New Canadian Drain & Plumbing Ltd

Rating: 4.7 out of 5

New Canadian Drain & Plumbing Ltd reviews (1295)

  • Review from Anthony
    Rating: 5 out of 5
    Review left on 14 Nov 2017

    Highly recommend

    I️ called for service at 2:30pm and was surprised to see the technician arrive before 3:00pm. There was a free estimate for the job and the diagnosis was quick. The technician was able to work with us to obtain a more affordable price for the job. He was finished by 4:00pm! We are very pleased with the quick and amazing quality of the work and will use them next time our kids put straws down the drain or any plumbing need.

    Answer from pro:

    Hi Anthony, we are proud to be of service to you and would like to thank you for your business. Please feel free to recommend our services to your family and friends!!!

    Reply created 15 Nov 2017
  • Review from Susan Stortini
    Rating: 5 out of 5
    Review left on 13 Nov 2017

    flooded basement... bleeder valve blew in frost

    I cannot express how grateful I am. I panicked when I came home to a flooded basement, and water gushing all over the place. I shut off the main H2O valve and called New Canadian Plumbing (name was given to me by my son) They arrived asap, and all was remedied in no time. The plumber was kind, capable and super compassionate and helped me asap. No a big problem (bleeder valve blew in the frost) just a cleanup. I will and would recommend this company anytime. Thank you

    Answer from pro:

    Hi Susan, it was a pleasure to read your wonderful feedback on our services and we look forward to working with you again should the need arise.

    Reply created 15 Nov 2017
  • Review from Customer of New Canadian Drain & Plumbing Ltd
    Rating: 5 out of 5
    Review left on 6 Nov 2017

    Clean, detailed and courteous but not cheap

    I needed to snake the drain of my kitchen sink. Raymond was very professional and courteous. Explained what he was doing and cleaned after himself. Not cheap for a 35 minutes job but happy with the results

    Answer from pro:

    Thank you kindly for sharing your feedback with fellow homeowners and we look forward to your continuing business. Until next time, take care.

    Reply created 7 Nov 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Oct 2017

    leaking tap

    the basement cold water laundry tap was leaking, Mike did the job in a reasonable amount of time , cleaned up all his debris, explained clearly what he had done. He was polite and knowledgeable about his trade. I am satisfied with the workmanship and the worker

    Answer from pro:

    Hi Carl, thank you for your feedback on our services. We are very pleased to know that you are satisfied with our efficient workmanship and customer service. please keep in mind that we are here to assist you with any future plumbing needs and we would appreciate any and all referrals that you make on our behalf. Once again, thank you for choosing New Canadian Drain & Plumbing and we look forward to your continuing business. Until next time, take care.

    Reply created 31 Oct 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Oct 2017

    Great job!

    Mike did an amazing job in fixing two of our tap problems. One turned into a much bigger job which required removing tiles and cutting pipes. He was also most helpful in telling us what and where to buy replacements.

    Answer from pro:

    Hi Elaine, thank you for your wonderful feedback on our services and we look forward to working with you again in the future. Until next time, take care.

    Reply created 30 Oct 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Oct 2017

    Bathroom repairs

    I called with an emergency and got service scheduled for that morning. Raymond came on time. He was polite & professional. He did a great job. Many thanks to New Canadian Plumbin.

    Answer from pro:

    Hi Susan, thank you for your wonderful feedback on our services and we look forward to working with you again in the near future. Until next time, take care.

    Reply created 25 Oct 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Oct 2017

    Quick, clean, friendly service

    Had a line to my bathroom sink burst at about 2:30 this afternoon. Raymond was in and out in less than an hour, having replaced the faucet. As an added bonus, he was really good with my dog, who can be a really unfriendly towards people working at the house. Will definitely recommend and use again!

    Answer from pro:

    Hi Patrick, thank you for your feedback on our services. We are very pleased to know that you are satisfied with our quick response times and efficient customer service. Please keep in mind that we are here to assist you with any future plumbing needs that may arise and we would appreciate any and all referrals that you make on our behalf. Once again, thank you for choosing New Canadian Drain & Plumbing as your service provider and we look forward to your continuing business. Until next time, take care.

    Reply created 25 Oct 2017
  • Review from Evan Todd
    Rating: 5 out of 5
    Review left on 3 Oct 2017

    Lead service replacement

    Called on a Thursday seeking a quote to replace my portion of the lead pipe water service. They sent Shendon the same day to have a look. Nice guy, honest. Called him the next day (Friday) to book the job. His team showed up early Monday morning to get started and finished the same day. It was a lot of work. The team was professional, courteous, respectful, and took all appropriate measures to contain the mess and clean-up after the fact. I would not hesitate to recommend New Canadian Drain and Plumbing to anyone. Great job guys. Thanks! You exceeded my expectations.

    Answer from pro:

    Hi Evan, thank you for your wonderful feedback on our services. We appreciate your positive comments and we are very pleased to know that you are satisfied with our efficient workmanship and customer service. Please keep in mind that we are here to assist you with any future plumbing work or inquiry that may arise and we would like to thank you in advance for any and all referrals that you make on our behalf. Once again, thank you for choosing New Canadian Drain & Plumbing and we look forward to your continuing business. Until next time Evan, take care.

    Reply created 4 Oct 2017
  • Review from Alison
    Rating: 5 out of 5
    Review left on 29 Sep 2017

    Toilet mounted bidet

    The packaging said I could install it myself in 10 minutes. They didn't know how hard it is to work in the tiny spaces in old, small, East End Toronto houses. I couldn't get the nuts screwed down and called New Canadian. Within an hour, Raymond arrived and mounted the appliance, stopped the seepage, and told me that it wasn't my fault. He said he'd had a difficult time using his pliers in the small area. Nice. So everything works, and I should have called a plumber before I made a total mess of the bathroom.

    Answer from pro:

    Hi Allison, thank you for your great feedback and we look forward to working with you again in the near future. Until next time, take care.

    Reply created 2 Oct 2017
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Sep 2017

    REPLACED SECTION PIPES UNDER CEMENT FLOOR IN FURNACE ROOM

    The team led by Raymond did a great job by replacing w/ ABS pipe& fittings sections of 1 1/2 copper drain thus breaking through the cement floor. I was so apprehended because of the mess it could create but they finished the job w/ great skills that these kids are highly commendable. To Raymond, Mehsan,George & Ehman----GOOD JOB,GUYS.

    Answer from pro:

    Hi laushway68, thank you for sharing such a detailed account of your positive experience with fellow homeowners. We greatly appreciate your feedback and it was a pleasure working with you as well. Thank you for choosing New Canadian Drain & Plumbing as your service provider and we look forward to working with you again in the near future. Until next time, take care.

    Reply created 26 Sep 2017
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