Enercare Home Services reviews (4662)

Technician was courteous, polite and very knowledgeable. I felt that perhaps, he should have left me with some paper work. I like to put it on file, just to remind me of what has been done. (for future reference)

The sales representative Paul was a very pleasant and knowledgeable person. Explaining well the recommended options for us. The installation crew of Jeff and Jamie arrived on time, very friendly and displayed confidence, knowledge, and were responsive to all the minor requests I had. They are a credit to Direct Energy.

I felt that the technician was very professional, capable and prompt. The problem was successfully solved in a short period of time. I was very pleased. Thank you very much.

I called for a repair appointment and it was noted that I also needed an A/C and furnace maintenance appointment. The maintenance was booked for three weeks after the repair appointment. I asked the customer service representative if they could be combined and she said no. When the technician arrived he said that he would be able to do it all in one appointment. The repair on the A/C unit was much more involved and that is why all the work was not done on the first visit. Rick was fantastic, very professional and courteous, and we now have a well maintained A/C unit and furnace!

The fellow that did my furnace was the FIRST person to tell me I needed a filter for my humidifier. It has never been changed in years, I never knew. He definitely needs a promotion, he is great!. I also had an a/c technician come before that and he was great too. The best $25 I have ever spent!

All staff I spoke to were courteous and knowledgeable. Repairs were completed quickly and the technicians were respectful of the house. Quick turnaround-Direct Energy was contacted on Wednesday at 8PM and by 2PM the next day all of the work was completed.

The technician called and asked if he would be able to come earlier than scheduled, which really was great! He even gave me some great advice. Thank you so much

So far the booking and serviceman have been very good. Quick repair of hot water heater break down. The technician did a great job and explained what he was doing. The service I received was excellent.

I used direct energy for HVAC services. I had a very pleasant experience. This time the service technician was the best comparing to all visits from your company. Thank you very much.

When the technician came to do the leak test, he fixed it the same day. It was the 3rd visit, which is understandable, the unit had to thaw. Your technician was very competent, extremely polite, and very trustworthy. I would recommend your crew to everyone.