Drain Rescue Plumbers

Rating: 4.5 out of 5

Drain Rescue Plumbers reviews (769)

  • Review from Paul Harper
    Rating: 5 out of 5
    Review left on 1 Mar 2018

    Mix valve repair

    Called them and they arrived within 3 hours. They also called me when they were 30 min away. Fast,clean and professional service. Would recommend them and would use them again.

    Answer from pro:

    Thank you for the response, Paul! We love to hear that a member of our team has left a lasting impression! Customer satisfaction and loyalty are large points of pride for Drain Rescue!

    Reply created 12 Mar 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Mar 2018

    Change bathroom toilets ad correct slow leak

    Came to correct slow leak at my mother's house. Was due to leaky and outdated toilets. Changed over toilets in both washrooms. Mother was very pleased.

    Answer from pro:

    We are grateful for the review. Thank you for choosing Drain Rescue. It is very rewarding to know that you were so satisfied with the service; glad we could be of assistance. We do look forward to being the plumbing and drain service providers you will consider relying on.

    Reply created 12 Mar 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Mar 2018

    Clogged toilet

    Customer service was awesome - always called to make sure someone was on their way and the workers were quick and on time. A little on the expensive side but enjoyed the service.

    Answer from pro:

    Thanks Lisa. It was a pleasure to read your review to learn just how happy you were with Drain Rescue service. It is rewarding to know that our efforts to make customer service top priority were well received by you. Thanks again for choosing Drain Rescue, we do look forward to being the plumbing and drain service providers you will continue to rely on.

    Reply created 12 Mar 2018
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 28 Feb 2018

    Blocked drains - tree roots penetrated old clay pipes

    Replacement of clay pipe from basement to public road access to sewers. Expensive - they quoted and completed the excavation and replacement work much more quickly than their estimate predicted. However all completed well, and basement / driveway left tidy.

    Answer from pro:

    We do appreciate your review and thank you for taking the time to share your experience here with others. It is a good feeling to know that we could be of assistance in a timely manner that suited your needs. Thanks for choosing Drain Rescue.

    Reply created 12 Mar 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Feb 2018

    Kitchen

    After arangments were cancelled twice by another plumbing group costing me two days pay I called Drain Rescue and received immediate service. They gave me an time and horoned it . Great Service

    Answer from pro:

    Thank you for sharing your positive experience with Drain Rescue and our technician. We are happy to hear that you received the excellent service that you deserve and that Drain Rescue is always striving for. We would gladly appreciate any recommendations for plumbing/drain services! Thank you for choosing Drain Rescue!

    Reply created 12 Mar 2018
  • Review from jim Watt
    Rating: 5 out of 5
    Review left on 27 Feb 2018

    Main drain clog

    We had a sewer backup and called Drain Rescue. They arrived in 1 hour, scoped the main drain and diagnosed the problem as a clogged, damaged cleanout valve. This was replaced the very next day. 8 months later I had a concern and called for their opinion and review. They arrived within 2 days, and solved my minor problem for free. These guys provide excellent service and we really appreciated the after-service attention we received. Highly recommend!

    Answer from pro:

    Thanks, Mr. Watt. We are very grateful for the review. It is nice to know you were so satisfied with the service. Thanks for choosing Drain Rescue, we look forward to being the plumbing and drain service providers you will rely on.

    Reply created 12 Mar 2018
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 27 Feb 2018

    Service

    Basement drain backed up resulting in all pipes right out to the street requiring digging up and replacing

    Answer from pro:

    We do appreciate your review and thank you for taking the time to share your experience here with others. It is a good feeling to know that we could be of assistance in a timely manner that suited your needs. Thanks for choosing Drain Rescue.

    Reply created 12 Mar 2018
  • Review from Janice Tetoros
    Rating: 5 out of 5
    Review left on 26 Feb 2018

    Unclogged Drain from Washing Machine

    Vince was able to unclog my washing machine drain better than another company that tried. I'm very happy with this company and would hire them again for any plumbing issue.

    Answer from pro:

    Thanks dear customer, for sharing your positive experience with our technician Vince and Drain Rescue. Customer satisfaction is very important to us right from the initial phone call to completion of the job as well as operating in a responsible manner.

    Reply created 12 Mar 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Feb 2018

    basement outgoing sewer pipes

    it was a long weekend they fixed the problem temporarily and got everything together and came and fixed it permanently all was done very cleanly and friendly

    Answer from pro:

    We are grateful for the review. Thank you for choosing Drain Rescue. It is very rewarding to know that you were so satisfied with the service; glad we could be of assistance. We do look forward to being the plumbing and drain service providers you will consider relying on.

    Reply created 12 Mar 2018
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Feb 2018

    Bathroom faucet replacement, drain work.

    Blair discussed all options available to us and did not pressure us I to any decision. His work is excellent and he is very polite. I would recommend him to anyone needing plumbing work.

    Answer from pro:

    Thanks David, for sharing your positive experience with our technician Blair and Drain Rescue. Customer satisfaction is very important to us right from the initial phone call to completion of the job as well as operating in a responsible manner; "above the line." and it seems like our team has done just that! Thank you for choosing Drain Rescue!

    Reply created 12 Mar 2018