely, Paul Gitlin Casa Bella Windows and Doors

    Reply created 21 Mar 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Mar 2019

    Windows

    We had 7 windows changed out in our home. 2 of which are triple pane for sound. All went well and the crew was great... Billy, Donny, Andrew and Noel - all did their thing in good time and were very helpful with any questions or concerns we had.

    Answer from pro:

    Hello Rosa, Thank you for taking the time to submit a review. We are pleased everything went well and appreciate your business. If you have any additional questions regarding your new windows please don't hesitate to contact us. Sincerely, Paul Gitlin Casa Bella Windows and Doors

    Reply created 20 Mar 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Mar 2019

    Replacement Windows

    We had all of our wooden windows replaced by Casa Bella in late Fall of 2018. Ronnie was very professional - a real gentleman. Can’t say enough about the great team of installers who came to our house - Billy, Donny, Andrew, Noel and Mike. These guys are a credit to the Company and we would recommend them to anyone. Billy had an idea to trim out one of our windows to look as close as possible to our original as we so loved the design. It looks absolutely beautiful and we really appreciated all the work they put in - above and beyond expectations.

    Answer from pro:

    Hello Linda and Ben, Thanks for submitting a review and for your kind words. Our goal is to always exceed our customers expectations by going above and beyond what's expected. We are committed to ensuring you are satisfied with the end result and we appreciate you letting us know we did that. Thanks again for your review and enjoy your new windows. Sincerely, Paul Gitlin Casa Bella Windows and Doors

    Reply created 8 Mar 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Mar 2019

    Entryway door with windows.

    Complete professionalism from beginning to end. Ronnie was wonderful, Billy and the installation team were on time, friendly and cleaned up meticulously. Follow up afterward to ensure I was satisfied. Highly recommend!

    Answer from pro:

    Hi Maegan, Thank you for taking the time to submit such a nice review. Our team works hard to make sure you're satisfied as we value and appreciate your business. Thanks again for choosing Casa Bella Windows and Doors. Sincerely, Paul Gitlin Casa Bella Windows and Doors

    Reply created 8 Mar 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Feb 2019

    New Windows and Installation

    The Casa Bella team replaced our old builder grade windows with windows from their Architectural Plus series. These are certainly an upgrade and perform wonderfully. We were pleasantly surprised to find that a side benefit of these windows is that they block a lot more outdoor noise. The Casa Bella team was outstanding as well. We had ample guidance in choosing the windows and the installation crew was top notch. All were friendly and professional.

    Answer from pro:

    Thank you for submitting a review. It was our pleasure working with you on this project and we appreciate your business. We hope you enjoy your new windows and newfound peace and quiet. Thanks again. Sincerely, Paul Gitlin Casa Bella Windows and Doors

    Reply created 26 Feb 2019
  • Review from Customer of Casa Bella Windows Inc.
    Rating: 5 out of 5
    Review left on 5 Feb 2019

    Replacement of Patio Doors

    Excellent service beginning at the showroom and once the decision was made, prompt response from Ronnie and his team to get the project under way. The installation team did an outstanding job, despite having to work around some unfavourable winter conditions. Thank you to Geranium Homes for the recommendation !

    Answer from pro:

    Hello and thank you for submitting a review. We pride ourselves at ensuring you receive exceptional customer service and are pleased you were happy with the entire process. Thank you for your business and enjoy your new patio doors. Sincerely, Paul Gitlin Casa Bella Windows and Doors

    Reply created 12 Feb 2019
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