Drain Rescue Plumbers reviews (769)

Thank you Sarepare for your review. We look forward to being your plumbing and drain company.

Unfortunately no company can provide a life time free of charge installation, re-installation, service for a simple toilet that customer disliked after half a year of usage. On Aug 20, 2018 we received a request from customer to investigate a leak in the ceiling below the washroom. Within an hour our technician went to the customer to investigate the leak. We have not heard from the customer until two months later when customer called to request a technician because the toilet was clogged. Our technician went to the customer and unclogged the toilet. If the toilet was bad from the beginning (as per customer’s statement) it would have clogged sooner than few months after it was installed. Customer called us a few days after unclogging her toilet complaining that she does not like the new toilet and would like her old toilet back. It was impossible to get her old toilet back as it was already disposed. Even though we disagree with customer that the toilet we installed was faulty, we tried to resolve this issue by offering to refund money for the toilet we installed and to install a new toilet (purchased by customer) free of charge – customer declined the offer.

Thank you Fred, We do appreciate your review and thank you for taking the time to share your experience here with others. It is a good feeling to know that we could be of assistance in a timely manner that suited your needs. Thanks for choosing Drain Rescue.

Thank you for sharing your positive experience with Drain Rescue and our office staff and Matt. Customer satisfaction is very important to us right from the initial phone call to completion of the job as well as operating in a responsible manner; "above the line." and it seems like Drain Rescue team has done just that! We are happy to hear that you received the excellent service that you deserve and that Drain Rescue is always striving for. We would gladly appreciate any recommendations for plumbing/drain services! Thank you for choosing Drain Rescue!

Thank you for sharing your experience with us and Home stars. We work very hard at providing the best service in the plumbing industry. We are very happy to hear of the great service performed by our team. We are always here to help! It was a pleasure working with you. Thank you for choosing Drain Rescue Plumbing!

Thank you Michelle for your review! We are happy to hear that Wayne put your mind at ease. We look forward to servicing all your drain and plumbing needs in the future. Thank you for choosing Drain Rescue as your drain and plumbing company.

Thank you Mike for your review. It was a pleasure to service your plumbing and drain needs.

Thank you Christine! We are happy to give you peace of mind knowing your drainage system is in good working order. The drain rescue team.

We want to thank you Andre for taking the time to share your experience with our company. It is rewarding to us knowing our customers are completely satisfied with the work Peter has done. We look forward to servicing all your drain and plumbing needs in the future. Thank you for choosing Drain Rescue as your drain and plumbing company.

Thank you for your great review! We are happy to hear that you received the excellent service that you deserve and that Drain Rescue is always striving for. We would gladly appreciate any recommendations for plumbing/drain services! Thank you for choosing Drain Rescue!