Kelly's Heating

Rating: 4.9 out of 5

Kelly's Heating reviews (120)

  • Review from Mike Pelletier
    Rating: 5 out of 5
    Review left on 19 Jan 2017

    Honest and Reliable

    My family has been using Kelly's heating since the 1990s and they've always been great. They're fast, responsive, proactive and helpful. I never let anyone use another company, we had so many problems before we found them.

    Answer from pro:

    Thank you for the kind feed back Mike! It has been our pleasure to deal with you and your family over the years.

    Reply created 17 Feb 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Jan 2017

    Oil to Gas Conversion

    Knowing nothing about HVAC, I wasn't exactly sure where to start with converting my home from oil to gas. My partner had used J Kelly's in the past and spoke very highly of their client service and friendly nature. J Kelly's was absolutely fantastic to work with. We had a tight turnaround on the work that needed to be done, and J Kelly's was very accommodating with our timeline. They were professional and worked diligently to get the work done quickly while being very respectful of our home.

    Answer from pro:

    Thank you Sarah. If you have any questions regarding the new system do not hesitate to give us a call.

    Reply created 17 Feb 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Nov 2016

    3 service calls - amazing service!

    I've used J.Kelly's on three separate occasions and each one has been great. They are professional, on-time, honest and have an incredible amount of integrity. They fixed my AC once (solenoid), diagnosed a simple switch issue when my furnace died, and replaced the circuit board on my furnace all within the last 12 months. On the last service call, I asked them to check my humidifier, and they told me it died. Instead of upselling me on a new one with install costs, I purchased one directly from them and Neil even walked ME through the electrical install after calling to see how I did with it. Incredible group of folks that just do great work.

    Answer from pro:

    We really appreciate the kind feedback Jeremy. If any other matters pop up we are just a phone call/email away. My best, Neil Kelly

    Reply created 17 Feb 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Nov 2016

    New Boiler

    We were very happy with the service and support we received from Joseph and Neil Kelly, they helped us find the right product for us and happily answered all of our questions. The installation went very well, the crew was on time, very thorough and very clean and tidy. We highly recommend J. Kelly's Heating

    Answer from pro:

    Thank you for the kind review. It was our pleasure to work for you family. If any questions arise regarding the new system do not hesitate to contact me at any point. Regards, Neil Kelly

    Reply created 17 Feb 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Oct 2016

    Pressure Test

    Scott arrived promptly and did a full pressure test of my gas lines, all with a smile and a passion for what he does. Another company told me it would take 3 hours and Scott did it in less than 1/2 the time. He also noticed the furnace exhaust pipes outside were not properly installed and he proactively fixed them. Proficiency and passion coupled with honesty - can't ask for more.

    Answer from pro:

    Maria, I am glad to hear you were happy with our service. Scott is a very hard worker and he too appreciates your feedback. If any other heating, air conditioning or gas line issues arise please do not hesitate to contact us. Thank you for taking the time to write a review. My best, Neil Kelly

    Reply created 17 Feb 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Sep 2016

    Excellent Company

    I have met both Neil and his father. I recently a gas line installed for a new stove. They did a neat, professional job. Vas went beyond the call of duty to help me with my new stove. Neil is always available to answer any questions. He thoroughly explains everything. I recommend them.

    Answer from pro:

    Thank you for the review Lynn. We appreciate your business.

    Reply created 6 Jun 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 May 2016

    New Furnace

    What an incredible experience beginning to end. The exceptional customer service, impeccable workmanship and incredible results make J. Kelly's a trusted company I would recommend to everyone. Thank you so much

    Answer from pro:

    Thank you Maia! You were a pleasure to work for. We really appreciate you taking the time to write a review. My best, Neil Kelly

    Reply created 17 Feb 2017
  • Review from HomeOwner
    Rating: 3 out of 5
    Review left on 15 Oct 2015

    Furnace Not Working

    Company came highly recommended. We are not cost sensitive. Attended our house and said all we needed was a new "flint". Did not have the part. Ordered it but did not arrive on time. Once arrived came to install it. Then did significant other work without confirming instructions, and installed significant other parts, and asked for approx. $1000 when no quote had been provided. Not the way to do business at all. Felt like a typical rip-off. But - company owner intervened and resolved the matter for us. It may just have been an honest misunderstanding. They did good work - just make sure to get a quote in writing up front.

    Answer from pro:

    Thank you for the feedback. Kelly's Heating https://www.kellysheating.ca/ 416-483-8077

    Reply created 24 Jul 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Dec 2014

    Replace boiler

    The boiler was serviced on Dec 23rd in the morning and deemed hazardous due to high levels of leakage of carbon monoxide. Regardless of this very bad timing Kelly's Heating was able to secure a new boiler and an entire team in install it on Dec 24 . Arriving at 7 am and leaving just after 2pm all was completed perfectly in a friendly professional manner. Excellent service. Thank you for getting me heat for Christmas Eve.

    Answer from pro:

    Thank you for the review Christine! Tight timelines is not an issue. I am glad we were able to get the new system up and running for Christmas Eve. If there is anything else you need from us please do not hesitate to call or email at any time. Regards, Neil Kelly

    Reply created 17 Feb 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Dec 2014

    Boiler replacement

    Our boiler died in early March of 2014 during the especially LONG and COLD winter. J Kelly had a great price, got to us very quickly, and got us heat the same day that they started working. A huge relief with a newborn in the house. These guys are great. I would not hesitate to call them again, now that I have hired them and experienced their great work and service. I even met Joe Kelly himself.

    Answer from pro:

    Thank you for the kind review Blake! "Word of mouth" is very important in our industry. We really appreciate you taking the time to write about your experience. I am glad we were able to help. My best, Neil Kelly

    Reply created 17 Feb 2017
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