Drain Rescue Plumbers

Rating: 4.5 out of 5

Drain Rescue Plumbers reviews (769)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Sep 2018

    Clogged toliet

    Vince unclogged the toliet in a quick and timely manner which I was very happy about.

    Answer from pro:

    Thank you Chantale for you kind words. We well let Vince know you were very satisfied with our services.Thank you for choosing Drain Rescue!

    Reply created 14 Sep 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Sep 2018

    Snaking Kitchen Drain

    The tech from Drain Rescue did a great job. He was quick and efficient. He even wore protective booties over his shoes to protect my floors and he also cleaned up the dripping mess from the pipe he needed to open to do the snaking. Would definitely recommend Drain Rescue to anyone.

    Answer from pro:

    Thank you so much for your kind words. We take pride and care in our work and it is nice to hear that our customers are appreciating the effort and a hard work of Drain Rescue plumbers. It is the best compliment for us to hear that our customers are satisfied with our service.

    Reply created 14 Sep 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Sep 2018

    Prompt and professional

    We needed our leaking tub fixed in a hurry and we were very satisfied with theservice that was prompt and professional. Dispatch as well as actual work met our expectations

    Answer from pro:

    Thank you for sharing your positive experience with Drain Rescue and our office staff. Customer satisfaction is very important to us right from the initial phone call to completion of the job as well as operating in a responsible manner; "above the line." and it seems like Drain Rescue team has done just that! We are happy to hear that you received the excellent service that you deserve and that Drain Rescue is always striving for. We would gladly appreciate any recommendations for plumbing/drain services! Thank you for choosing Drain Rescue!

    Reply created 14 Sep 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Sep 2018

    Happy customer

    They came in an hour and fixed the problem quickly happy I called the company . I well recommend to all my family and friends. Customer service was also excellent!!!!

    Answer from pro:

    Thanks Natashia for your review about our service. It is a good feeling to know that we could be of assistance in a timely manner that suited your needs. We love to hear that a member of our team has left a lasting impression! Customer satisfaction and loyalty are large points of pride for Drain Rescue!

    Reply created 14 Sep 2018
  • Review from kamalraina raina
    Rating: 4 out of 5
    Review left on 12 Sep 2018

    richmond hill

    Called the plumber to find seepage. He did investigate the leakage through the shower and other places. Finally it was decided that seepage could be due to the dry wall too close to the floor.

    Answer from pro:

    Deer customer, Thank you for your feedback. We are glad that our technician was able to investigate the seepage and provided you with the solution on how to resolve it. Drain Rescue

    Reply created 15 Apr 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Sep 2018

    Bathroom pipe leaking

    They did a professional job. Was perfect. Very fast, spare parts supplies, clean job,. Very on time. I am happy with service and will refer to them for next cases for sure.

    Answer from pro:

    Thank you Maziar for the kind words. We love to hear that a member of our team has left a lasting impression! Customer satisfaction and loyalty are large points of pride for Drain Rescue!

    Reply created 14 Sep 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Sep 2018

    Clogged main sewer line

    Quick professional service!! Called and they arrived within 30 minutes. Drain was cleared in 15 like it never happened. Highly recommend!!

    Answer from pro:

    We are grateful for the review. Thank you for choosing Drain Rescue. It is very rewarding to know that you were so satisfied with the service; glad we could be of assistance. We do look forward to being the plumbing and drain service providers you will consider relying on.

    Reply created 14 Sep 2018
  • Review from HomeOwner
    Rating: 1 out of 5
    Review left on 11 Sep 2018

    wework 33 bloor

    Upsell and services recommended/offered did not pay out and ended up spending a lot of money and no warranties on their work. Will not use this company for our business again.

    Answer from pro:

    Dear customer, we respect your point of view, but to correct an issue that you have at your location the recommendations should have been followed, as you have wrong lay out of your pipes in between the floor levels. We tried to resolve this issue a few times by hydro jetting your drain and it was working after each service that we provided for few month. You had an option to permanently fix the problem, but you never agree to do it. Drain Rescue

    Reply created 15 Apr 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Sep 2018

    blocked kitchen sink

    difficult situation due to original installation, was resolved with minimum fuss and expertise by the plumber

    Answer from pro:

    Thank you Reg. We are happy that we were able to fix the original installation and resolved your issue. We well let the technician know you are extremely happy with our services.

    Reply created 14 Sep 2018
  • Review from Roy
    Rating: 4 out of 5
    Review left on 10 Sep 2018

    Plugged drain

    Plumber came to unplug sewer line - Could not do it because is was on the city side of the line. Pricing was a bit high for just a scope. Will learn pricing options before work commence next time. They came very quickly.

    Answer from pro:

    Thank you for your feedback about our services. Regards reference about pricing: we do not charge by the hour, we charge by the job, all our plumbers are applying charges based on a price book as every problem is different, especially if it comes to drain and plumbing system in a house.

    Reply created 14 Sep 2018