Dodds Garage Door Systems Inc. reviews (1079)

Review from Customer of Dodds Garage Door Systems Inc.
Rating: 1 out of 5
Review left on 12 May 2021
Damaged new Door
Had a new door installed with many issues. Window inserts were missing and the molding around the door was the incorrect colour. The bottom panel corner was dented during install and there were 2 large scratches on the third panel. Communication with the company was like pulling teeth..... Not happy with the outcome and would not recommend.
Review from HomeOwner
Rating: 5 out of 5
Review left on 11 May 2021
Garage doors and front door replacement
Zaza was great with garage door installation and explained everything before he left. Although the timing didn’t work out to when we wanted it due to the pendamic..the team was prompt in keeping me up to date with progress and love our new doors.
Answer from pro:
Shahini, thank you so much for this review. We are constantly evolving as we navigate through the different challenges brought during the pandemic. Thank you so much for your patience and understanding. Remember, we are here to help you with any of your future garage door needs. Thank you for trusting DODDS DOORS!
Reply created 20 May 2021
Review from HomeOwner
Rating: 5 out of 5
Review left on 10 May 2021
Garage door replacement
Dodds was responsive and did a great job from the initial quote to the final install and replacement of damaged weather stripping. I would definitely recommend Dodds to anyone looking for a new garage door.
Answer from pro:
Bill thank you for this amazing review. Thank you for recommending DODDS DOORS to your friends and family. We are always happy to help you with any of your garage door needs. We are happy to hear you were pleased with the service provided, remember we are here to help you with any of your garage door needs. Thank you for trusting DODDS once again!
Reply created 20 May 2021
Review from HomeOwner
Rating: 5 out of 5
Review left on 6 May 2021
Supply and Install New Garage metal garage door
Dodds Garage came out to take a look and gave me an estimate. They were very professional and friendly. Once the door was in, they contacted me to arrange an installation date. Installers were on time, very courteous and friendly. Completed the job quickly and made sure to test all components with me. Highly recommend!
Answer from pro:
Antonella, thank you so much for this review. We are always happy to help with any of your garage door needs. Our teams are constantly working hard to ensure every customer gets the highest quality service they deserve. Thank you for trusting DODDS DOORS!
Reply created 20 May 2021
Review from Tony Antoniou
Rating: 5 out of 5
Review left on 22 Apr 2021
Garage and Front door replacement
Dodds did a a high quality and very professional job from start to finish. The sales team, the installers and the office staff (Carols & Jackie) are phenomenal. I highly recommend Dodds for all your door needs!
Review from Justin Edmead
Rating: 5 out of 5
Review left on 18 Apr 2021
New garage door, new Curb appeal
We could not be happier with our garage door from Dodds Garage Door Systems. It was an enjoyable process from the time we received our quote right through to installation. The customer service was excellent, helpful, and patient in answering all of my questions. Zaza was a top notch installer and truly passionate about his craft. He said we were lucky to get him on our installation job and we couldn't agree more. :-) No matter the profession, I always admire those who carryout their duties with care, diligence, passion, and enthusiasm. The installation quality of both the garage door and the aluminum capping was second to none. Just as Zaza was wrapping up, a neighbour walked over to express his displeasure with the aluminum capping work from another garage door company: bends in the corners, poor caulking, and 0 interest to fix the installation issues. Dodds provided us with the paint colour code so that we could match our front door to match the colour of the new garage door. This is just a stop gap as this is still the cheap Builder's door, and we will very likely be going back to Dodds when we are ready for a high quality front door. Bravo for a job well done!
Review from AJT
Rating: 5 out of 5
Review left on 30 Mar 2021
Excellent Company
Great service from beginning to end. Excellent product and expert installation. Very happy with the end result. I would recommend Dodds Garage Doors—they have the experience and it shows in the quality of the work done.
Review from HomeOwner
Rating: 5 out of 5
Review left on 20 Mar 2021
Professional, helpful, great product
Very helpful in advising the right doors for my home without trying to “oversell “ added options to increase the costs. Installation was great. Love the doors! Thanks so much.
Review from L. Eisenberg
Rating: 5 out of 5
Review left on 6 Mar 2021
Installation in Whitby
I’m am thrilled with this purchase. Starting with the sales person. No pressure. When the installation was complete, the doors immediately brought curb appeal to my home. The doors look classy. The installation is very quick and the installers cleaned up and made sure everything was working before they left. They also made it clear that if I had any problems, they would be back. There has been no issues. The price was very reasonable. If you caught the renovating bug like me, this is a good idea.
Answer from pro:
Thank you for this insightful review L.E. We are happy that our services were of your satisfaction. Our office, sales and tech teams are constantly working to improve and deliver the best customer experience possible. Thank you for trusting DODDS DOORS, we are always to help.
Reply created 8 Mar 2021
Review from Camila Arcuri
Rating: 5 out of 5
Review left on 5 Mar 2021
Fried motor in a new garage saved by Dodds
I just moved in to the new place and garage door fried. My partner called Dodds because we've heard the radio ads. The tech Brian came out to our place, he was on time, professional and very informative. Apparently the motor was very old and needed a replacement. Costly? yes. Instant gratification? Absolutely. Will hire again? I hope not but if needed Dodds is the place to be. Thanks for your service.
Answer from pro:
Camila, thank you so much for this insightful review. We are happy our services lived up to your expectations. Brian is an amazing asset to our team and we are proud of the people in our office as well as our techs on the field. We are always here to help with any garage door needs. Thank you for trusting DODDS DOORS.
Reply created 8 Mar 2021