New Canadian Drain & Plumbing Ltd

Rating: 4.7 out of 5

New Canadian Drain & Plumbing Ltd reviews (1295)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 May 2015

    rescued pet from water drain

    After my pet fell down an outside water drain, I frantically called plumming companies to help rescue my furball. Many companies were to busy, many didn't return my phone call and some just flat out refused to help save my pet Well these guys came - Thank you so much!!

    Answer from pro:

    Hi Julia, thank you so much for taking the time to share your experience with fellow homeowners. We greatly appreciate your feedback on our services. Here at New Canadian Drain & Plumbing, we constantly aim to go above and beyond to address our customer's plumbing needs even if it involves rescuing a family pet from the drainage system. Please keep in mind that we are here to assist you with any future work or inquiry that may arise and we would like to thank you in advance for any referrals that you make on our behalf. Once again, thank you for choosing New Canadian Drain & Plumbing as your service provider and we look forward to your continuing business. Until next time Julia, take care.

    Reply created 19 May 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Apr 2015

    water line replacement plus backflow valve

    Malik and team did a great job replacing our lead waterline from the street to our house, plus installing a backflow valve. They were fast, clean and pleasant. Really recommend these guys

    Answer from pro:

    Hi Angela, Thank you for taking the time to share your thoughts and feedback with fellow homeowners. We are very pleased to know that you were satisfied with our efficient workmanship and customer service. Please keep in mind that we are here to assist you with any future work or inquiry that may arise and we would also greatly appreciate any referrals you make on our behalf. Once again, thank you for choosing New Canadian Drain & Plumbing as your #1 service provider and we look forward to your continuing business. Until next time Angela, take care.

    Reply created 21 Apr 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Apr 2015

    Main drain cleaning

    My basement was leaking water every time somebody used the shower. I called a few different companies and New Canadian was the cheapest. I originally spoke to Anna who was very polite and put me in touch with her manager, who's name I don't remember. He explained everything to me, what options I could consider and how much I would be paying. There flat rates made me very comfortable. The gentleman on the phone told me it would be $190+HST to have a plumber show up and clear the basement drains with an industrial size snake. Other companies I called offered the same service for $265 for the first hour and $175 for every hour after that. Mark arrived on time and was very informative, he told me exactly what he would be doing and explained every step as he was doing it. In the end he cleared out two grocery bags full of makeup remover wipes, paper towel and q-tips. ALL FOR ONLY $214.70!! I think that is a great price considering they show up in a truck at anytime, spend a few hours, use expensive equipment and get the job done neatly and in a professional manner. Like anyone else I was worried about paying hundreds or even thousands and getting ripped off. But New Canadian was very trustworthy and I know I will be calling them again. Hopefully this time they'll give me one of those cool t-shirts ;) haha Thanks NCDP!

    Answer from pro:

    Hi Nick, first and foremost, we would like to thank you for taking the time to share your thoughts and experience with fellow homeowners. We greatly appreciate your positive feedback and we are very proud to know that you are satisfied with our efficient workmanship, affordable rates and great customer service. Please keep in mind that we are here to assist you with any future work or inquiry that may arise. Once again, thank you for choosing Nwe Canadian Drain & Plumbing and we look forward to your continuing business. Until next time Nick, take care.

    Reply created 13 Apr 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Mar 2015

    Plumbing

    We had a burst water pipe and needed emergency service. New Canadian had a plumber here within two hours and we had our water back on a half an hour later. Prompt, professional, courteous service, very pleased.

    Answer from pro:

    Hi James, Thank you for taking the time out of your busy schedule to share your thoughts and experience with fellow homeowners. We appreciate your kind feedback. Please keep in mind that we are here to assist you with any future work or inquiry that may arise. Once again, thank you for choosing New Canadian Drain & Plumbing and we look forward to your continuing business. Until next time James, take care.

    Reply created 4 Mar 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Mar 2015

    New sewer drain

    The company repaired my collapsed drain quickly and professionally. Their work was thorough and neat despite the worst possible weather conditions and complications. Many thanks to Isaac, Igor and the rest of the team.

    Answer from pro:

    Hi A Davis, thank you for taking the time to share your thoughts and experience with fellow homeowners. We greatly appreciate your positive feedback and we are very pleased to know that you are satisfied with our efficient workmanship, dedication and customer service. Please keep in mind that we are here to assist you with any future work or inquiry that may arise. Once again, thank you for choosing New Canadian Drain & Plumbing as your service provider and we look forward to your continuing business. Until next time, take care.

