Drain Works Plumbing

Rating: 4.8 out of 5

Drain Works Plumbing reviews (1701)

  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 6 Jul 2009

    replace drain around outdoor breather hole

    All the staff were respectful of any mess or damage done from the digging work. I have had contractors come in my house with muddy boots and not even offer to take the boots off, and walk on my carpets. The staff here was careful about that, and did an amazing job putting back a bush and the grass after digging. Having a separate person check the job thoroughly was also great.

    Answer from pro:

    **Thanks Karen** We appreciate your review and your input. We are happy to know you were satisfied with our service and noticed how honest and respectful our technicians were. Thanks for choosing DrainWorks, we look forward to being the plumbing and drain service providers you can rely on.

    Reply created 15 Jul 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Jul 2009

    Bathroom tub and toilet

    Matt from Drainworks explained everything and in great detail so you understood what was going on and what he had to do to fix the problems. He as also very professional and efficient in getting the job done.

    Answer from pro:

    **Thanks Edwin** We are grateful for the review of the professional and efficient service you received from DrainWorks. We value your feedback and look forward to being the plumbing and drain service providers you can rely on.

    Reply created 6 Jul 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Jul 2009

    Clogged kitchen sink drain

    It's been 3 days that we're suffering from clogged sink when i finally tried to look for a plumber company online. I found Drainworks site very impressive so i called just for a quote. Within 2 hours or so, Matt came and look into it and told me right away how much it will cost me. i agreed to it. He came prepared and fixed the problem right away.He even changed some parts of our sink that's rusting(might have cause another problem in the future)free of charge.He left our kitchen clean and no awfull smell. I was very happy,Thank you very much!

    Answer from pro:

    **Thanks Elsie** It was a pleasure to read your review of the satisfying service your received from DrainWorks. Thanks so much for taking the time to share this experience and thanks for choosing DrainWorks.

    Reply created 6 Jul 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Jul 2009

    drain service

    We had a problem with our drains in the winter at that time we had drainworks. The people so proffessional and helpful that we decided to have them again. We asked for the same people that were at our home before and they were just as good as before, very proffessional, helpful and clean, they were at our house when they said they would be here. I would definetly take them again.

    Answer from pro:

    **Thanks Deena** We appreciate your review and your patronage. It is a pleasure to know that you are continually satisfied with the service you receive from DrainWorks. We are happy to be the plumbing and drain service providers you rely on.

    Reply created 6 Jul 2009
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 2 Jul 2009

    blocked drain

    I came home to sewage backup in my basement. I called Drainworks to come and have a look. The technician arrived within a couple of hours as promised. He was courteous, clean (e.g. he covered his boots before coming into the house) and professional. He clearly explained the options available to me as well as the cost of each option. Once we agreed on the work to be done the technician completed the work in a timely manner for the agreed price.

    Answer from pro:

    **Thanks Jim** It was a pleasure to read your review of the positive service you received from DrainWorks. Thank you for the kind words and for choosing DrainWorks. We look forward to being your plumbing and drain service providers should you require our assistance again in the future.

    Reply created 6 Jul 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Jul 2009

    Clear drain in Kitchen sink

    Was very impressed with your service. You came within an hour as agreed. Drain cleared quickly. Lou was fast and cleared up the problem quickly. Moreover, he drove back to correct an error in the bill that saved me ten dollars.

    Answer from pro:

    **Thanks James** We appreciate your review and are glad that you were satisfied with our quick and efficient service. It was noticed that there was an error with your senior citizens discount, so of course we wanted you to take full advantage of the discount and made the correction right away. Thanks for choosing DrainWorks. We look forward to being the plumbing and drain service providers you can rely on.

    Reply created 6 Jul 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Jun 2009

    Drain in kitchen sink

    I was starting to prepare for dinner guests arriving next day when my sink backed up.We called drainworks and within a couple hours your service man arrived. He was very pleasant and explained every thing he was doing,and in short time my drain was running again. What a life saver, will recommend your company anytime. L Garbutt

    Answer from pro:

    **Thanks Linda** It was a pleasure reading your review and knowing that we were of assistance. Thank you in advance for any referrals you make on our behalf and thanks for choosing DrainWorks.

    Reply created 6 Jul 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Jun 2009

    Plugged Up Kitchen Sink

    I had a plugged up kitchen sink, so I called DrainWorks. I couldn't believe they arrived in the time they specified. Their staff are friendly and knowledgable, and I wouldn't hesitate to recommend them to any of my friends.

    Answer from pro:

    **Thanks Nancy** We are grateful for the review and are happy to know you were satisfied with our services. Thank you in advance for any referrals you make on our behalf. We look forward to being the plumbing and drain service providers you can rely on.

    Reply created 6 Jul 2009
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 30 Jun 2009

    drainage problem

    With only 2 days before a new tenant rented my house, she told me the downstairs was flooding everytime the kitchen sink was being used. Drainworks was called and within 24 hours, they had a camera inspection done, a written estimate (which they stuck too) and the problem was fixed. Quickly and cleanly! Nice work boys!

    Answer from pro:

    **Thanks Andrew** We appreciate your review. It is a pleasure to know that with our quick and efficient service the situation was rectified alleviating any additional stress or headaches. Thanks for choosing DrainWorks, we look forward to being your plumbing and drain service providers.

    Reply created 6 Jul 2009
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Jun 2009

    Shower Drain clogged and 2 sinks draining slowly

    I found the company through the internet, I googled Roto-Rooter and found they did not service my area and Drainworks came up, the website looked good so I called. The person (William) on the phone was very helpful and booked an appointment for me at the time I wanted. The service person (Sean) showed up right on time, was clean cut and very courteous. He wore booties over his boots so he would not leave a mess. He completed the job promptly and effeciently and gave me tips to maintain the drains on my own. He left the bathrooms in sparkling condition. If I have another problem I will call again and request the same technician

    Answer from pro:

    **Thanks Susan** We appreciate your review and thank you for taking the time to share this positive experience. We certainly look forward to being the plumbing and drain service providers you rely on.

    Reply created 30 Jun 2009
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