New Canadian Drain & Plumbing Ltd

Rating: 4.7 out of 5

New Canadian Drain & Plumbing Ltd reviews (1295)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Feb 2012

    Toilet back-up.

    Called New Canadian drain & plumbing for the first time for a toilet back-up..normally I would call Brothers plumbing but felt I needed a change. I called and within 30 min Iman Rahimi came to my rescue . Iman worked efficiently to resolved the issue within an hour to my surprise. Iman was courteous and left this messy job spotless. I would without hesitation recommend Iman and New Canadian plumbing to people in need.

    Answer from pro:

    Hi Elaine, first and foremost, we would like to thank you for taking the time to share your positive experience and feedback with fellow homeowbers. Secondly, we are pleased to know that you took a leap of faith with us and that you are very satisfied with our efficient workmanship and customer service. Please keep in mind that we are here to assist you with any future work or inquiry that you may have. Once again, thank you for choosing New Canadian Drain & Plumbing and for any referrals that you make and we look forward to working with you again. Until next time Elaine, take care.

    Reply created 26 Feb 2012
  • Review from MODA NIGHT CLUB
    Rating: 5 out of 5
    Review left on 17 Feb 2012

    Snake in the Drain

    It`s hard when you have so many plumbing companies to pick from ,but I'am glad that I picked new canadian drain and plumbing fast & reliable. They came right on time, when we needed them. The salesman by the name of Rami, was great at assisting us through this procedure. He was very wonderful & helpful & knowledgeable. I wouldn't hesitate to call again, if we had any problems. Thanks new Canadian!

    Answer from pro:

    Hi Omar, firstly, we would like to thank you for taking the time to share your experience and feedback with others. Secondly, we are very pleased to know that you are satisfied with our fast and reliable services. Rami, as well as our other technicians, continiously aim to deliver exceptional workmanship and excellent customer service so we are very proud when our valuable customers, such as yourself, feel that they had their drain and/or plumbing needs fully met by our team. Please keep in mind that we are here to assist you with any future work or inquiry that you may have. Once again, thank you for choosing New Canadian Drain & Plumbing as your #1 service provider and we look forward to working with you again. Until next time Omar, take care.

    Reply created 18 Feb 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Feb 2012

    Minor Plumbing repairs

    We had two separate plumbing issues within a month of each other. New Canadians came quickly and resolved both issues. Each plumber was professional and took the care to do the work right. The cost was extremely reasonable. Will use them again without hesitation.

    Answer from pro:

    Hi Ron, thank you for taking the time out of your busy schedule to share your comments and feedback with fellow homeowners. We are very pleased to know that you are satisfied with our efficient workmanship, professionalism and affordable rates. Please keep in mind that we are here to assist you 24/7 with any future work or inquiry that you may require. Once again, thank you for choosing New Canadian Drain & Plumbing as your #1 plumbing service provider and we look forward to working with you again. Until next time Ron, take care.

    Reply created 15 Feb 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Feb 2012

    Basement toilet leak

    Every time I flushed my toilet lots of water would leak out . So I called my sister and asked for her plumbers number because she said very good things about them. The plumber was very helpful and did an amazing job .even clean up the area he worked in, which I thought was very thoughtful. I would definitely recommend them to my friends and family. Excellent job!!

    Answer from pro:

    Hi Kelly, first and foremost, we would like to thank your sister for the wonderful referral and we would also like to thank you for sharing your comments with fellow homeowners. We are very pleased to know that you are satisfied with our efficient workmanship and expertise and that our technician left a lasting impression with you. Please keep in mind that we are here to assist you 24/7 with any future work or inquiry that may arise. Once again, thank you for choosing New Canadian Drain & Plumbing as your #1 service provider and we look forward to your continuing business and any referrals that you make. Until next time Kelly, take care.

    Reply created 15 Feb 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Feb 2012

    Drain Repair

    Went to my basement one morning to find that it was flooding. I called New Canadian drain and plumbing and a technician show up in less than an hour. He did camera inspection of the drain and showed me the problem area. He gave me a couple of options and I decided to have this section replace, was about ten feet of drain in my basement. A work crew arrived that same morning. They were very polite,worked quickly and neatly. They finished and clean up that same evening. I will be recommending this company to my friends and Co-workers. Thank you for the good service!

    Answer from pro:

    Hi Mike, thank you for taking the time to share your experience and feedback with others. We are very proud to know that you are satisfied with our quick and efficient workmanship as well as our cleanliness. Please keep in mind that we are here to assist you with any future work or inquiry that you may have and we would like to thank you in advance for any referrals that you make. Once again, thank you for choosing New Canadian Drain & Plumbing and we look forward to working with you again. Until next time Mike, take care.

