Drain Works Plumbing

Rating: 4.8 out of 5

Drain Works Plumbing reviews (1700)

  • Review from Cecily Chang
    Rating: 5 out of 5
    Review left on 4 Sep 2014

    basement

    Very satisfied with their work and diagnosis. They pin point the exact problem with their high tech equipments and fixed it. Last guy I used from another company, three months ago, misdiagnosed the problem,causing my basement to flood again. DrainWorks Plumbing also charges reasonable rate ,in fact less than the other company I used last time. I highly recommend them.7 stars

    Answer from pro:

    **Thanks Cecily** We are very grateful for the review and thank you for taking the time out of your schedule to share this experience. It is nice to know that we could be of assistance and that you were so satisfied with the service. We do look forward to being your choice for any future plumbing or drain assistance you may need.

    Reply created 10 Sep 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Aug 2014

    New Shut-offs + More!

    Our hot water tank had just emptied into our basement the night before and of course the shut-off leading into it also was working leaving us no choice but to turn off the main water shut-off for our house. This left us with no water period. After the HVAC installer that originally installed the heater was not able to service us for two days, I called Drainworks and they were able to come over the next morning between 8 and nine. They showed up at the crack of 8 sharp and we had water (albeit cold) flowing within the hour along with two beautiful new ball valves on the hot and cold side of the tank. While we had him here we also had him re-plumb under our kitchen sink which was not to code since we bought the house and also replace our leaking kitchen faucet with a beautiful new Moen. While Drainworks in not the cheapest plumber out there, they are by far one of the most professional and thorough we've used and we've used dozens on various jobs and projects around our house since we bought it seven years ago. Over the years we've spent thousands of dollars with them doing everything from snake drains, to cut whole new septic drains in our basement to other minor plumbing repairs. Each job they do quickly, professionally and leave the area cleaner and better than when they arrived. I can't say enough good things about them. I only wish more service companies would be as polite, reliable and good at what they do as these guys. Once again, I remain impressed!

    Answer from pro:

    **Thanks Craig** It was an absolute pleasure reading your review and learning just how happy you have continually been with the service DrainWorks has provided. It is so very rewarding to know that our efforts are continually appreciated and not overlooked. Thank you for the kind words and for your patronage. We certainly do look forward to being the plumbing and drain service providers you will continue to rely on when you need assistance again.

    Reply created 10 Sep 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Jul 2014

    Pipe replacement

    Drainworks did a great job. I have used them before for other plumbing issues. Technicians are through and answer all questions. Great job! Even advised me to call City with issues that they could see on City property.

    Answer from pro:

    **Thanks Kelly** We appreciate your review and thank you for sharing it here with us. It is rewarding to know that you are continually pleased with the service provided by DrainWorks. Thank you for your patronage. We do look forward to being the plumbing and drain service providers you will continue to rely on.

    Reply created 10 Sep 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Jul 2014

    Toilet Flange

    I've been lucky to have been using Drainworks for the last year and with every project the work is flawless. This time again my regular plumber Chris from Drainworks was fantastic working over a completely open floor to replace a sub par flange. I was wondring if Chris could work while balancing on just the joists, but without hesitation he took command of the jobsite. This is the result of experienced trades people, and this is what you get from Drainworks. Thanks again all the wonderful people at Drainworks.

    Answer from pro:

    **Thanks John & Elizabeth** We are very grateful for the review and for your patronage. It is extremely rewarding to know that time and time again you are trusting DrainWorks to provide the flawless service you are looking for. Thank you again for sharing your experience and for choosing DrainWorks as your plumbing and drain service providers.

    Reply created 23 Jul 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Jul 2014

    Inspection of pipes

    Moved to a new residence and wanted to inspect the pipes in advance of renovations. Frank was thorough, punctual, professional, and offered sound advice for how to deal with any issues that arose. This is the second time we've used this company and would recommend them highly.

