Enercare Home Services reviews (4662)

My service technician Steve B was very professional and polite. He removed his shoes and was very thorough doing my furnace maintenance. I would definitely recommend Enercare to my friends and family.

This is the only company that I would ever have service my home heating, cooling equipment. Technicians are knowledge, honest, reliable, and proffesional. There are no surprise defects that are discovered, or any unesseaaary up selling. The technicians and the service is fantastic.

Anis B. Came the same day we called. He is a very professional technician. He fixed a leak we had developed in our humidifier line and cleaned our furnace. We have had this service for many years but it was the first time anyone explained exactly what he was doing! He was a pleasure to have in our home. Thanks Enercare for sending us such a fine capable gentleman!

I had my furnace serviced today by Ben S. He arrived on time, (very important to me) smile on his face equipment in hand and got right to work. Cleaned my furnace, replaced the filter and provided advise on how often to change it. (Ours was very dirty). Excellent service and attitude. Just what I've come to expect from Enercare. Thanks so much. Melody

Grant Harris came to my house today to service my furnace. He arrived on time. He did a very thorough and professional job. He left the furnace room clean and neat. Even my dog Lucy appreciated the great job Grant did.

I dealt with Ralph Beldeb who came to clean my fireplace. He was very pleasant and informative. Last week it was Grant and this week Ralph...2 for 2. Excellent care and customer service. Thank you!

Don't get the extended warranties for any services - you have to continue to pay for the service if you use the service - makes no sense - if you pay for a service - aren't you expected to use it? If you don't use the additional services you have paid for you are not reimbursed - DO NOT BUY the additional coverage!

Sales Rep from Enercare was "sketchy" in the information that he would provide about a high-efficiency furnace. We wanted to know breakdown of furnace cost and installation cost - he did not provide. We also wanted information about the furnace make/model - he did not provide. All he gave us was a 'ball-park' price saying that all was included in the cost. When the pre-inspection happened then the technician immediately said that we could not go out the side of the house to vent that we would have to go up the chimney (this was discussed with the sales rep too) and that we now must purchase a $1900.00 water heater to vent up the chimney too. The sales rep mentioned that we might have to go up the chimney to vent but he NEVER mentioned or priced the cost of a new water heater in the quote. Now - here we are one day before a scheduled install expecting to pay $7000.00 and we are faced with an increase in cost of $2000.00. We cancelled our order. Unfortunate for us we "trusted" the Enercare name and never got other quotes. We now have 3 other quotes and all are significantly lower than the Enercare quote for a higher end and more expensive furnace model. In my opinion Enercare is evasive and does not supply all the information. I would not ever use this company again.

Naveed Jailani provided professional, comprehensive service for my hot water heater which is a rental from Enercare. I received a prompt appointment time, pre- visit phone call and was very pleased with his work. Also appreciated being asked if I was interested in hearing about other products before being subjected to a lengthy description.

I had my annual furnace maintenance done by Suresh G. and I recommend him highly. He was very professional and pleasant to deal with. I will make a request next year to have Suresh do my maintenance again.