Drain Works Plumbing reviews (1712)

Review from Chris, North York
Rating: 5 out of 5
Review left on 1 Jul 2025
Install or replace water supply and drainage: Repair faulty plumbin...
I had several contractors attend the house to assess the needed work for an outdoor water line that burst during the winter and provide a quote. Drain Works stood out amongst others due to their thorough communication during scheduling and their detailed written quotation. JP oversaw the scheduling and Armando was the plumber who provided the quote and completed the work. Unlike other companies, their quote detailed all work to be completed and outlined three options. This left no unanswered questions and provided a written commitment of the work. Their pricing was competitive and the work was well done and completed promptly. I would recommend Drain Works and wouldn't hesitate to use them again.
Answer from pro:
**Thanks Chris** It was an absolute pleasure to read your review and learn how DrainWorks Plumbing stood out from the rest to gain your hire and high referral. It is so rewarding to know that you were happy with the service from start to finish. We do strive to be our best and it means so much to us to have our efforts acknowledged by you. We look forward to hearing from you should you require plumbing or drain service again. Thanks for choosing DrainWorks Plumbing.
Reply created 8 Jul 2025
Review from HomeStars user from Etobicoke
Rating: 5 out of 5
Review left on 30 Jun 2025
Unclog drain and sewage pipes: Drain slow or clogged; Sink / basin
J-P sent technician on the site who quickly and efficiently unclog kitchen drain pipe in the basement. From the time I called to arrival it took 2 hours. Great work Drain Works, will let know my friends - if they ever need plumber.
(Updated on 2 Jul 2025)
Answer from pro:
**Thanks Valdan** We are thrilled to have been awarded your 5 star rating for the clearing of your kitchen sink drain blockage. It is pleasing to know you were happy with the service. We really appreciate you taking the time to share this review and are so grateful to have you refer us to your friends. We look forward to hearing from you should you need plumbing or drain service again in the future. Thanks for choosing DrainWorks Plumbing!
Reply created 8 Jul 2025
Review from Mike B, Toronto
Rating: 5 out of 5
Review left on 28 Jun 2025
Install or replace water supply and drainage: Repair faulty plumbin...
Very efficient and good work. Had a leak behind the wall and he found the primary source, a secondary leak and a problem in the drain of the kitchen sink (this has bothered me for a long time). They were able to clear his schedule so he could do all the repairs same day for us. My only complaint was it seemed a little expensive, but maybe a case of you get what you pay for.
Answer from pro:
**Thanks Mike** We are very grateful for your review and we thank you for taking the time to share this positive experience. It is rewarding to know that you were happy with our service and that we could be of assistance and deal with all of the plumbing problems same day for you. We do our best to be transparent with upfront straightforward pricing and we are so glad you choose DrainWorks Plumbing. We do look forward to hearing from you should you require service again in the future.
Reply created 8 Jul 2025
Review from Erika, Etobicoke
Rating: 5 out of 5
Review left on 27 Jun 2025
Install or replace water supply and drainage: Install new plumbing...
Highly recommend! Armando explained what the issues were with our sewer drain and showed me on his camera scope what we were dealing with. He provided no pressure options to consider. His crew were on time every day and took the time to answer all my questions.
(Updated on 1 Jul 2025)
Answer from pro:
**Thanks Erika** We very much appreciate your review and we thank you for taking the time to share these positive details regarding our services that have gained your 5 star rating. Customer service and quality work is top priority at DrainWorks Plumbing, and we are so happy you were satisfied with our services. It is also so fulfilling for us, to have our commitment to these efforts called out by you; thank you again. We look forward to hearing from you should you require plumbing or drain service again in the future. Thanks for choosing DrainWorks Plumbing!
Reply created 8 Jul 2025
Review from Bob, Toronto
Rating: 5 out of 5
Review left on 27 Jun 2025
Install or repair faucets: Install faucets, Purchase faucets; 1 faucet
Answer from pro:
**Thanks Bob** We are thrilled to have this 5 star rating from you regarding our service for your kitchen sink plumbing; thank you for taking the time to share this feedback. It is rewarding to know you were happy with the service and to have garnered you referral. We look forward to hearing from you should you need plumbing or drain service again in the future. Thanks for choosing DrainWorks Plumbing!
Reply created 8 Jul 2025
Review from HomeStars user from Toronto
Rating: 5 out of 5
Review left on 26 Jun 2025
Unclog drain and sewage pipes: Sewage backup into basement bathroom...
Drain Works contacted me shortly after I posted my request and dispatched a plumber within a few hours. Lou was friendly and professional, explained the situation thoroughly, and offered solutions. Great service!
Answer from pro:
**Thanks Mike** We appreciate your review and thank you so much for taking the time to share your positive experience. We strive to provide our best from start to finish, so it is rewarding to have our efforts acknowledged by you, and to learn how happy you were our services. We look forward to hearing from you should you require plumbing or drain service again in the future. Thanks for choosing DrainWorks Plumbing!
Reply created 26 Jun 2025
Review from HomeStars user from Markham
Rating: 5 out of 5
Review left on 25 Jun 2025
Stop leakage
Answer from pro:
**Thanks Tom** We are so happy to have your 5 star rating and we thank you for sharing this positive review on our services. It was our pleasure to assist you and we look forward to hearing from you should you require additional plumbing or drain service in the future. Thanks for choosing DrainWorks Plumbing!
Reply created 26 Jun 2025
Review from Jonathan, Etobicoke
Rating: 5 out of 5
Review left on 20 Jun 2025
Stop leakage
Very prompt and professional. Fixed the leak. Would work with this company again.
Answer from pro:
**Thanks Jonathan** We are thrilled to know that you were happy with the service and we appreciate you taking the time to share your positive experience. It is rewarding to have your vote of confidence in DrainWorks Plumbing. We look forward to hearing from you should you require plumbing or drain service again in the future. Thanks for choosing DrainWorks Plumbing.
Reply created 20 Jun 2025
Review from Tracy, Toronto
Rating: 5 out of 5
Review left on 12 Jun 2025
Install or repair faucets: Install faucets, Also install water line...
Drain Works were amazing to work with. Great communication and job done on time. Chris who was the plumber on the job was fantastic. Everything done in a timely manner and left job site in clean condition. Will always use Drain Works from now on. Highly recommend.
Answer from pro:
**Thanks Tracy** It was a pleasure to read your review to learn how happy you were with out service. We strive to be our best so it is very rewarding to have our efforts acknowledged by you. Thank you for taking the time to share your feed back and for the high recommendation. We look forward to hearing from you if you need plumbing or drain service again in the future. Thanks for choosing DrainWorks Plumbing.
Reply created 18 Jun 2025
Review from HomeStars user from York, Ontario
Rating: 5 out of 5
Review left on 9 Jun 2025
Install or repair faucets: Install faucets; 1 faucet
They came on time, did the job well, and left the place cleaner than it had been before.
Answer from pro:
**Thanks Anna** We are very grateful for these kind words and thank you for taking the time to share this review! We’re glad to hear the installation went smoothly and that our team left your space even cleaner than before. It’s always our goal to provide quality service with care and attention to detail. We appreciate your feedback and hope to help again in the future. Thanks for choosing DrainWorks Plumbing!
Reply created 9 Jun 2025