New Canadian Drain & Plumbing Ltd

Rating: 4.7 out of 5

New Canadian Drain & Plumbing Ltd reviews (1295)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Apr 2012

    New 3/4" Service

    I cannot recommend New Canadian Drain highly enough. I have had a very rough month with many problems and different contractors coming through and New Canadian Drain were such a relief to work with. I needed a new 3/4" service installed which required cutting a hole in my basement and digging a hole in my front yard. NCD&P scheduled it for the day after the site visit, a team of plumbers worked on the job and by 4 pm, all the soil was back in the ground, even the sod was replaced and all hosed down. You would not even know they had been there. The restoration of the cement floor was also very good. But most of all, they were all so professional, reassuring and pleasant to work with. In particular, Steve gave such personal service and showed his commitment to excellence throughout. The price, moreover, was extremely reasonable for the volume of work undertaken. Accept my thanks and my unqualified recommendation.

    Answer from pro:

    Hi Roxanne, Firstly, we would like to thank you for taking the time and posting such a wonderful review. Secondly, we are extremely proud to know that you are satisfied with our customer service, dedication and efficient workmanship that was delivered to you by our hard-working team. Please keep in mind that we are here to assist you with any future work or inquiry that you may have. Once again, thank you in advance for any referrals that you make on our behalf and also for choosing New Canadian Drain & Plumbing and we look forward to your continuing business. Until next time Roxanne, take care.

    Reply created 20 Apr 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Apr 2012

    Replace toilet

    New Canadian Drain came out to replace my mother's toilet a few days ago, the technician was very nice and understanding. He replaced the valve and listened to my requests, and he didnt leave a mess behind. I will use this company agin for sure.

    Answer from pro:

    Hi Roxanne, first and foremost, we would like to thank you for taking the time to share your experience and feedback with fellow homeowners. Secondly, we are very pleased to know that you are satisfied with our efficient workmanship, cleanliness and customer service. Please keep in mind that we are here to assist you with any future work or inquiry that you may have. Once again, thank you for choosing New Canadian Drain & Plumbing and we look forward to working with you again. Until next time, take care.

    Reply created 19 Apr 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Apr 2012

    Major clog in toilet

    My basement toilet kept clogging up, I tried snaking it myself but it didn’t seem to help. I started calling around for pricings and had Jocelyn from New Canadian Drain over. He suggested for me to have a camera inspection done instead of the snaking I originally called for. It turned out the problem was roots in my drains. Jocelyn had a crew out the next morning; they were very polite, hardworking and cleaned up after the job was done. I would definitely use this company again and recommend them to my friends. Thanks guys

    Answer from pro:

    Hi Brian, Firstly, thank you for taking the time to share your positive experience with fellow homeowners. Secondly, we are extremely pleased to know that you are satisfied with the efficient workmanship and customer service that Jocelyn and our team delivered. Please keep in mind that we are here to assist you with any future work or inquiry that may arise. Once again, thank you, in advance for any referrals that you make on our behalf and for choosing New Canadian Drain & Plumbing and we look forward to your continuing business. Until next time Brian, take care.

    Reply created 13 Apr 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Mar 2012

    Water line replacement

    New Canadian Drain and Plumbing responded to my request for a quote very quickly and, when we decided to book them, did the job within the week. The staff were very very friendly and courteous. The worksite was left very clean and our water pressure has already improved. I would recommend New Canadian Drain and Plumbing to anyone.

    Answer from pro:

    Hi Steph,thank you for taking the time to share your experience with fellow homeowners. We are very pleased to know that you are satisfied with our efficient workmanship and customer service. Please keep in mind that we are here to assist you with any future work or inquiry that you may have. Once again, thank you for choosing New Canadian Drain & Plumbing and we would like to also thank you in advance for any referrals that you make on our behalf. Until next time Steph, take care.

    Reply created 2 Apr 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Mar 2012

    blocked toilet

    My three year old dropped some toys into the toilet causing it to over flow, and seeing as we only have one toilet I needed it fixed fast. I used this company in the past and luckily had a magnet with their number. The plumber was here within 15 min of my call and got the toilet flushing again. I only paid $200 considering it was very late. I will continue to use this company for all my plumbing.

    Answer from pro:

    Hi Austin, thank you for taking the time to share your positive experience with fellow homeowners. We are very pleased to know that you are satisfied with our efficient workmanship and affordable rates. Please keep in mind that we are here to assist you with any future work or inquiry that may arise. Once again, thank you for choosing New Canadian Drain & Plumbing as your #1 service provider and we look forward to your continuing business. Until next time Austin, take care.

