Dodds Garage Door Systems Inc.

Rating: 4.8 out of 5

Dodds Garage Door Systems Inc. reviews (1079)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Mar 2018

    Great Service

    Dodds did a great job removing the old and installing the new full unit. The customer service was excellent and when two issues occurred over time they promptly attended to my concerns.

    Answer from pro:

    Thank you very much for this great review Klh. DODDS reputation for excellent customer experience is on the line every moment of every day. We are always there for you and will never let you down.

    Reply created 16 Mar 2018
  • Review from Howard Chong
    Rating: 5 out of 5
    Review left on 13 Mar 2018

    Garage Door counter balance cable replacement

    I had a snapped counter balance spring. This meant that the garage door was not opening or closing properly and was riding the tracks askew. A quick call to Dodds had a technician out the next day arriving on time and fixing the issue in less than 30 min. The garage door now works just as before I love it when the services are quick and efficient like they are when Dodds does it.

    Answer from pro:

    Thank you very much for this great review Howard. Nobody does it better than DODDS does!

    Reply created 21 Mar 2018
  • Review from Artur D
    Rating: 5 out of 5
    Review left on 6 Mar 2018

    New Garage Door

    I ordered new Garage door in September 2017, got I good competetive offer, accepted it and at the end I got nice door with good service. Also there was a small issue during the winter and I am fully satisfied with 12 month warranty also. Thank You

    Answer from pro:

    Thank you very much for this great review Artur. With DODDS you can just sit back and relax as you are working with the #1 garage door company in the G.T.A. as voted by you the customers for the 19th year in a row!

    Reply created 9 Mar 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Mar 2018

    Great job!

    Dodds technician came over on at the agreed time, no delays. He replaced two broken springs quickly. We paid the agreed price, based on the estimate provided by customer service over the phone. No surprises. Very satisfied with Doods Doors customer service people and technicians. Good job, thank you!

    Answer from pro:

    Thank you very much for this great review Grace. At DODDS our job is never done until you are completely satisfied. You are always the centre of our attention.

    Reply created 9 Mar 2018
  • Review from Customer of Dodds Garage Door Systems Inc.
    Rating: 5 out of 5
    Review left on 6 Mar 2018

    Automatic garage door repair

    They were fast, extremely polite and knowledgable. Also gave me tips on how to maintain automatic door. He was very helpful and I would highly recommend this company for garage repairs

    Answer from pro:

    Thank you very much for this great review. At DODDS your satisfaction as a customer, the safety of your family and the integrity of your budget are all of primary importance to us.

    Reply created 6 Mar 2018
  • Review from Customer of Dodds Garage Door Systems Inc.
    Rating: 5 out of 5
    Review left on 6 Mar 2018

    Spring replacement on double garage door

    Fast, excellent and relatively inexpensive work. Very pleased! My mother recently needed a spring replacement on a single door. She went with another company who, I believe, talked her into things she didn't need (including three different prices for three different kinds of springs!) -- she waited twice as long for service and it cost twice as much.

    Answer from pro:

    Thank you very much for this great review. At DODDS our gargage door repairmen are NOT on commission so you will always only pay for what is needed. Dont be fooled by other companies that quote a lower price on the phone only to see that price shoot up when their repairman diagnoses problems that may not exist.

    Reply created 6 Mar 2018
  • Review from Customer of Dodds Garage Door Systems Inc.
    Rating: 5 out of 5
    Review left on 27 Feb 2018

    Change Springs in my Garage doors (2 Single)

    Called in the morning, came in within 2 hours and did the work as expected. No surprises. Quoted price was what I paid. Happy with the service provided. Will call again if I need them.

    Answer from pro:

    Thank you very much for this great review. The only surprise when dealing with DODDS is that there are no surprises.You will always pay the quoted price and the work will be completed with great care and professionalism.

    Reply created 28 Feb 2018
  • Review from Mary H
    Rating: 5 out of 5
    Review left on 25 Feb 2018

    New Garage Door, Opener and Wireless Connection

    I am really pleased with Dodd's, great service, excellent quality products and superb follow up after install. From Michael on the quote and ordering , to Shawn who did the install, and Denise in the office. I definitely recommend!

    Answer from pro:

    Thank you very much for this great review Mary. At DODDS we are committed to helping you choose the perfect garage door for you, your home, your street and your budget.

    Reply created 27 Feb 2018
  • Review from Jenn Deciantis
    Rating: 5 out of 5
    Review left on 24 Feb 2018

    Garage Door Repair

    We are very impressed with the service provided by Dodds Garage. They were very quick to respond to our quote request, and provided an estimate of the repair based on our description of the problem (broken gear in the motor). The garage tech arrived on time the next day and confirmed the diagnosis, and replaced the broken part right then. We were very impressed they came so quickly and were able to repair the door at minimal expense. We definitely would recommend them and use again in future.

    Answer from pro:

    Thank you very much for this great review Jenn. At DODDS your satisfaction is guaranteed as our unparalleled reputation is based on one thing only-the satisfaction of our customers, each and every one, day in and day out, 365 days a year.

    Reply created 27 Feb 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Feb 2018

    Replaced 2 garage doors

    Great service. Sales rep arrived on the scheduled date and time. Helped us to pick our doors, the style, the hardware and colour. Customization is an option we added black metal hardware to a garage door even though the hardware typically goes on carriage style doors. The man who installed the doors did a great job. We've had these new doors for 5 months and no issues. The put in new tracks so the doors open smoothly and quietly. Only thing we did not replace were the remotes and motors.

    Answer from pro:

    Thank you very much for this great review Peter. With DODDS you can just it back and relax as you are working with the #1 gaage door company in the GTA as voted by you the customers for 18 years in a row.

    Reply created 27 Feb 2018
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