Drain Works Plumbing reviews (1699)

Review from Erika, Etobicoke
Rating: 5 out of 5
Review left on 27 Jun 2025
Install or replace water supply and drainage: Install new plumbing...
Highly recommend! Armando explained what the issues were with our sewer drain and showed me on his camera scope what we were dealing with. He provided no pressure options to consider. His crew were on time every day and took the time to answer all my questions.
(Updated on 1 Jul 2025)
Answer from pro:
**Thanks Erika** We very much appreciate your review and we thank you for taking the time to share these positive details regarding our services that have gained your 5 star rating. Customer service and quality work is top priority at DrainWorks Plumbing, and we are so happy you were satisfied with our services. It is also so fulfilling for us, to have our commitment to these efforts called out by you; thank you again. We look forward to hearing from you should you require plumbing or drain service again in the future. Thanks for choosing DrainWorks Plumbing!
Reply created 8 Jul 2025
Review from Bob, Toronto
Rating: 5 out of 5
Review left on 27 Jun 2025
Install or repair faucets: Install faucets, Purchase faucets; 1 faucet
Answer from pro:
**Thanks Bob** We are thrilled to have this 5 star rating from you regarding our service for your kitchen sink plumbing; thank you for taking the time to share this feedback. It is rewarding to know you were happy with the service and to have garnered you referral. We look forward to hearing from you should you need plumbing or drain service again in the future. Thanks for choosing DrainWorks Plumbing!
Reply created 8 Jul 2025
Review from HomeStars user from Toronto
Rating: 5 out of 5
Review left on 26 Jun 2025
Unclog drain and sewage pipes: Sewage backup into basement bathroom...
Drain Works contacted me shortly after I posted my request and dispatched a plumber within a few hours. Lou was friendly and professional, explained the situation thoroughly, and offered solutions. Great service!
Answer from pro:
**Thanks Mike** We appreciate your review and thank you so much for taking the time to share your positive experience. We strive to provide our best from start to finish, so it is rewarding to have our efforts acknowledged by you, and to learn how happy you were our services. We look forward to hearing from you should you require plumbing or drain service again in the future. Thanks for choosing DrainWorks Plumbing!
Reply created 26 Jun 2025
Review from HomeStars user from Markham
Rating: 5 out of 5
Review left on 25 Jun 2025
Stop leakage
Answer from pro:
**Thanks Tom** We are so happy to have your 5 star rating and we thank you for sharing this positive review on our services. It was our pleasure to assist you and we look forward to hearing from you should you require additional plumbing or drain service in the future. Thanks for choosing DrainWorks Plumbing!
Reply created 26 Jun 2025
Review from Jonathan, Etobicoke
Rating: 5 out of 5
Review left on 20 Jun 2025
Stop leakage
Very prompt and professional. Fixed the leak. Would work with this company again.
Answer from pro:
**Thanks Jonathan** We are thrilled to know that you were happy with the service and we appreciate you taking the time to share your positive experience. It is rewarding to have your vote of confidence in DrainWorks Plumbing. We look forward to hearing from you should you require plumbing or drain service again in the future. Thanks for choosing DrainWorks Plumbing.
Reply created 20 Jun 2025
Review from Tracy, Toronto
Rating: 5 out of 5
Review left on 12 Jun 2025
Install or repair faucets: Install faucets, Also install water line...
Drain Works were amazing to work with. Great communication and job done on time. Chris who was the plumber on the job was fantastic. Everything done in a timely manner and left job site in clean condition. Will always use Drain Works from now on. Highly recommend.
Answer from pro:
**Thanks Tracy** It was a pleasure to read your review to learn how happy you were with out service. We strive to be our best so it is very rewarding to have our efforts acknowledged by you. Thank you for taking the time to share your feed back and for the high recommendation. We look forward to hearing from you if you need plumbing or drain service again in the future. Thanks for choosing DrainWorks Plumbing.
Reply created 18 Jun 2025
Review from HomeStars user from York, Ontario
Rating: 5 out of 5
Review left on 9 Jun 2025
Install or repair faucets: Install faucets; 1 faucet
They came on time, did the job well, and left the place cleaner than it had been before.
Answer from pro:
**Thanks Anna** We are very grateful for these kind words and thank you for taking the time to share this review! We’re glad to hear the installation went smoothly and that our team left your space even cleaner than before. It’s always our goal to provide quality service with care and attention to detail. We appreciate your feedback and hope to help again in the future. Thanks for choosing DrainWorks Plumbing!
Reply created 9 Jun 2025
Review from Nicholas Costar, Mississauga
Rating: 4 out of 5
Review left on 2 Jun 2025
Install or repair faucets: Install faucets, Purchase faucets; 1 faucet
i didn't receive a call when they were on their way as I was advised, but they showed up on time and did the job for the quoted price. I'm happy with the work, the friendliness of the workers, and the overall job.
Answer from pro:
**Thanks Nicholas** We appreciate your feedback! We’re glad to hear that the arrival time was met, and that the work was completed at the quoted price, and that you were happy with the results and our team’s friendliness. We apologize for the missed call ahead of arrival, as we do aim to keep communication as clear as possible. We hope to have the opportunity to provide you service again should you need it and to follow through on all aspects of our commitment to customer satisfaction. Thank you for choosing DrainWorks Plumbing!
Reply created 2 Jun 2025
Review from HomeStars user from York, Ontario
Rating: 5 out of 5
Review left on 30 May 2025
Stop leakage
Armando and Josh did an excellent job. Armando figured out how to tackle a difficult repair using the least possible invasive method, which saved a substantial amount of money and time. Thank you guys!
Answer from pro:
**Thanks Ed** We are very grateful for your feedback! We’re so pleased to hear that Armando and Josh were able to deliver an effective solution while keeping the repair as minimally invasive as possible. It’s always our goal to save our customers time, money, and hassle whenever we can. We truly appreciate your kind words and thank you for taking the time to share this experience. We look forward to hearing from you should you require plumbing or drain service again in the future. Thanks for choosing DrainWorks Plumbing!
Reply created 2 Jun 2025
Review from spyros , Scarborough
Rating: 5 out of 5
Review left on 23 May 2025
Install or replace water supply and drainage: Install new plumbing...
friendly, fast, efficient, did a real good job at a good price
Answer from pro:
**Thanks Spyros** We are very grateful for your review and thank you for sharing this positive 5 star review. It is rewarding to know that you were happy with our service. We look forward to hearing from you should you require plumbing or drain assistance in the future. Thanks for choosing DrainWorks Plumbing!
Reply created 28 May 2025