Enercare Home Services reviews (4662)

Very proficient on time and precise. we had the same Tech who fixed our AC in summer very satisfied.

After 3 Days of reporting our defective water heater , we have received and got a new water heater and a new mixing valve installed . The service technician, Aiden and Claude have installed our new Tank and valve , They were very informative , clean work and both made an excellent working team.. Thank you gentleman...

Warren, the Enercare technician who came to our house was outstanding! Professional, knowledgable, friendly and very helpful.

With the service agreement provided most repairs are covered. This worry free service is such a relief after years of HVAC repair people never completing the work. Enercare changed the system and any time I have called they answered quickly and had a service person over as soon as humanly possible. I highly recommend them.

We have been loyal customers for over 40 years and have always felt any concerns have been addressed fully, promptly and pleasantly

We have the plumbing maintenance plan with Enercare, which we pay $20 per month and $240 per year. Yes, it is costly when you consider that a clogged drain or toilet is rare and is not a yearly occurrence. We recently had a clogged kitchen sink drain and I called for an appointment and and the soonest they could send someone was in 8 days! Imagine living with a clogged sink where you can't wash dishes or prepare your meals for 8 days! I spoke to my husband and he was livid, so I called the following day and indicated that it was completely unacceptable that we had to wait 8 days for servicing. They were able to reschedule the appointment to have someone come over in 2 days. This was three days after I had placed the first call. The guy shows up, gets out a motorized plumbing snake and proceeds to feed the end piece through the pipe and lo and behold takes out a clump of debris. Not satisfied with this, he puts the snake back in and I don't know how far he went, but it was pretty far because the floor started to shake. I had this uneasy feeling that he might be damaging the pipes! Finally, he takes out the snake and there is nothing on end piece, so all that for nothing. Now I'm worried that he may have damaged the pipes and we'll be seeing a leak in the near future. Such a repair would be incredibly costly! The plumber puts everything back and realizes that there is still a blockage but it's near the front of the drain, which he didn't bother to address in the first place. He proceeded to cut two pipes and realized he didn't have the replacement parts and would have to come back another day. This has become the never ending saga of the clogged kitchen drain!!!! Luckily my subscription is renewing in a few days and I will cancel.

We had an excellent technician, Sabeh, who attended to our issues with our Gas Fireplace. He was able to explain to us in plain language the problems we were having and provided us with an accurate assessment. He took time to examine the appliance and walked us through his work and logic. He is the second technician to look at the fireplace and was able to solve our issue in a timely manner while also providing an opinion on care forward. Thanks to his great service, we are looking into using Enercare again for another service. Thank you Sabeh.

Anthony Mitchell was great - professional, knowledgeable, courteous, fast and tidy. Thank you very much!

We had a whining sound coming from near the water heater. Technician fixed our problem. Many thanks.

Enercare quickly and efficiently replace my water heate. Staff both in person and on the phone are professional, efficient and polite. I highly recommend Enercare.