Drain Works Plumbing

Rating: 4.8 out of 5

Drain Works Plumbing reviews (1699)

  • Review from HomeStars user from Toronto
    Rating: 5 out of 5
    Review left on 22 May 2025

    Answer from pro:

    **Thanks** We greatly appreciate your 5 star review and thank you for taking the time to share your rating. It means so much to us to know that your were happy with our services. We look forward to hearing from you should you require plumbing or drain assistance again in the future. Thanks for choosing DrainWorks Plumbing!

    Reply created 28 May 2025
  • Review from HomeStars user from Etobicoke
    Rating: 5 out of 5
    Review left on 15 May 2025
    Install or replace water supply and drainage: Install new plumbing...
    Chris and Josh were very professional. The job was completed quickly and with no surprises. Great job. I highly recommend.

    Answer from pro:

    **Thanks Ryan** We very much appreciate your review and thank you for sharing this positive experience. We’re so glad to hear that Chris and Josh provided efficient, professional service and that everything went smoothly. Your recommendation means a lot to us and it is truly rewarding to have our efforts acknowledged by you with this vote of confidence. We look forward to hearing from you should you require plumbing or drain service again in the future. Thanks for choosing DrainWorks Plumbing!

    Reply created 16 May 2025
  • Review from Roger, Scarborough
    Rating: 5 out of 5
    Review left on 7 May 2025
    Install or repair faucets: Install faucets; 1 faucet
    DrainWorks is an excellent Plumbing Company. J-P arranged for Armando and Josh to install a new faucet we had already purchased for the kitchen. They arrived on time and put on soft booties in the hallway. They were both very polite and professional. They understood exactly what was needed. They advised that two shutoff valves were recommended too. This to avoid shutting off water to the whole house if any kitchen plumbing work was needed at any time in the future. They proceeded and completed the work cleanly and efficiently. Everything was excellent. The price was very acceptable. Before leaving Armando even checked the outside taps plus the plumbing lines in the basement. There was no issue. But it showed us how careful and professional he is. We highly recommend Armando and Josh and J-P. Thank you for completing an excellent Job. All the best for the future.
    (Updated on 9 May 2025)

    Answer from pro:

    **Thanks Roger** We are very grateful for your review and thank you so much for taking the time to share these kind words and detailed feedback! We're thrilled to hear that your experience with J-P, Armando, and Josh was such a positive one. From arriving on time and working cleanly, to going the extra mile with a quick plumbing check — we’re glad their professionalism and care stood out. Your recommendation means a lot to us, and we truly appreciate your support. All the best to you as well, and we’re always here when you need us! Thank you for choosing DrainWorks Plumbing.

    Reply created 13 May 2025
  • Review from Sophia, Brampton
    Rating: 5 out of 5
    Review left on 7 May 2025
    Install or repair faucets: Repair faucets; 2 faucets
    Chris did an incredible job with my bathrooms and saved me from a major bathroom demo, and possible bathroom disaster! He was on time, professional, knowledgeable, and his work was flawless. JP was super helpful in arranging the install, and I have nothing but positive things to say about this entire experience and Drain Works. I would recommend to ANYONE. Thank you for a job well done!

    Answer from pro:

    **Thanks Sophia** It was a pleasure to read your review to learn how happy you were with our service from beginning to end. We thank you so much for taking the time to share this wonderful feedback. We strive to provide quality plumbing service coupled with the best customer service, and it is truly rewarding for us to have our efforts acknowledged by you. We are grateful for your recommendation; we look forward to hearing from you should you need plumbing or drain service again in the future. Thanks for choosing DrainWorks Plumbing!

    Reply created 8 May 2025
  • Review from Merilyn, Scarborough
    Rating: 5 out of 5
    Review left on 30 Apr 2025
    Install or repair faucets: Install faucets, Repair faucets; 2 faucets
    I was very pleased with our experience with Chris from Drain Works. He arrived promptly, identified what needed to be done and went to work. In a very short time we had two new working taps, and a new drain and water shut off. Chris is obviously skilled and a tidy worker as well. There was absolutely no cleanup I needed to do. I would not hesitate to use him again.

