Dodds Garage Door Systems Inc.

Rating: 4.8 out of 5

Dodds Garage Door Systems Inc. reviews (1079)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Jul 2013

    Replace Garage Door

    I called Dodds Garage Doors on a Friday morning looking for a quote on a replacement garage door. Michael the sales person arrived later in the day and listened carefully to my needs and subsequently providing me a quote and a time frame of one month to complete the job. He was extremely professional and new his product well. I already had another comparable quote but I accepted his quote on the spot and ordered a traditional 2” steel door. Low and behold the called me one and a half weeks later to say my door was ready and they installed it on the Friday of that week. All in all it took two weeks from calling to installation. The installation was “perfect” Les arrived dead on schedule and did a terrific job in spite of the swealtering heat, I thought you would melt Les. The door looks marvelous and was professionally installed “flawlessly”. Great job Les. I would recommend Dodds to anyone, I could not ask for a better job. Richard, Mississauga.

    Answer from pro:

    Our installers and technicians sometimes work under extreme weather conditions from -40C in the winter to +40c in the summer and we marvel at their resilience and dedication to the job. Thank you Richard for the compliments in recognizing this and for the great review.

    Reply created 29 Jul 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Jul 2013

    new garage door

    We were very happy with the service received, from the sales man, customer service representative to the installation. We had no issues and are extremely happy with the product we purchased.

    Answer from pro:

    Thank you for your review and rating. There are many people involved from the moment a client contacts us to the final installation such as the estimator, the purchasing department, factory, transportation,receiver, scheduler and installer and while there can be "a slip between the cup and the lip" we make every effort to ensure there are no issues. We are not perfect but should an issue arise it is how we handle them that really counts. We are glad that you had no issues and are happy with the product and with Dodds.

    Reply created 19 Jul 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Jul 2013

    Door Adjustments and Maintenance

    Had a garage door that wasn't functioning and called Dodds. John arrived and did a SUPERB job in every way. Highly recommended to anyone having a problem in this area.

    Answer from pro:

    The repair and servicing of garage doors and garage door openers is a major part of our business.We pride ourselves on getting most our service calls done within the same day weather and emergencies permitting. Thank you Mike for the review and recommendation.

    Reply created 16 Jul 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Jul 2013

    New Garage Doors

    Needed new garage doors after old one broke off the hinge - Dodd's came in and got the job done in a fast, friendly and professional manner. Doors look great and have dramatically transformed the look and feel of my garage. Great work, very satisfied.

    Answer from pro:

    We are pleased that we were able to transform the "curb" appeal of your home with the garage doors you purchased and that you are satisfied. Thank you Paul for the great review and score.

    Reply created 5 Jul 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Jun 2013

    Garage door purchase and installation

    The Dodds sales rep visited our home and offered a wide selection of products. It was easy to choose a garage door in our price range that really suited our home. Dodds coordinated the install date according to our schedule. They completed the installation and provided operation instructions. We are very pleased

    Answer from pro:

    We are pleased that you are pleased and we endeavour to offer as wide a range as possible to meet all our clients needs. We thank you for the review and score.

    Reply created 28 Jun 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Jun 2013

    Glass garage door

    It is the focal point of our new outbuilding. Dodds make beautiful glass garage doors and you can order them in any colour imaginable. All our neighbours are in awe. The sales associate was knowledgeable and easy to talk to. Excellent service!!

    Answer from pro:

    We are happy that we added to the "curb appeal" of your home and thank you Sharon for choosing Dodds and for the great review.

    Reply created 28 Jun 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Jun 2013

    Product

    I wanted to replace my garage door and after hearing dodds ad on the radio I gave them a call. A gentleman by the name of micheal came to the house for a free no obligation no pressure consultation. He was very knowledgeable and honest after picking out a door and getting the custom colour that I wanted I dealt with a friendly lady named Angela to set up an install date and she answered all of the question I had (she was really nice) all and all the door was perfect i do not no the name of the installer but he did an excellent job basically what I am trying to say is dodds went above and beyond and am very pleased thank u to all of the dodds staff I would without hesitation recommend dodds to anyone looking for a new garage door

    Answer from pro:

    Thank you George for the great review and we will certainly pass your comments on to all our dedicated staff who endeavour to go above and beyond to meet our clients needs.

    Reply created 26 Jun 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Jun 2013

    garage door installation

    Dodds installed our new garage door 1 week ago and it looks great! The salesperson was very conscientious and ensured that we got the largest sized garage door possible. The new door arrived on time and the installer worked very hard to ensure that it fit perfectly. We are very happy with the result and will not hesitate to recommend Dodds.

    Answer from pro:

    Thank you Mara-for using Dodds for your garage needs-for the great review-and for recommendations.

    Reply created 24 Jun 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Jun 2013

    single door, with windows and re hook up opener

    love the door the workmanship, the installer was very nice, clean and worked very fast. I am so pleased we choose Dodds instead of the others we had gotten quotes from, job well done. WE LOVE OUR DOOR!!

    Answer from pro:

    Thank you Linda and Ray and WE LOVE YOU for taking the time and effort to review us.

    Reply created 18 Jun 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Jun 2013

    Garage door & door opener replacement

    Was looking for a new garage door, with a new door opener and in our search we found Dodds. The salesman was friendly, knowledgeable, and easy to deal with and pricing was extremely competitive. Door was delivered within the window that we were promised and installation was fantastic. The gentleman showed up within the time slot removed our old door and equipment, and installed our new door, dooor opener in the time promised. door works great, looks great and I can honestly say I don't have a single complaint! I would highly recommend Dodds!

    Answer from pro:

    Thank you Kevin we strive to make the whole process as complaint free as possible and are not satisfied until you are.

    Reply created 18 Jun 2013
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