Mr. Rooter Plumbing of GTA

Rating: 4.7 out of 5

Mr. Rooter Plumbing of GTA reviews (1923)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Dec 2014

    Plumbing

    George was very helpful and tried to explain the problem so that I could understand. He solved my problem and the left the work area clean. He was very friendly and professional. He arrived at my home very quickly - within 2 hours!

    Answer from pro:

    Hello Ardith and thank you for sharing your positive review with Mr Rooter and our technician George! We are continuously striving to maximize customer loyalty and this friendly, professional service that George displayed allows us to do that! Thank you for choosing Mr Rooter and have a great day!

    Reply created 30 Dec 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Dec 2014

    Dishwasher Installation

    Our dishwasher broke 3 days before Christmas. We scrambled to purchase a new one and then called Mr. Rooter to have it installed. They managed to schedule us in for the next day. Brian MacDonald arrived on time and was extremely polite and conscientious. He explained everything clearly and took the time to ensure that the dishwasher was working properly. Having used Mr. Rooter a few times in the past, I can say with confidence that the job will always be done right. And to make matters better, I was surprised at the end of the installation to find out that the service was on them as part of a holiday promotion!

    Answer from pro:

    Hello Ashleigh and thank you for sharing your positive experience with Mr Rooter and our technician Brian M.! We put our best effort to arrive in a timely fashion and respect the property! We are happy that you were part of our Holiday Cheer and received a complimentary service on Mr Rooter! Thank you for choosing Mr Rooter and have a great day!

    Reply created 29 Dec 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Dec 2014

    PLUMBING

    George was very polite, courteous and professional. He explained and showed us exactly where the problem was and he took the time to answer all my questions. He is very pleasant and I am glad he was sent to our house to fix our plumbing issue.

    Answer from pro:

    Hello Mitula and thank you for sharing your positive experience with Mr Rooter and our technician George! Its very pleasing to hear that George displayed our "above and beyond" customer service to you! Thank you for choosing Mr Rooter and have a great day!

    Reply created 23 Dec 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Dec 2014

    PLUMBING

    Technician Waqas, was very polite and respectful. He did an excellent job of clearing the drain and giving preventative information with care of the drain and pipe lines. Job well done!

    Answer from pro:

    Hello Sherry and thank you for sharing your positive experience with Mr Rooter and our technician Waqas! We are very pleased to hear that the job was done in a timely manner, and you were given the best service that you deserve! Thank you for choosing Mr Rooter and have a great day!

    Reply created 23 Dec 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Dec 2014

    Plugged kitchen sink

    My plugged kitchen sink is definitely not typical. The pipes' curves require an experienced plumber is persevere and accept the challenge. Brian MacDonald did just that. Thank you Brian for a task well done!!

    Answer from pro:

    Hello Esther and thank you for sharing your positive experience with Mr Rooter and our technician Brian M. We take great pride in responding in a timely fashion and appreciate the customer's needs in every situation. We are glad to hear that Brian was able to attend to the job at hand! Thank you for choosing Mr Rooter and have a great day!

    Reply created 22 Dec 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Dec 2014

    Dishwasher, Laundry and Powder room toilet

    Ziggy Koska was excellent! I couldn't have been sent anyone better! He knew exactly what the problems were and fixed everything all in the same night! He was very professional! From my first phone call to the company - I was given the best treatment EVER! The young lady that confirmed my appointment was my first indication as to how I was going to be treated! I will never hesitate to, not only use them again, but to also refer them to everyone I know. THANK YOU MR ROOTER! A weight has been lifted from my shoulders.

    Answer from pro:

    Hello Lucy and thank you for sharing your positive experience with Mr Rooter and our technician Ziggy! We are glad to hear that you received the "above the line" service that you deserve! Proud to have lifted the weight from your shoulders! Thank you for choosing Mr Rooter and great day!

    Reply created 19 Dec 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Dec 2014

    Dishwasher installation

    We didn't have the proper tools to do our dishwasher installation, so we needed someone to install it for us. Brian was quick, courteous, and knowledgeable about the process. Thanks for your help!

    Answer from pro:

    Hello Stephanie and thank you for sharing your positive experience with Mr Rooter and our technician Brian M. Mr Rooter takes great pride in understanding our customer's needs in every situation and keeping them informed along the way! Thank you for choosing Mr Rooter and have a great day!

    Reply created 15 Dec 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Dec 2014

    leak In ceiling

    I had a leak in my ceiling and I was worried that it would be a big problem, however a good man from Mr. Rooter named brian came and reassured me he would do the best to save me as much as possible. He did just that and fixed the problem it didn't cost me as much as I thought. They cleaned up the area they worked in nice and most important thing is my wife is happy

    Answer from pro:

    Hello Andrew and thank you for sharing your positive experience with Mr Rooter and our technician Brian M! We are glad to hear that you received the "above and beyond" service that you deserve! We fully respect our customer's property by cleaning up the area afterwards, and a happy wife is a happy life!! Thank you for choosing Mr Rooter and have a great day!

    Reply created 15 Dec 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Dec 2014

    Plumbing

    I had an issue with my toilet tank as well as my shut off valve. I called Mr rooter and the technician Brian P. came out to my house. He provided excellent service. Thank you Mr Rooter and Brian!

    Answer from pro:

    Hello Joanne and thank you for sharing your review with Mr Rooter and our technician Brian P. We are striving to maximize our customer loyalty and excellent service is the start to achieve that! Thank you for choosing Mr Rooter and have a great day!

    Reply created 15 Dec 2014
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Dec 2014

    PLUMBING

    My shower faucet handle was broken and so I called Mr Rooter to fix it for me. George was the technician that came to help and he did perfect work! Thank you George!

    Answer from pro:

    Hello Irina and thank you for sharing your positive experience with Mr Rooter and our technician George. Mr Rooter takes great pride in "getting it right the first time"! Thank you for choosing Mr Rooter and have a great day!

    Reply created 10 Dec 2014
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