    Answer from pro:

    **Thanks Nathan** We appreciate your review and thank you for taking the time out of your schedule to share your experience here with others. It is rewarding to know we could be of assistance, and that you were satisfied with the service. Thank you for choosing DrainWorks. We do look forward to hearing from you again should you need further assistance.

    Reply created 23 Jul 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Jul 2014

    Complete sewer pipe replacement and backwater valve install

    Excellent service from start to finish. Armando took the time to explain the work in detail, making sure there was no confusion. Extremely impressed with the workmanship and the focus on keeping the working areas isolated from the rest of the house. 1-time transferable life-time warranty also a huge plus. Will definitely call DrainWorks again for any future projects.

    Answer from pro:

    **Thanks Chris** It was a pleasure reading your review and learning just how happy you were with the service provided. At DrainWorks, we respect our customers and their homes, so communication and quality are always top priority. Thanks again, we certainly look forward to hearing from you should you require any plumbing or drain related assistance again in the future.

    Reply created 23 Jul 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 May 2014

    Back Water Valve Installation

    From the moment I met Armando I knew I was in good hands. He was very patient and expertly answered all of my many questions. On the day of the installation I was very impressed as Armando's crew started by completely tarping the floor from our door to the workarea. Plus they made a tent like enclosure around the workarea to minimize the concrete dust from traveling around the house. The crew did a great job. Very professional and neat. Once finished and cleaned up it was as if no one had been there. The only evidence is the new concrete and opening cover in the floor that houses the back water valve. Armando explained how to maintain the back water valve and gave me a demonstration. Amazing work! Thank you Armando and crew!

    Answer from pro:

    **Thanks Sergio** It was a pleasure to read your review and learn just how satisfied you were with our service, from start to finish. It is rewarding to know that our efforts were noticed and well received by you. Thanks for choosing DrainWorks, we do look forward to being the plumbing and drain service providers you may continue to rely on should you require assistance again in the future.

    Reply created 18 Jun 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 May 2014

    Leaky pipe repair

    One of my plumbing pipes burst. when I gave Drain Works a call they showed up within the hour. Their price was very affordable and they had the tools and know how to repair the problem right on the spot. Thanks again!

    Answer from pro:

    **Thanks Carl** We appreciate your review and thank you for taking the time to share this experience here with others. It is a pleasure to know that we could be of quick assistance to you. We look forward to being the plumbing and drain service providers you will continue to rely on. Thanks for choosing DrainWorks.

    Reply created 18 Jun 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 May 2014

    unplugging a toilet

    Our plumber was on time, courteous, clean, and determined to give us excellent service. We had used Drainworks before for other plumbing problems and we are quite satisfied with their work.

    Answer from pro:

    **Thanks Rose** We are very grateful for the review. Thank you for taking the time to share with us how satisfied you were with the service provided, it is very much appreciated. We do look forward to being the plumbing and drain service providers you will continue to rely on.

    Reply created 23 May 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 May 2014

    water line upgrade

    I've had numerous dealings with Drainworks and with everyone the service gets better. The communication with the office is fantastic, and the calls are handled with great professionalism. You can always be in contact with them and NO CALL SERVICE. And now to their plumbers, THEY ARE THE BEST!!!!! The best parts, the best ideas, and the absolute best workmanship. Don't leave your home in the hands of anyone else, if you want peace of mind choose Drainworks. Thank you so much Chris, Matt, J.P. and William, you are a shining example of the true professionals!!!!!

    Answer from pro:

    **Thanks John & Elizabeth** It was an absolute pleasure reading your review and learning just how satisfied you were, and have always been, with the service provided by the whole DrainWorks team. From start to finish we do make customer service top priority and it is so rewarding to know that our efforts were recognized and appreciate. You truly are valued customers and we thank you for sharing your experience here with others. As always, we look forward to being your plumbing and drain service providers should you require assistance again in the future.

    Reply created 23 May 2014
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