New Canadian Drain & Plumbing Ltd

Rating: 4.7 out of 5

New Canadian Drain & Plumbing Ltd reviews (1295)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Dec 2013

    Plumbing - Burst Pipes After Ice Storm

    Thank you for sending us plumbing technician Lawrence W. He gave us the best professional service. He was always punctual, helped us with our burst pipes and managed the situation well. We'll definitely recommend you to friends. Thank you!

    Answer from pro:

    HI MD Pratt, We would like to thank you for taking the time to share your thoughts and experience with fellow homeowners. We appreciate your positive feedback and we are very proud to know that you are satisfied with our efficient workmanship and customer service. Please keep in mind that we are here to assist you with any future work or inquiry that may arise and we would like to thank you in advance for any referrals that you make on our behalf. Once again, thank you for choosing New Canadian Drain & Plumbing as your service provider and we look forward to working with you again in the New Year. Until next time, take care and Happy New Year.

    Reply created 31 Dec 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Dec 2013

    plugged outdoor waste drain and new back flow preventer

    Have been trying to find a replacement for my plumber that retired. Tried 3 others before using New Canadian. Was very pleased with the service which was prompt, minimal mess and very good about explaining the problem. They are definitely my new plumbers.

    Answer from pro:

    Hi Mrs. Moles, we would like to firstly thank you for taking the time to share your positive thoughts and experience with fellow homeowners. We greatly appreciate your kind feedback and we are very pleased to know that you are satisfied with our efficient workmanship and customer service. Please keep in mind that we are here to assist you with any future work or inquiry that may arise. Once again, thank you for choosing New Canadian Drain & Plumbing as your #1 service provider and we look forward to working with you in the New Year. Until next time Mrs. Moles, take care and Happy Holidays!

    Reply created 23 Dec 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Dec 2013

    new drain and clean out

    Great Service and kept the work area very clean, were very knowledgeable . Were very good with followup and communication. They do not cut any corners and explained the building codes very well. Would definitely recommend their services.

    Answer from pro:

    Hi Paul, We would like to thank you for taking the time out of your busy schedule to share your thoughts and experience with fellow homeowners. We greatly appreciate your kind feedback and we are very pleased to hear that you are satisfied with our honest and efficient workmanship and customer service. Please keep in mind that we are here to assist you with any future work or inquiry that you might have. Once again, thank you for choosing New Canadian Drain & Plumbing as your service provider and we look forward to working with you again in the New Year. Until next time Paul, take care.

    Reply created 19 Dec 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Dec 2013

    Back Water Valve

    I hired New Canadian Drain and Plumbing to install a back water valve for me. They showed up on time and went straight to work. The team worked hard from morning to evening and answered any questions that I had. They took care of obtaining a City permit and booking an inspection for me and the price was more than reasonable for the amount of work that they put in. I would highly recommend this company to anyone who is looking for a reputable plumbing company that they can rely on. Great job guys.

    Answer from pro:

    Hi Adam, we would like to thank you first and foremost for taking the time to share your thoughts and experience with others. We appreciate your kind feedback and are very pleased to know that you are satisfied with our efficient workmanship and competitive rates. Please keep in mind that we are here to assist you with any future work or inquiry that you might have. Once again, thank you for choosing New Canadian Drain & Plumbing as your #1 service provider and we look forward to your continuing business in the New Year. Until next time Adam, take care.

    Reply created 19 Dec 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Dec 2013

    plugged drains

    Messages: I had to write to tell you how pleased I am with the excellent service I was given last Friday. After a call the night before I was told the next morning the repair man would come by 8 am. He did. Sheldon- what a competent friendly gentleman – diagnosed problem and called in two very competent men to do the repair. (tree roots – dig up basement floor etc.) All was finished by early afternoon. The were impeccable with their clean up! I wish to commend your company and particularly Sheldon. While he was here my phone lines went down. Unbenounced to me he contacted Bell and had them repair asap! (I was told by Bell it would be at least 24 hrs). He was such a gentleman and I wish him well. After completion and payment I noted there was a senior's discount. Contacted them and they are sending a rebate of discount.

    Answer from pro:

    Hi Patricia, first and foremost, we would like to thank you for taking the time to share your experience with fellow homeowners. We highly appreciate your positive feedback and we are very pleased to know that you are satisfied with our efficient workmanship and customer service. Our team here at New Canadian Drain & Plumbing continiously strive for customer satisfaction and it is always rewarding when we hear feedback from our valuable customers such as yours, Please keep in mind that we are here to assist you with any future work or inquiry that may arise. Once again, thank you for choosing New Canadian Drain & Plumbing as your service provider and we look forward to working with you again. Until next time Patricia, take care.

