HomeOwner
Rating: 5 out of 5
Installation of a high efficiency Carrier Furnace
We are really please with the installation, especially for the highly professional job of Brandon and Steve. When they arrived at our home, they were conscientious of keeping our home clean by laying down a long runner from the entrance of our home down to the basement where our old furnace was located. They took the time explaining to us the procedures and details about the removal of the old furnace and the peripheral equipment such as the humidifer and electronic air cleaner before installation of the furnace. They worked harmoniously and professionally. At the completion, they showed us the newly installed furnace. We were really pleased. The air ducts around the furnace were replaced, the intake and exhaust pipes were replaced, and nicely organised. The elecrical wires were secured, the drainage pipes were professionally installed (replacing the two eye-sore old rubber tubes; one to the floor drain and the other one hanging about waist height to the sink), the once hanging exhaust pipe from the water heater was secured. Moreover, they covered by aluminum tapes on those holes punctured by the maintenance technicians, on the air ducts. We are really pleased with the attention and care they had on the job and the final result. We now have more space around the furnance and it is much better organised. Above all, they explained and showed to my wife about the maintenace of the furnance, the upkeep of it etc. Of course, they gave us a little demonstration of how to setup and operate the new intelligent thermometer (ECOBEE - Lite). Many thanks to Brandon and Steve for their job well done and their advice and friendliness. We have no hesitation to recommend them to anyone.