Custom Maids

Rating: 4.4 out of 5

Custom Maids reviews (78)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Dec 2020

    Condo Clean

    Walter did a fantastic job cleaning my condo. Fairly priced, thorough, quick, and excellent customer service provided by Custom Maids. Was quoted over $400 by another company with 5 stars on this website to do the level of work done here. Would definitely recommend! 10/10

    Answer from pro:

    Thank you for your kind words! There’s no doubt that Walter is one of our most requested cleaners and it sounds like you got the full Custom Maids experience. We will forward your comments to him, and please feel free to request Walter for your next visit. Thanks again!

    Reply created 10 Dec 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Jun 2020

    Amazing service

    Thanks Linda for your great service. I appreciated every little detail you attended to. Your work is top notch. I will definitely be making future appointments. See you very soon. Yvonne.

    Answer from pro:

    Dear Yvonne: Thank you for your commendation! We appreciate your remarks a great deal. It is truly our pleasure and honor to serve you. We will be sure to pass on your applause to your cleaner, Linda!

    Reply created 3 Jun 2020
  • Review from HomeOwner
    Rating: 3 out of 5
    Review left on 25 May 2020

    Protect your staff and your customers

    You as employer should provide your cleaners with proper uniform, to protect themselves and to protect your customers and their home. If you let them wear whatever they want, especially in hot weather, your cleaners are likely to get both more easily scratch, cuts and wet with sweat that turns out to be disrespectful of your customers and of his place that needs to be cleaned and not messed up. Taking into account how much you charge your customers please devote a small percentage of that money to meet this requirement of distinction for your cleaners.

    Answer from pro:

    Dear Eugenio S: Thank you for your suggestion and for your feedback.

    Reply created 2 Jun 2020
  • Review from Tyrone Hall
    Rating: 5 out of 5
    Review left on 9 Mar 2020

    Splendid Service!

    I have an all white studio that I wanted to beam and I called on Custom Maids Toronto rather randomly. The service offered was extraordinary! The agent I spoke with via phone was detailed and all was done as she described. The team member arrived promptly to render the service, she was also very professional, diligent and did a fine job! My studio is sparkling!!! I don't even want to move a thing. It's well worth the price.

    Answer from pro:

    Dear Tyrone: Wow! It's sounds like Neziah did an incredible job, and to be honest, we're not surprised. Thanks for the awesome review, and we're glad your home got the TLC it deserves. Angela & everyone at Custom Maids Toronto

    Reply created 9 Mar 2020
  • Review from Tham Banting
    Rating: 5 out of 5
    Review left on 27 Feb 2020

    Excellent Cleaner

    I just want to say that my cleaner from Custom Maids is wonderful !! Ms. Lupe goes over and beyond in making my apartment looking and smelling fresh. I'm in a wheelchair so its hard for me to wash my floors and clean the bathroom, so she does it all for me. She also rearranges and cleans extra things just for the final touch. Ms. Lupe is amazing !

    Answer from pro:

    Dear Tham in Toronto, Wow! What a great way to start our day! Thank you! We appreciate your review a great deal and will certainly pass on your kind words to Lupe. You know, Lupe has worked with CUSTOM MAIDS since 2007 and is certainly one of our very best and most contentious employees. We simply adore her as do ALL of her clients. Warmest regards, CUSTOM MAIDS TORONTO

    Reply created 28 Feb 2020
  • Review from Smurfy Smurf
    Rating: 4 out of 5
    Review left on 20 Dec 2019

    Good Customer Service Team & Friendly Cleaner

    Really nice cleaning lady came and customer service team was really helpful and friendly. Can customer tailor cleaning needs. Only issue was not enough time to finish cleaning everything as stated or cleaner wasn't aware of what was priority to clean when arrived. Would still use this company again. :)

    Answer from pro:

    Dear Smurfy: Thank you for your frank appraisal of Custom Maids services. We appreciate your candor and will incorporate your feedback into our ongoing training. Thank you for the privilege you have given us to serve you. Angela & everyone at Custom Maids Toronto

    Reply created 24 Dec 2019
  • Review from Customer of Custom Maids
    Rating: 5 out of 5
    Review left on 9 Dec 2019

    Thank you

    I have used this service several times . I have had two different ladies come to clean my condo. Both were on time, pleasant, polite, careful and did a terrific job! I asked to have the inside of my fridge cleaned and it was no problem at all. I am very impressed with how professional this service is. Thank you

    Answer from pro:

    Thank you for your very kind words and such positive feedback! Thank you for the privilege you have given us to serve you. We look forward to a long and pleasant association!

    Reply created 10 Dec 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Oct 2019

    Excellent House Cleaning Services

    After some research I zeroed down on Custom Maids for House cleaning for our 1 Bed apartment. Easy co-ordination & scheduling at very short notice. Very efficient cleaners who know their job well and need no monitoring. Each time I have used their services I've been even delighted. If you are looking for Reliable, Efficient & Spotless cleaning services then you should try Custom Maids. Thank you Custom Maids

    Answer from pro:

    Thank you for your wonderful review of CUSTOM MAIDS! Your words of commendation are more than we could have ever hoped for! We do, indeed, work very hard to provide the highest level of service for our clients . . . so it is very gratifying and encouraging to read your words and know that it is all “worthwhile.” Warmest regards, all of us here at CUSTOM MAIDS

    Reply created 10 Dec 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Oct 2019

    excellent service!

    They are a great place for coordinating regular cleaning! Customer service is great, easy to access and they are happy to help you find the cleaner that is the perfect fit for your needs.

    Answer from pro:

    Dear Guptamai: Thank you very much for taking time out to review Custom Maids on Homestars! We are very grateful and we so appreciate your willingness to tell others about your experience with our company! Thank you so much! Angela and all of us here at CUSTOM MAIDS

    Reply created 15 Oct 2019
  • Review from Abi Ramazankhani
    Rating: 5 out of 5
    Review left on 30 Sep 2019

    Excellent experience

    Juan came by and cleaned my house. He was very nice and did a fantastic job. Took his time and even stayed late to make sure everything was complete. Will use agai.

    Answer from pro:

    Dear Abi in Toronto: Thank you for rating your Custom Maid Juan 10/10 stars! We will be sure to pass on your praise to Juan! We are grateful for the privilege you have given us to serve you. We look forward to a long and pleasant association! Angela and everyone at Custom Maids Toronto

    Reply created 30 Sep 2019
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