Drain Works Plumbing reviews (1712)

Review from Barb, North York
Rating: 5 out of 5
Review left on 24 Sep 2025
Install or repair faucets: Install faucets; 2 faucets
They came the same day I booked the job and completed the work within the hour.
Answer from pro:
**Hi Barb. Thank you so much for sharing your review. It was our pleasure to be able to provide the plumbing service you needed when you needed it. We strive to provide the best plumbing experience from start to finish and we're so happy to have your 5 star acknowledgment of our efforts. We look forward to hearing from you should you require plumbing or drain service again in the future. Thanks for choosing DrainWorks Plumbing!
Reply created 1 Oct 2025
Review from Steph, Brampton
Rating: 5 out of 5
Review left on 24 Sep 2025
Stop leakage: Unknown problem
I woke up to a leak coming through the ceiling in the dining room. They were able to send somebody out in less than 2hrs, quickly addressing the problem and got to work cutting away at the drywall in ceiling. Very professional and informed me that wax flange on toilet was damaged causing the leakage. They were done the job in less than 3 hrs and updated me every step of the way, even gave me suggestion on what plumbing equipment is best moving forward. Very happy with the job.
Answer from pro:
**Thanks Steph** We appreciate your review and thank you for taking the time to share your experience. It is rewarding to know we could address your ceiling leak quickly and effectively to your satisfaction. Thank you for choosing and trusting in DrainWorks Plumbing, it means the world to us. We are here for you should you need plumbing or drain service again in the future.
Reply created 24 Sep 2025
Review from Edward Paradise , Scarborough
Rating: 5 out of 5
Review left on 22 Sep 2025
Repair toilet or toilet flush: Flush not working
Armando and Josh did a fantastic job for us. Being seniors we’ve had bad experiences in past regarding home repairs, couldn’t ask for a more professional, respectful couple of guys. We thank you so much for your assistance. We’ve booked again for another job this week. Thank you.
Answer from pro:
**Thanks Edward** We truly value your feedback and thank you for sharing the details of your plumbing service experience here for all to see. Customer service is the bedrock of DrainWorks Plumbing; we value and respect all our customers and treat their homes as if our own. It is so rewarding to have our efforts acknowledged by you. Thank you for choosing and trusting in DrainWorks Plumbing! We are here should you need any assistance again in the future.
Reply created 24 Sep 2025
Review from HomeStars user from Toronto
Rating: 5 out of 5
Review left on 10 Sep 2025
Install or replace water supply and drainage: Repair faulty plumbin...
DrainWorks did an outstanding job diagnosing and resolving a complicated plumbing issue in our older home. Chris, our plumber, identified the hidden lead vent that was causing problems and replaced the old cast iron with modern ABS piping. He was prompt, professional, and right on time, and made sure everything required to fully fix the problem was done properly. While they weren’t the cheapest option, it’s a true “you get what you pay for” situation — the work was done right and completed on time, which gave us peace of mind. Highly recommend DrainWorks and especially Chris for anyone dealing with tough plumbing issues in an older home!
Answer from pro:
**Thanks** It was a pleasure to read your review to learn how happy you were with the plumbing service provided for this complicated plumbing issue in your older home. We strive to provide the best quality service through our experience and we appreciate your acknowledgement of our efforts. Thank you for the high referral, it means so much to us. We look forward to hearing from you should you require plumbing or drain service again in the future. Thanks for choosing DrainWorks Plumbing!
Reply created 18 Sep 2025
Review from Larissa, Toronto
Rating: 5 out of 5
Review left on 26 Aug 2025
Install, Replace or Repair Sewer Main: Estimate please
Good service, was able to fix the issue. JP was quick to reply and Armando was very communicative and clear.
Answer from pro:
**Thanks Larissa** We value your feedback and thank you for sharing your 5 star rating and positive service experience. We strive to be our best and it is rewarding to have our efforts acknowledged by you. We look forward to hearing from you should you need plumbing or drain assistance again in the future. Thanks for choosing DrainWorks Plumbing!
Reply created 5 Sep 2025
Review from HomeStars user from Brampton
Rating: 5 out of 5
Review left on 14 Aug 2025
Unclog drain and sewage pipes: Drain slow or clogged; Bathroom Sink
I was very impressed from the very start of the interaction s, the efficiency and courteous service of J-P to Lou, with his several years of experience and going above and beyond to fix the plumbing issues and provide excellent service. I would not only recommend but will certainly use Drain Works Plumbing for any future work.
Answer from pro:
**Thanks Heather** We are very grateful for your kind review. Thank you so much for taking the time to share your experience. Customer service is top priority at DrainWorks Plumbing and it is rewarding to have our efforts to go above and beyond acknowledged by you. We look forward to hearing from you if you need plumbing or drain service again in the future. Thank you for choosing and referring DrainWorks Plumbing!
Reply created 19 Aug 2025
Review from Nabil, Toronto
Rating: 5 out of 5
Review left on 14 Aug 2025
Install or replace water supply and drainage: Repair faulty plumbin...
Excellent knowledgable work. In spite of the situation, Armando came up with a solution that worked.
Answer from pro:
**Thanks Nabil** We appreciate your review and thank you for sharing these kind words regarding your positive service experience with DrainWorks Plumbing. It is rewarding for us to have our efforts acknowledged by you and to know that you were satisfied with our work. We look forward to hearing from you should you require plumbing or drain service again in the future. Thanks for choosing DrainWorks Plumbing!
Reply created 19 Aug 2025
Review from Tom, Mississauga
Rating: 5 out of 5
Review left on 11 Aug 2025
Stop leakage
The plumber demonstrated a complete understanding of my job requirements in providing his estimate. While he was not the lowest-price bidder, his professionalism quickly established a comfort level. He arrived on time to do the work and completed it to my complete satisfaction. A further problem showed itself as work finished. This problem was quickly diagnosed, costed and repaired. I will be using Drain Works again!
Answer from pro:
**Thanks Tom** It was a pleasure reading your review. Thank you for trusting in us and for taking the time to share this feedback on your positive experience. Your vote of confidence means so much to us and we look forward to hearing from you should you need plumbing or drain service again in the future. Thank for choosing DrainWorks Plumbing!
Reply created 19 Aug 2025
Review from HomeStars user from York, Ontario
Rating: 5 out of 5
Review left on 9 Aug 2025
Stop leakage: A fense post that I will be removing.
Answer from pro:
**Thanks Kevin** We are so grateful to have received this 5 star rating from you. Thank you for sharing! It is rewarding to know you were happy with our waterproofing services and to know we could be of quick assistance to you. We look forward to hearing from you should you require plumbing or drain service again in the future. Thanks for choosing DrainWorks Plumbing.
Reply created 19 Aug 2025
Review from Kim, Oakville, Ontario
Rating: 5 out of 5
Review left on 9 Jul 2025
Stop leakage
Answer from pro:
**Thanks Kim** We are very grateful for your 5 star rating. So happy you were satisfied with our services to get this review, we appreciate you sharing it. We look forward to hearing from you should you require plumbing or drain service again in the future. Thanks for choosing DrainWorks Plumbing!
Reply created 18 Jul 2025