NewRidge Refinishing Group Inc.

Rating: 4.9 out of 5

NewRidge Refinishing Group Inc. reviews (452)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Jul 2019

    Refinished main floors - looks fantastic!

    Based on great reviews, I asked for a quote from New Ridge Refinishing Group (NRRG) to refinish the main floor of my 1930’s bungalow. Previous owners had not looked after the floors well and had let them become worn, chipped, and scratched. Whatever finish there had been at one point was long gone! I wasn’t sure if the floors could be refinished, or if they would have to be replaced. Matt came and gave me a reasonable quote and assured me that my floors could be refinished and that they would look great, almost new. Once I agreed to the work, from that point on it was a great experience. We were given all the necessary details (I.e. what to expect), and Matt and NRRG updated us as the work progressed. Matt was great - he explained everything he was doing and was very respectful and accommodating. He went out of his way to make sure the job was perfect - he replaces some boards when necessary and fixed areas in closets where some boards had been taken up. Matt did an amazing job - he was right - they floor look almost new! I would highly recommend NRRG! Thanks Matt!

    Answer from pro:

    Thank you Ted for taking the time to write a detailed review of your experience. On behalf of Matt and the it was a pleasure to work with you on your hardwood floor refinishing project. Please keep us in mind for a future project and thanks again for choosing our services! Regards, Scott NewRidge Refinishing Group Inc.

    Reply created 29 Jul 2019
  • Review from Michelle
    Rating: 5 out of 5
    Review left on 31 May 2019

    Refinishing 60-year Old Oak Strip Wood Floors

    The whole process with New Ridge was easy and comfortable from the start. Scott was quick to respond to my emails about getting a quote and arranging a schedule for the work to be done. He was very communicative and that put us at ease. Sebastian and his crew did the refinishing work (sanding, cleaning and varnish) and wow, they did an excellent job. We went from old white carpet to fresh, satin oak wood floors in 1.5 days. Sebastian was lovely - he even made sure to do a walk around the space with me to make sure I was happy with the final finish. We get so many compliments now on the floors and the natural finish look. 10/10 would recommend.

    Answer from pro:

    Thank you Michelle for taking the time to write a review of your experience. On behalf of Sebastian and the entire team it was a pleasure to work with you on this hardwood floor refinishing project. Please keep us in mind for a future project and thanks again for choosing our services! Regards, Scott

    Reply created 3 Jun 2019
  • Review from Val Novak
    Rating: 5 out of 5
    Review left on 26 Apr 2019

    Old floors better than new

    We were in need to refinish old striped oak floors that were not only old but got damaged as part of the kitchen reno. I am always terrified to hire contractor we do not know so I took a lot of time with research. I came across your company and literary read all the reviews and looked over all pictures posted and I was sold :). Communication with Scott was amazing, to the point and straight forward, Sebastian came to look at the floors and provided us with quote and the job was booked. The guys did absolutely amazing job on our living room and family room floors. Especially the family room where the old parquet tiles were coming off the floor, were damaged and uneven. The floors now look better than new. Thank you all SO MUCH for amazing job! Now I am trying to figure out the logistics for all of my rooms to be redone. My Biggest regret is not to have taken before and after pictures to share.

    Answer from pro:

    Thank you Val for taking the time to write such a thorough review of your experience! On behalf of Sebastian and the entire team it was a pleasure to work with you on your hardwood floor refinishing project. Please keep us in mind for your next project and thanks again for choosing our services. Regards, Scott

    Reply created 26 Apr 2019
  • Review from shayla howell
    Rating: 5 out of 5
    Review left on 18 Apr 2019

    100% recommend

    My living room/dining room is old red oak strip flooring that had been ignore for a long long time. It needed repair work and it was super thin. Matt did an amazing job - like, I can't really say enough. The repair work was flawless, the stain is beautiful and even, the finish is exactly what I'd hoped for. I didn't expect what an immense feeling I would have to see the floors brought back to life, it was really something. Matt takes his job seriously - straight up about what can and cannot be done (which I appreciate) fastidious in his workspace, punctual, professional and really good with wood. Definitely recommend.

    Answer from pro:

    Thank you Shayla for taking the time again to prepare a review of your experience. It was a pleasure for Matt and myself to work with you on your hardwood flooring refinishing project. Please keep us in mind for a future project and thanks again for choosing our services!