    Reply created 15 Feb 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Feb 2012

    leaky faucet

    After trying to fix the problem myself with no luck, I called New Canadian drain and plumbing to take a look at my leaky faucet. They came within half an hour and fixed the problem. The plumber was courteous and did a great job. I am definitely going to recommend this company to my friends!!! Thank you New Canadians!!!!

    Answer from pro:

    Hi Lee, thank you for taking the time to share your experience and feedback with fellow homeowners. We are very pleased to know that you are satisfied with our efficient workmanship and excellent customer service. Kindly keep in mind that we are here to assist you 24/7 with any future work or inquiry that you may have so please do not hesitate to give us a call should the need arise. Once again, thank you for choosing New Canadian Drain & Plumbing and we look forward to working with you again. Until next time Lee, take care.

    Reply created 6 Feb 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Feb 2012

    Reliable plumbing service

    We needed to have our leaky shower and bathroom faucet fixed so we started looking up plumbing companies. We particularly chose New Canadian Drain and Plumbing because they were the only company that could come out that same night on such short notice. When the plumber came, he was very polite and quickly got to work. He fixed our plumbing issues and answered all our concerns which was very reassuring and let us say that the price was unbelievably inexpensive considering it was after hours which the plumber informed us that there was no additional cost for night service. This is an amazing and diligent company and we are very glad to know that we have found a plumbing company that we can rely on for life.

    Answer from pro:

    Hi Anne, first and foremost, we would like to thank you for taking the time out of your day to share your positive exerience and feedback with fellow homeowners. Secondly, we are very pleased to know that you are satisfied with our quick response time, efficiemt workmanship and affordable rates. Please keep in mind that we are here to assist you with any future work or inquiry that may arise. Once again, thank you for choosing New Canadian Drain & Plumbing as your #1 Plumbing service provider and we look forward to your continuing business. Until next time Anne, take care.

    Reply created 3 Feb 2012
  • Review from HomeOwner
    Rating: 1 out of 5
    Review left on 30 Jan 2012

    Backed-up basement drain

    I called New Canadian Drain & Plumbing to take a look at backed-up drain in our basement. Rami charged me $200 simply to put a camera down the drain, and concluded after about five minutes that we needed to replace an external trap at a cost of $2,200. I didn't commit to the repair, but Rami put a big fluorescent stripe on our driveway to mark the location of the trap, permanently marring the pavement. When I asked him if he could simply use a snake or pump to unclog the trap, he completely dismissed the idea. The next day, a trusted plumber whom my in-laws have patronized for years (who we initially couldn't reach) cleared the blockage in the trap in about 10 minutes for a cost of $200. At least we got value for our money in that case, which unfortunately can't be said for New Canadian Drain & Plumbing. When Homestars checked with New Canadian Drain & Plumbing to verify this review, they denied I was ever a customer!

    Answer from pro:

    Hi John, We are sorry that you feel that way; we would not have done a camera inspection had you not requested it. The charge to do a camera inspection or a snake is $180+hst. Our technician located the problem, marked the area and gave you an estimate to fix it, you were not obligated to go through with the job, however we could have provided you with a snake, which is a temporary fix that does not guarantee that the problem is gone in most cases, had you requested it. It is unfair that you gave us such a low rating after we provided you with the service that was requested by you.

    Reply created 9 Feb 2012
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 25 Jan 2012

    Basement Bathroom Investigation

    Needed help identifying and resolving some basement bathroom drain issues. New Canadian showed up on time as promised and provided expert advise as asked. We will definitely call again for future plumbing work.

    Answer from pro:

    Hi Jason, thank you for taking the time to share your feedback and experience with others. We are very pleased to know that you are satisfied with our workmanship and expertise. Please keep in mind that we are here to assist you with any future drain or plumbing work that may arise. Once again, thank you for choosing New Canadian Drain & Plumbing as your #1 service provider and we look forward to your continuing business. Until next time, take care.

    Reply created 27 Jan 2012
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 24 Jan 2012

    Replace Lead Pipe

    New Canadian Plumbing did a great job! - they came and gave a good fair estimate. Upon contracting them - they started the job on the date specified. They were quick & courteous and they kept the job site very clean. When they left - you would not even know they were there, everything was clened up so well. Excellent job!! Will definately use them again if and when needed.

    Answer from pro:

    Hi J.W., let us start off by saying thank you for taking the time out of your day to share your positive experience and feedback with fellow homeowners. We would also like to say that we are very pleased to know that you are satisfied with our efficient workmanship, customer service and affordable rates. Please keep in mind that we are here to assist you 24/7 with any future work or inquiry that may arise. Once again, thank you for choosing New Canadian Drain & Plumbing and we look forward to working with you again. Until next time, take care.

    Reply created 27 Jan 2012
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