    Answer from pro:

    **Thanks Merilyn** We very much appreciate your review and thank you for sharing these kind words! We’re so glad to hear that Chris provided prompt, skilled, and tidy service—just what we aim for at DrainWorks Plumbing. We travel fully equipped to supply and install on the spot! It’s great to know you were happy with the results and that everything was left spotless. We truly appreciate your support and we look forward to hearing from you should you require plumbing or drain service again in the future. Thanks for choosing DrainWorks Plumbing.

    Reply created 7 May 2025
  • Review from HomeStars user from Oakville, Ontario
    Rating: 5 out of 5
    Review left on 24 Apr 2025
    Install or repair faucets: Repair faucets; 1 faucet
    Very nice people to work with, and job well done, prompt and knowledgeable, and reasonably priced. Thanks!!

    Answer from pro:

    **Thanks Greg** We are very grateful for your review and thank you for taking the time to share your feedback. We’re so glad to hear you had a great experience with our team. We strive to provide the best service, so it is rewarding to know you found us prompt, knowledgeable, and reasonably priced. We truly appreciate your support and look forward to hearing from you should you require plumbing or drain service again in the future. Thanks for choosing DrainWorks Plumbing!

    Reply created 24 Apr 2025
  • Review from Evan, Toronto
    Rating: 5 out of 5
    Review left on 23 Apr 2025

    Answer from pro:

    **Thanks, Evan** We appreciate your review and thank you for sharing these kind words about your positive experience. We’re glad to hear that you were happy with the service and that our team’s expertise stood out. Thanks for choosing DrainWorks Plumbing! We look forward to hearing from you should you require plumbing or drain service again in the future.

    Reply created 24 Apr 2025
  • Review from HomeStars user from Toronto
    Rating: 5 out of 5
    Review left on 23 Apr 2025

    Answer from pro:

    **Thanks Daniel** We are very grateful for your review and we thank you for taking the time to share this rating on our service. It means the world to us to have your vote of confidence. We look forward to hearing from you should you need plumbing or drain service again in the future. Thanks for choosing DrainWorks Plumbing!

    Reply created 24 Apr 2025
  • Review from carolynhill, North York
    Rating: 5 out of 5
    Review left on 17 Apr 2025
    Bathroom & Kitchen - Fixtures & Accessories
    Armando & Josh were great. They were here quickly and cleared the drain . They also helped with another job. They were very pleasant and efficient. Thanks so much. Carolyn

    Answer from pro:

    **Thanks Carolyn** We are very grateful for your review and thank you for taking the time to share your experience. We’re so glad that Armando and Josh were able to assist you quickly and efficiently. It’s great to hear they made a positive impression and were able to help with the additional work as well. We appreciate your kind words and support. We look forward to hearing from you should you require plumbing or drain service again in the future.

    Reply created 17 Apr 2025
  • Review from HomeStars user from Toronto
    Rating: 4 out of 5
    Review left on 1 Apr 2025
    Repair toilet or toilet flush: It appears that the tank of the toil...
    The work was completed fine, seems like a fairly standard replacement for the tank refill valve and bathtub faucet. The plumber arrived later than the time window provided. I found the price quite high for these repairs, but given my constraints I proceeded with the job.

    Answer from pro:

    Thank you for your review and for choosing DrainWorks Plumbing. We're glad to hear the work was completed to your satisfaction. We do apologize again for arriving later than expected—we called ahead to confirm the timing still worked and appreciate your understanding as the previous job took longer than anticipated. We aim to provide quality service with transparent, upfront pricing, in line with industry standards, and we truly value your feedback as it helps us continue to improve. If you have any further questions or concerns, please don’t hesitate to reach out.

    Reply created 8 Apr 2025