    Reply created 18 Apr 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Jan 2019

    New hardwood flooring and stairs reno

    The New Ridge team was amazing. They did the job on time and on budget. The amount of care and compassion was quite surprising; the work they did was done as if for their own homes. They went even an extra mile for no additional charge by changing my baseboards in the kitchen just to make sure the whole floor is matching. I would most definitely recommend the floor installation team!

    Answer from pro:

    Thank you once again Dragan for choosing our services. We appreciate you taking the time to provide a review of your experience. It was a real pleasure for Lory, Radu, myself and the entire crew to work with you on your hardwood floor installation and stair case refinishing project. Looking forward to work with you on your next project. Warmest Regards, Scott

    Reply created 23 Jan 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Dec 2018

    Replace spindles and refinish railing on our staircase

    Our staircase was old and dated. Lory and her partner did an awesome job. They estimated a week and a half and completed the job in a week. They were very professional working with us to come up with the best result.

    Answer from pro:

    Thank you Lucille for taking the time to write a review. It was a pleasure for Lory, Radu and myself to work with you on this hardwood stair case refinishing and renovation project. Please keep us in mind for a future project and thanks again for choosing our services! Warmest Regards, Scott

    Reply created 19 Dec 2018
  • Review from Stephanie B.
    Rating: 5 out of 5
    Review left on 25 Nov 2018

    Floors refinished

    Matt has finished our floors in two houses we've lived in and his work is outstanding and consistent.

    Answer from pro:

    Thank you Stephanie for taking the time again to prepare a review of your experience. Once again it was a pleasure for Matt and myself to work with you again on this hardwood flooring refinishing project. Please keep us in mind for a future project and thanks again for choosing our services! Regards, Scott

    Reply created 26 Nov 2018
  • Review from j.c.
    Rating: 5 out of 5
    Review left on 23 Nov 2018

    Floor refinishing

    Sebastian and his sons did an excellent job refinishing four rooms, hall and stairs. They were prompt, conscientious, and proficient. I will definitely hire them again to finish the living and dining rooms.

    Answer from pro:

    Thanks JC for taking the time to write such a thorough review of your experience. On behalf of the entire team it was a pleasure to work with you on this complete hardwood floor refinishing project. Please keep us in mind for a future project and thanks again for choosing our services! Regards, Scott

    Reply created 26 Nov 2018
  • Review from Lezlie
    Rating: 5 out of 5
    Review left on 9 Sep 2018

    Floor refinishing

    Just recently had the pleasure of having Sebastian sand and refinish my floors , living /dining room , stairs, hallway , two bedrooms , they are the BEST !!! Professional , courteous, arrived on time , allowed me all the time I needed to choose my colour of stain , they are efficient, the job was done on time , actually even a day early ! We also had their painter come in right after and paint the quarter round and stair risers ! Cannot say enough about this wonderful team !! I just love my newly refinished floors .

    Answer from pro:

    Thank you Lezlie for taking the time to prepare a review of your experience. It was a pleasure for Sebastian, myself and the entire crew to work with you on this complete hardwood floor and stair case refinishing project. Please keep us in mind for a future project and thanks again for choosing our services! Regards, Scott

    Reply created 10 Sep 2018
  • Review from Didi
    Rating: 5 out of 5
    Review left on 25 Aug 2018

    Refinishing floors in Scarborough

    Excellent job by Sebastian and his crew. We had several rooms to refinish, including two that had been covered by wall to wall carpet for a long time, which needed to be removed first. Sebastian and his team did an impressive job with our hardwood floors and they did it faster than anticipated. They were very careful to seal off working areas so as to spread as little dust as possible. He also suggested laminated flooring to cover the tiles in the entrance area. We mistakenly picked vinyl, but he installed it anyway, and it looks very good. Sebastian did more than expected: when the job was done he bought and brought in an extra transition piece that would suit us better than the originally purchased. He also sanded three steps that connect the kitchen to the family room floors that were not part of the original quote. He knows flooring inside out; he has a great friendly personality and fantastic customer service. We are very pleased with the job and would hire him and his crew again in the future.

    Answer from pro:

    Thank you for taking the time to write such a thorough review of your experience. It was a pleasure for Sebastian, myself and the entire crew to work with you on this complete hardwood floor refinishing and floor installation project. Please keep us in mind for a future project and thanks again for choosing our services! Regards, Scott

    Reply created 25 Aug 2018
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