    Reply created 3 Mar 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Feb 2015

    Main Drain Backup

    We just had our main drain backup fixed. A backwater valve and city line was repaired. We were offered very clear and honest analysis/work by Isaac. He was definitely most helpful, considerate and precise. We'd would also like to thank Lino, Mike, Victor, Backram, etc. for their professional work. Great team effort. Through the years, we have had experiences with a number of contractors and tradespeople. These guys ARE the best we have experienced. When management assists at the job site, it only shows their commitment to excellence. Their quality control was clearly demonstrated. Well done!

    Answer from pro:

    Hi Ed, What a pleasure reading your review! Our team would like to thank you for taking the time to share your experience on our services. We appreciate your wonderful feedback. New Canadian Drain & Plumbing continue to strive to deliver exceptional workmanship and customer service and when we receive feedback such as yours, it makes our job very rewarding and worthwhile. Please keep in mind that we are here to assist you with any future work or inquiry that may arise. Once again, thank you for choosing New Canadian Drain & Plumbing and we look forward to your continuing business and any referrals that you make on our behalf. Until next time Ed, take care.

    Reply created 10 Feb 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Feb 2015

    plumbing, drain problems

    Nobody seemed to know a plumber in the area, until I asked Brent Crawford (thanks, Brent!) and he recommended New Canadian Drain & Plumbing. On a Saturday morning they were friendly on the phone, Mark came within an hour. He was very professional and knowledgable. He took a look to assess the problem (clogged drain in the basement), had all the necessary tools (snake with a camera) and was able to fix the problem in a fairly short time (push the clog out). He was also very nice and friendly. An altogether positive experience. Thank you!

    Answer from pro:

    Hi Uli, First and foremost, we would like to give a big thank you to Brent Crawford for the referral. As well, we would like to thank you for taking the time to share your thoughts and experience with fellow homeowners. We appreciate your great feedback and are very pleased to know that you are satisfied with our efficient workmanship, professionalism and customer service. Please keep in mind that we are here to assist you with any future work or inquiry that may arise and we would like to thank you in advance for any referrals that you make on our behalf. Once again, thank you for choosing New Canadian Drain & Plumbing and we look forward to working with you again. Until next time Uli, take care.

    Reply created 8 Feb 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Feb 2015

    Fix clogged drain

    Isaac ran the job for New Canadian Drain. He was professional, prompt, clear in his explanations. He put a camera through the drain free of charge and found the clog no where near where I though it was. He had to go through the neighbour's sidewalk, after a major snowstorm, in -15 degree temperatures. It was finished in a day and a half, worksite clean. And Isaac kept to his word, returning two days later to replace y toilet fill mechanism, free of charge. Little things like this ale a huge difference. I've been ripped off before by drain companies; I don't this time. If you war to feel like your work will be done properly, and that your contractor cares about his work and customers, it costs more, but it is the way to go, especially with drains. Price above is after tax.

    Answer from pro:

    Hi Paul, Isaac and our team would like to give a big Thank you for sharing your detailed experience with fellow homeowners. We highly appreciate your positive feedback and we are very pleased to know that you are satisfied with our efficient workmanship, Honesty and Customer service. Please keep in mind that we are here to assist you with any future work or inquiry that might arise and we would like to thank you in advance for any referrals you make on our behalf. Once again, thank you for choosing New Canadian Drain & Plumbing as your service provider and we look forward to your continuing business. Until next time Paul, take care.

    Reply created 8 Feb 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Jan 2015

    drain problem

    Isaac fro New Canadian Drain was very professional he resolved the issue with the drain at my house he explained what the issue was how it was resolved very satisfied with his service and would high recommend him

    Answer from pro:

    Hi Tom, Thank you for taking the time to share your thoughts and experience with fellow homeowners. We appreciate your positive feedback and are pleased to know that you were satisfied with our efficient workmanship and professionalism. Please keep in mind that we are here to assist you with any future work or inquiry that may arise and we would like to thank you in advance for any referrals that you make on our behalf. Once again, thank you for choosing New Canadian Drain & Plumbing as your service provider and we look forward to your continuing business. Until next time Tom, take care.

    Reply created 16 Jan 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Jan 2015

    Drain repair, pipe repair and backwater valve

    These guys were great very professional and efficient. Specifically impressed with Isaac who not only delivered a great project with his teams but went the extra mile to ensure I was happy as a client. Fixing floor with glue he brought me and walking me through every detail of the project. Great service, solid employee for this company.

    Answer from pro:

    Hi Ryan, on behalf of the entire team at New Canadian Drain & Plumbing, we would like to thank you for taking the time to share your thoughts and experience with fellow homeowners. We highly appreciate your positive feedback and we are very proud to know that you were satisfied with our efficient workmanship, high level of professionalism and customer service. Please keep in mind that we are here to assist you with any future work or inquiry that may arise. Once again, thank you for choosing New Canadian Drain & Plumbing as your #1 service provider and we look forward to your continuing business. Until next time Ryan, take care.

    Reply created 13 Jan 2015
Get in touch