    Reply created 30 Mar 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Mar 2012

    Leaky kitchen faucet

    My kitchen faucet was steadily leaking, and a friend of mine had suggested this company to me a while back, so I decided to give them a call. A plumber was at my house within 35 min. Unfortunately the faucet could not be salvaged, he suggested for me to buy a new faucet. I bought one and he came back and installed it. Overall I am very happy with this companies service. I will definetly use them again

    Answer from pro:

    Hi Vin, first and foremost, we would like to thank you for taking the time to share your positive experience with others. Secondly, we would like to thank your friend for the wonderful referral and we are very pleased to know that you are satisfied with our punctuality and efficeint workmanship. Should the need arise, feel free to give us a call again and we will be more that happy to assist you with any of your future plumbing or drain needs. Once again, thank you for choosing New Canadian Drain & Plumbing and we look forward to working with you again. Until next time Vin, take care.

    Reply created 27 Mar 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Mar 2012

    Clogged toilet

    I have had many bad experiences with plumbers, their expensive and I am always left feeling robbed. but I have to tip my hat to New Canadian Plumbing . I had a clogged toilet in my bsmt, and I had heard their ad on the radio. The plumber I had was very nice, he did an inspection and left me and estimate of $2200 plus tax. I got a few quotes from other companies but decided to go with New Canadian plumbing. I have not had any plroblems since and would recommend this company with out a wink.

    Answer from pro:

    Hi D. Tersigni, we would like to thank you for taking the time to share your experience and feedback with fellow homeowners. We are also very pleased to know that you are satisfied with our efficient workmanship and affordable rates. Please keep in mind that we are here to assist you with any future work or inquiry that you may have. Once again, thank you for choosing New Canadian Drain & Plumbing as your #1 service provider and we look forward to your continuing business. Until next time, take care.

    Reply created 27 Mar 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Mar 2012

    low water pressure

    I stumbled upon this company on the internet, and had one of their technicians come out to give me an estimate on my water line. They began the next day and finished that evening. I am extremely satisfied with their work, very professional, fast and clean. I am definetly going to recomend them. Thank you.

    Answer from pro:

    Hello, thank you for taking the time to share your experience with fellow homeowners. We are very pleased to know that you are satisfied with our efficient workmanship and cleanliness. Please keep in mind that we are here to assist you with any future work or inquiry that may arise. Once again, thank you for choosing New Canadian Drain & Plumbing and we look forward to working with you again. Until next time, take care.

    Reply created 27 Mar 2012
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 7 Mar 2012

    Home drain 1

    Yes, I provide 4 star to them. actually i have to give them five star rate. But may better waterproofing company exist. I came to know about New Canadian Drain & Plumbing from one of my close friend samantha. She Took service from them. And after receiving there service she commented in a word that excellent. I did depend on her saying. I wish they will go long. Their experiences and skills are responsible for their reputation. Thanks.

    Answer from pro:

    Hi Sidjut, thank you for taking the time to share your positive experience and feedback with fellow homeowners. We would like to thank Samantha for the referral and we are also very pleased to know that you chose our team of highly qualified technicians to work on your drains and that you are satisfied with our efficient workmanship. Please keep in mind that we are here to assist you with any future work or inquiry that you may have. Once again, thank you for choosing New Canadian Drain & Plumbing and we look forward to your continuing business. Until next time Sidjut, take care.

    Reply created 12 Mar 2012
  • Review from Michael Imrie
    Rating: 5 out of 5
    Review left on 5 Mar 2012

    Basement Flooding due to floor drain Backup.

    Called new Canadian drain for the second time as they had done our water entry main for connecting to City of Toronto water alimentation residential line about a year ago and was happy with their work, which warranted my call to them for remedying the basement floor flooding,the work was done efficiently and resolved the flooding problem.would highly recommend them for other work, thanks to Jocelyn and his team who were most promptly on the project.

    Answer from pro:

    Hi Michael, first and foremost, we would like to thank you for taking the time to share your positive experience and feedback with fellow homeowners. Secondly, we are very pleased to know that you are continiously satisfied with our prompt and efficient workmanship and that you chose our team of professionals to eliminate your basement drain issues. Please keep in mind that we are here to assist you with any future work or inquiry that you may have. Once again, thank you for choosing New Canadian Drain & Plumbing as your #1 service provider and we continue to look forward to working with you again. Thank you in advance for any referrals that you make and until next time Michael, take care.

    Reply created 6 Mar 2012
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