Penfolds Roofing & Solar

Rating: 4.9 out of 5

Penfolds Roofing & Solar reviews (503)

  • Review from Customer of Penfolds Roofing & Solar
    Rating: 5 out of 5
    Review left on 8 Oct 2015

    Re-Roof

    We would recommend Penfolds roofing to our friends and we are satisfied with the overall job. Adam and the crew that came were pleasant to work with. I also appreciate the fact that the dumpster was taken away on the same day I phoned the office. Take care and thank you for your cooperation and expertise.

    Answer from pro:

    Thank you for the kind review. We appreciate any recommendations you send our way. We value your business and wish you the very best! Shaun Mayhew

    Reply created 4 Nov 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Oct 2015

    Re-Roof

    Jason - you're the best! Many thanks for the "instant action" you took re the repair of the leak on our roof. Ron was here in an hour to have a look, then came back within a couple hours to do the repair. So pleased, as usual, with Penfolds, and you and your colleagues. Very much appreciated.

    Answer from pro:

    Thank you for the kind words Diana. We do our best to be as timely as possible in an emergency situation. We thank you for your business and wish you the very best. Shaun Mayhew

    Reply created 4 Nov 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Oct 2015

    metal roof

    Hi Glenn, I just want to thank you for the amazing job you did for us on our new house. The roof looks great and is one of the main architectural features of the house. I would also like to point out how great it was to have your roofer, Stuart working on site. He is an absolute professional!! -nigel

    Answer from pro:

    Thank you for the kind words Nigel. Our crews are true craftsman, and our Ziplok roof does make for an excellent show piece. We wish you all the very best - Shaun Mayhew

    Reply created 9 Nov 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Oct 2015

    Re-Roof

    I appreciated Penfolds Roofing work while replacing my roof. The roofing was completed one week prior to a large windstorm and it gave me great confidence and peace of mind that my new roof came from Penfolds. I have already referred Penfolds to one of my colleagues, who just bought a new house in Burnaby. My wife and I also told our satisfactory experience with Penfolds, to our colleagues in group meetings. All of those people appreciate Penfolds great reputation for quality workmanship and professionalism. We are proud of having chosen Penfolds for our new roof.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Oct 2015

    Re-Roof

    We're very pleased with the Eco-roof from Penfolds. The installation went well and it looks fantastic. A few minor issues came up during installation and Penfolds dealt with them quickly and courteously. Sean was great to deal with - very helpful and professional. Highly recommended.

    Answer from pro:

    Thank you for the kind words Michael. Often times an install won't always go exactly as planned, but we do our best to make sure the job is done correctly. The Eco Roof is a beautiful product and you'll enjoy it for many, many years to come! All the best, Shaun Mayhew

    Reply created 6 Oct 2015
  • Review from Customer of Penfolds Roofing & Solar
    Rating: 5 out of 5
    Review left on 4 Oct 2015

    roof

    Fantastic from start to finish. Michael is fantastic getting it all set up. Crew were friendly and worked so hard. Roof was done right and in two days!!! They cleaned up. No mess!!! Roof looks amazing.......

    Answer from pro:

    Thank you for the very kind words Joanne. We do our best! I'll be sure to pass this along to the people involved. All the best, Shaun Mayhew

    Reply created 6 Oct 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Oct 2015

    Re-Roof

    This is the second time we have had a roof replaced by Penfolds and I would like to take this opportunity once again to thank you and your company for all the work and consultation you have provided to us. We had used Penfolds eleven years ago at our previous home and were so impressed then that we knew that there would be no other roofer we would use for our current home. You are to be commended for the excellent quality of work and the prompt and efficient service you provide. We are very glad that we took Sean’s advice and went with Ecoroof rubber shakes. It looks amazing and it is very comforting to know that it has a 50 year warranty that is transferable should we decide to sell the house. I am sure this will be a selling feature. Many people have driven and walked by complimenting us on the look of the roof as well. The curb appeal of the house is lovely and the quality of the workmanship is evident. It was a refreshing experience to deal with a company which did exactly what it committed to do. From the initial contact with your salesman (Sean Crowther) onward through all the delivery people, workmen, supervisor (Jason) and office personnel, we were treated like we were your only customers. We would not hesitate to use Penfolds.

    Answer from pro:

    It is not very often that we get the opportunity to do multiple roofs for someone. We are very happy to have you as a repeat customer, and the Ecoroof is a fantastic product. We are very happy to hear that you are pleased with our service second time around. All the very best - Shaun Mayhew

    Reply created 3 Nov 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Sep 2015

    Re Roof

    Our house was built in 1921 and there were at least 5 layers that had to be stripped, to say the guys worked hard would be an understatement. It was a year ago this summer and just as hot. The guys had to strip and then carry all this materiel to a bin. They left every day as if they had never been there, cleaner than when they arrived, took great care to make sure that all my wife's plants were safe. I cannot say enough about Penfolds and would not hesitate to recommend to anyone thinking of having work done on their roof.

    Answer from pro:

    Those character homes certainly are a lot of work, as many of them home multiple layers. We specialize in dealing with character homes, often times with very close neighbour's and do our utmost to leave everything they way we found it. Thank you Stuart for the very kind words. We do greatly appreciate your business and wish you the very best. Shaun Mayhew

    Reply created 16 Sep 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Sep 2015

    Re-Roof

    Penfolds did an amazing job with our roof and gutters. Sean was super informative and answered any questions we had with a great attitude. The crews that they sent were fast and efficient. We would definitely recommend Penfolds to anybody looking to get their roofing done.

    Answer from pro:

    Thank you for the kind words Bhumika. We greatly appreciate your recommendations and wish you the very best. Shaun Mayhew

    Reply created 16 Sep 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Aug 2015

    Product

    After 27 years, we finally decided to replace our cedar shake roof. I requested a quote via Penfolds website and received a call from Michael Schoeman the same day. I was extremely impressed with how accurate he was with the dimensions of our roof and how prepared he was in answering all my questions. Once he provided us with some estimates, we decided on the EcoRoof rubber shakes. We found their pricing to be very competitive and the warranties were impressive. Everyone connected with the project was extremely professional; from the crane operator who delivered and set the materials onto the roof, to the truck driver who carefully placed the Waste Bin on our driveway. Michael dropped by the first day, to ensure everything was delivered and on schedule, and he and Jason, the project manager, also came by several times during the project to check in, and ensure all work was being completed to our satisfaction. I can’t express enough how professional, friendly and extremely hard working the crew was, a few times putting in 12 hour days, finishing the roof within a week. After personally inspecting the roof, I can’t believe how impressive and precise the quality of workmanship was. I have never seen anything done better. Our thanks go to Jerry and his amazing crew for a job very well done. We would recommend this company and hire that specific crew in a heartbeat. Penfolds team’s workmanship and work ethic was also observed by our neighbours, who commented that they should have done business with Penfolds.

    Answer from pro:

    Jim we truly appreciate such a thoughtful review. There are many facets to a roofing installation and we do our utmost to get everything done as professionally as possible. Again we truly appreciate the words of recommendation and this amazing review. We are lucky to have you as a customer! All the very best, Shaun Mayhew

    Reply created 16 Sep 2015