Drain Works Plumbing

Rating: 4.8 out of 5

Drain Works Plumbing reviews (1699)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 May 2008

    Video Inspection of main drain

    Just like to say that Jermey Harris at Drainworks did a fantastic job! He solved the problem quickly and was very knowledgable. He even showed up late at night when the problem occured to resolve the problem. Thanks again

    Answer from pro:

    **Thanks Dennis** We appreciate the kind words.

    Reply created 19 Jun 2008
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 May 2008

    removed old and replaced with a new basement floor drain

    I am very happy with the service I received from Drainworks recently. We had exterior old weeping tiles replaced with new ones and then needed to have an interior basement floor drain replaced. Everyone at Drainworks from initial phonecall to the last person to leave our house was just excellent. Their communication with me and between each other could not be improved on. They were extremely courteous, professional, neat, tidy, organized, efficient, on time and respectful of our property. They paid attention to every detail from start to finish. I wish every company that you need services from could be like this! Special thanks to Jeremy, the excavation team (for being so neat and clean!) and Frank and Lou for their great explanation of the job done.

    Answer from pro:

    **Thanks AT** We appreciate your review. You are truly a valued customer.

    Reply created 19 Jun 2008
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 May 2008

    Clogged laundry sink

    Matt, the technician, provided a quick diagnosis and explanation as to fixing the problem with a price quote up front. He put on boot slippers when inside the house. His work was quick and thorough. All of my questions were answered honestly and professionally.

    Answer from pro:

    **Thanks Kevin** We appreciate your review and we look forward to servicing your home in the future should you require our services.

    Reply created 19 Jun 2008
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 May 2008

    toilet leak

    I had a toilet leak on my second floor causing water to drip to my first floor. I called Drainworks in the evening, and someone showed up early the next morning. In no time, the old gasket was replaced with a wax one, drain was checked for damage, toilet was tested few times, and the whole bathroom was mopped.

    Answer from pro:

    **Thanks Z** We appreciate your review and are glad you are satisfied with the service you received from DrainWorks.

    Reply created 19 Jun 2008
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 May 2008

    Plumbing

    We were faced with a potential sewer back-up due to roots inflitration in the sewer pipes. We called Drainworks to assess the situation and would like to commend Armando and his team on an excellent job. They were very professional, polite and clean, mindful of causing the least possible damage to our home while doing the repairs. Armando very patiently explained to us what had to be done, the cost involved and answered our questions. He provided us with good advice and suggestions demonstrating his experience and knowledge. He called the city and intiated the drain grant process. Plumbing can be a nasty job and a person like Armando is invaluable in doing the job right the first time, every time. We truly appreciate his professionalism. Drainworks you have a real pro in Armando and we are glad you have him on your team!

    Answer from pro:

    **Thanks Brian** We value you as a customer and look forward to assisting you with any plumbing or drain needs you may have in the future.

    Reply created 19 Jun 2008
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 May 2008

    Drain Repair

    Armando and his crew did an excellent job. They were hardworking, polite and professional. Prior to the actual work, Armando took the time to fully explain what was involved. When it was time to dig, the crew did so treating our property with proper care and attention. I was very impressed and would recommend DrainWorks.

    Answer from pro:

    **Thanks William** We appreciate the kind words. Thanks for choosing DrainWorks.

    Reply created 19 Jun 2008
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 May 2008

    Slow-running drains

    DrainWorks quick response i.e. next day service, to clear clogged drains, and Mike and Eric's abilitiy to handle "older plumbing" removes the anxiety of dealing with plumbing problems. Appreciated their informative, complete and tidy handling of the clogged drains very much. DrainWorks definitely takes the "pain" out of plumbing.

    Answer from pro:

    **Thanks DP** We appreciate your review. Thanks for choosing DrainWorks.

    Reply created 19 Jun 2008
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 May 2008

    Main drain replacement after collapse

    Great professionals - Mike, Micha, Eric and team. They solved this difficult situation with intelligence, consideration and speed. Micha made sure there was minimal upset in the house. Mike was fantastic at managing the work while explaining every step of the way. I felt the really worked for me.

    Answer from pro:

    **Thanks Caroline** We appreciate your review. At DrainWorks our technicians have the problem solving skills to accurately identify any difficult situation and efficiently determine the best course of action to permanently repair it. At DrainWorks we always keep our customers fully informed, a true reflection of the respect and consideration we have for all of our customers. Thanks again.

    Reply created 14 May 2008
  • Review from Janice
    Rating: 5 out of 5
    Review left on 10 May 2008

    Sewer drain replacement AND New water line

    We are renovating our landscaping and decided to have the sewer drains looked at. Then found we still had lead pipes (old home) coming in from the main service. Mike & Eric were efficient in the scope, explained everything clearly and in detail and offered solutions and options. They did not "push" to get the business which impressed us. We ended up having everything done. They were here from start to finish, were reachable by cell, covered they boots when they came in our home and dealt with us in a very friendly and professional manner. They were great. We highly recommend them and DrainWorks.

    Answer from pro:

    **Thanks Janice and Ken** We appreciate your review. At DrainWorks our technicians do not work on commission, which allows them the time it takes to fully explain any situation they encounter at your home. There is never any incentive for them to overcharge you and never a reason to try and sell you more work then you require. You receive the facts and the solutions without the pushy sales attitude. Thanks again.

    Reply created 13 May 2008
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 May 2008

    Plugged Laundry Sink

    Jeremy came and did more than just what was necessry, checked both the laundry drain and the floor drain, clearing blocks in both. I didn't even realize the floor drain was blocked, until he checked it.

    Answer from pro:

    **Thanks E.C.L** We appreciate your review. At DrainWorks we value our customers and make customer service our top priority. Our technicians will do what they can to ensure your home is operating properly, sometimes solving a small issue that may have been overlooked, before it turns into a disaster. Thanks again, we look forward to being your plumbing and drain service providers should you require our services again in the future.

    Reply created 13 May 2008
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