    Reply created 18 Dec 2013
  • Review from HomeOwner
    Rating: 1 out of 5
    Review left on 16 Dec 2013

    Toliet replacement

    I had this company replace a kitchen sink and they did a good job. But on a toilet replacement, the young fellow called me to the bathroom several times with issues, he also broke the flange and mentioned that I would need to cut from the basement ceiling to fix. The toilet started to leak after 5 months, got another plumber to fix the toilet properly.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Dec 2013

    Sewer hook-up

    I knew this company through my old friend. The work was very much well-managed, quick and clean. I'm sure to contact you for the next time, too. Thank you so much!

    Answer from pro:

    Hi Yuko, we would like to extend our utmost thanks and appreciation to you for taking the time out of your busy schedule to share your experience and positive feedback with fellow homeowners. We are very pleased to know that you are satisfied with our services from beginning to end. Please do not hesitate to contact us if any future work or inquiry may arise. Once again, thank you for choosing New Canadian Drain & Plumbing as your #1 service provider and we look forward to working with you again. Until next time Yuko, take care.

    Reply created 9 Dec 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Nov 2013

    sewer back up drain

    The service was very timely as our basement was in a disarray after a sewage back-up. The work was completing quickly and neatly, with great care for the integrity of our landscaping.

    Answer from pro:

    Hi Tree, we would like to thank you for taking the time out of your busy schedule to share your thoughts and experience with fellow homeowners. We greatly appreciate your feedback and are very pleased to know that you are satisfied with our efficient workmanship and customer service. Please keep in mind that we are here to assist you with any future work or inquiry that may arise. Once again, thank you for choosing New Canadian Drain & Plumbing and we will appreciate any referrals that you make on our behalf. Until next time tree, take care.

    Reply created 29 Nov 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Nov 2013

    SEWER

    MALIK IS THE BEST HE CAME TO MY HOUSE AND SOLVED ALL MY PLUMBING PROBLEMS. THIS COMPANY IS SO PLEASANT TO DEAL WITH, THEY ARE HONEST AND VERY HARD WORKING AND THEY KNOW THERE PLUMBING. I HAD 4 DIFFERENT COMPANYS IN AND THEY COULD NOT SOLVE MY PROBLEMS AND THEY CHARGED ME AND MY GRANDMA ALOT OF MONEY WHICH I WILL NEVER FORGIVE. BUT NEW CANADIAN DRAIN CAME IN AND WERE DONE THE JOB IN ONE DAY AND CHARGED ME A FRACTION OF WHAT THE OTHER COMPANYS TRIED TO CHARGE. I WOULD LIKE TO THANK MALIK FOR EVERYTHING HE AND HIS GUYS DID, IF YOU EVER NEED A GOOD PLUMBER CALL NEW CANADIAN DRAIN AND PLUMBING AND THEN ASK FOR THE PLUMBING DOCTOR( MALIK) THANKS AGAIN AND GOD BLESS

    Answer from pro:

    Hi Big Mike, Thank you for taking the time to share your thoughts and positive experience with fellow homeowners. We appreciate your feedback and are very pleased to know that you are satisfied with our workmanship and competitive rates. Please keep in mind that we are here to assist you with any future work or inquiry that may arise and we would like to thank you in advance for any referrals that you make. Once again, thank you for choosing New Canadian Drain & Plumbing as your service provider and we look forward to your continuing business. Until next time Big Mike, take care.

    Reply created 18 Nov 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Nov 2013

    Kitchen Sink Trap and Drain

    Steven has just finished his work and left, and I felt compelled to write this review given how excellent and professional his service was. I called on a Saturday morning after my kitchen sink trap gave way and had a big hole with lots of leaking on Friday evening. Steven replied promptly and offered to come and fix it immediately --on a Saturday, for an extremely reasonable price. While the final cost was a bit more than initially estimated, Steven consulted with me and actually showed me the actual damage on all the pieces he recommended that I change. Not only was Steven clean and tidy while working (he even took his shoes off before entering my condo without me asking!!!), but also, once finished, he offered to help me put things back in order. Very gentlemanly and professional service. I concur with all the other positive reviews --which influenced my choice to contact this company in the first place. In the future, if I ever need plumbing services, I definitely will call this company again, and will specifically request Steven. Good job!

    Answer from pro:

    Hi Luna, first and foremost, we would like to thank you for taking the time out of your busy schedule to share your thoughts and experience with fellow homeowners. We greatly appreciate your positive feedback and we are very pleased to know that you are satisfied with our efficient workmanship and customer service. Please keep in mind that we are here to assist you with any future work or inquiry that may arise. Once again, thank you for choosing New Canadian Drain & Plumbing as your service provider and we look forward to working with you again. Until next time Luna, take care.

    Reply created 4 Nov 2013
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