Enercare Home Services reviews (4662)

It was excellent service right from the booking of the appointment to the arrival of your service representative. Paul the tech was very personable, thorough and knowledgeable. Thanks again. .

Direct Energy sent an email confirming the appointment. The technician telephoned shortly before arrival and told us he would be here within a few minutes (we had asked for an early time within the service time period, if possible). He arrived when he said he would, and it was very early within the time slot (much appreciated). The work was done quickly and efficiently, with great courtesy. Thank you.

Very quick turnaround from when I called the company & when a a Representative showed up at the house. After educating us on the benefits of new equipment & long term savings on monthly bill, the deal was sealed. Next day installers were at my house to complete the job. A1 Service.

Four hours after I made the phone call to request a technician, my problem was resolved by a very courteous, knowledgeable young man. ......can't ask for anything better than that!

Have never had a problem with either the company or the service provided for either furnace or A/C. The service technicians have all been extremely polite, clean and efficient and their workmanship excellent. Any emergency has been promptly and efficiently executed within less than 24 hrs

Always very happy with the serviceman...not too happy with the people at the other end of the phone. Not sure why I was sent their survey twice within a week.

Everything was done as promised. The call to set up the appointment, to install the new water heater, was received in the time frame given. Also, the installation of the water heater was done in the timeframe given. The two persons who installed the water heater were informative. I have hot water heating and I was told to have my pipes bled in the fall. A mess was not left when they were finished.

He was excellent!! He was able to do the air conditioner and the furnace at the same time, when I had been told the furnace had to be done at a different time. i was happy to have both done while he was here. Very nice young man.

Both installers were courteous as well as informative. They did a really great job changing out our water heater. They were extremely tidy, placed carpeting on all of the stairs and left no mess behind when they left. I wish everyone was like that. wonderful performances!

I called at 10:30 at night, spoke with a real person who booked a service call the next morning between 9am until 1 pm window. Service was here at 930 am, and technician was friendly, personable, knowledgeable and fixed the issue within 15 minutes.