Penfolds Roofing & Solar

Rating: 4.9 out of 5

Penfolds Roofing & Solar reviews (503)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 7 Aug 2015

    New Roof

    We had our new roof installed by Penfolds Roofing and Solar. We could not be more pleased with the result. The new asphalt shingle roof looks even better than the old cedar shake roof it replaced. Our Penfolds representative, Adam Boyes, was patient and supportive as we worked our way through the process of material selection and logistics. The job was commenced in a timely fashion and completed ahead of schedule. Our neighbours even remarked that the roofing crew was respectful and efficient. When the job was completed the cleanup was thorough. Penfold’s communicated well throughout the process of installation and final inspection. We do not hesitate to recommend Penfolds. Don and Susan Rathborne Surrey, B.C.

    Answer from pro:

    Thank you for taking the time to write such a kind review Don and Susan. We truly appreciate anyone that you send our way, and will do our utmost to provide a similar experience! All the very best, Shaun Mayhew

    Reply created 16 Sep 2015
  • Review from D. Baisi
    Rating: 5 out of 5
    Review left on 30 Jul 2015

    Roofing Project

    We had flat roofed duplex re-roofed. Work was clearly explained and then detailed in our quotation. Workers were efficient and professional. Old roofing was removed before the new roof was applied. New plywood was applied in areas that had softened. All flashings were replaced. We checked on the progress several times and were always welcomed on the worksite. Our tenants were treated with respect and every effort was made to take their needs into consideration. Everything was completed in a timely matter (about 10 days for that large area). Area was left clean and tidy.

    Answer from pro:

    Thank you for the advice. I think too often we forget to thank our customers for their business, however we do greatly value your input and of course your business! We do try our hardest to follow up upon completion and walk through everything that had been done, but clearly we can work harder on this. Again, great points! I will circulate these great points with our team. We do thank you for the kind and thoughtful review, and will work our hardest with anyone you recommend to us. Thank you - Shaun Mayhew

    Reply created 16 Sep 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 Jul 2015

    Penfolds Roofing

    Last winter, a wind storm blew shingles off my roof. I called Penfolds Roofing and Michael returned my call later that day. He arranged for a temporary repair and came over for an estimate. After the repair was complete, I asked Michael for a specific date to do the roofing job and he was more than happy to arrange that. I also asked Michael if I could have the facia boards ahead of time to paint them to match the house. Michael brought them over in plenty of time and they matched perfectly. The roofers were kind and very professional. Jason, the crew manager, came by and answered any questions I may have had. The clean up was so good it was like they were never there. Thank you Penfolds for the great job. The roof looks fantastic.

    Answer from pro:

    Thank you for the kind review Jeff. It's true, we do a lot more than just roofing. Often times fascia boards have warped or experienced some rot of the many years of weathering. Often times we will replace fascia boards during the roof install. This ads to making the house new again! We appreciate your kind words and value you as a customer. Thanks! Shaun Mayhew

    Reply created 16 Sep 2015
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 24 Jul 2015

    New Roof Penfolds

    We were so impressed with Penfolds for our new roof. Right from the first contact with Sean, we had a great professional experience. We had taken the time to have 5 different roofing companies come out and Penfolds was the best value for our money. The workers were on time, highly organized, demonstrated work ethic throughout the time and the clean up and followup was excellent. We would highly recommend going with Penfolds.

    Answer from pro:

    This is a very kind review Kellie & Collin. We work hard at being competitive and providing excellent value for your money, so we appreciate the mention of this. We greatly appreciate your recommendations and wish you all the best! Shaun Mayhew

    Reply created 16 Sep 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Jul 2015

    Re-Roof

    Penfolds Roofing recently replaced our cedar shake roof with laminated fiberglass shingles (including two sheds), replaced all skylights and downspouts. We were very pleased with job from start to finish and appreciated the hard-working and respectful crew. Roof looks great and we have had lots of compliments from neighbours. We would not hesitate to recommend Penfolds.

    Answer from pro:

    We appreciate the kind words, and any recommendations you send our way. Thank you for choosing Penfolds!! Shaun Mayhew

    Reply created 23 Jul 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Jul 2015

    Re-Roof

    We recently had our house re-roofed by Penfolds Roofing and were very satisfied with the workmanship and the quality of the materials. Penfolds had been recommended by two friends who themselves had been very happy with their own new roofs. The job done on our roof bore out their confidence in Penfolds and we too would recommend them. The cost of our new roof and the gutters was most reasonable, the workmen were pleasant and efficient and our garden and the house surroundings were clean and tidy when they left. Penfold’s follow-up inspection was also much appreciated.

    Answer from pro:

    Thank you for the kind review Peter. Our crews work diligently at making sure we leave the property in the shape we found it!! Thank you for your recognition. We wish you and your family all the best. Shaun Mayhew

    Reply created 23 Jul 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Jul 2015

    Re-Roof

    The work Penfolds did for me was great. The roof was professionally done. I was impressed by the comprehensive attention to detail from yourself, arranging for all possible estimates and all of the detailed paperwork promptly, and the quality of workmanship displayed by all of the roofing personnel. Thank you Michael for a job well done. Vince Masciulli, proud to have been a Penfolds customer.

    Answer from pro:

    We are very happy to have you as a Penfolds Customer Vince. Thank you for the kind words. We wish you all the best. Regards, Shaun Mayhew

    Reply created 22 Jul 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Jul 2015

    Re-Roof

    Our recent roofing job involved a cedar shake conversion to a laminated fiberglass shingle system. From our initial meeting with Sean Crowther, Technical Advisor and his ongoing advice through to the completion of our job by Gord and his crew and final inspection by Jason, it was true professionalism from beginning to end. This is why Penfolds Roofing has been in business since 1937. Our hats off and sincere appreciation to you all for our long lasting roof that will keep our family dry and warm!

    Answer from pro:

    Thank you for the kind words Leann. It was our pleasure to complete the work for you. We're here if you ever need us! All the best, Shaun Mayhew

    Reply created 22 Jul 2015
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 20 Jul 2015

    Re-Roof

    I recently had my roof replaced by Penfolds Roofing which included replacing 2 large skylights. I was very impressed by the quality of customer service, workmanship and materials that were provided. I was also impressed by their level of professionalism. I would definitely recommend Penfolds to any of my acquaintances.

    Answer from pro:

    Replacement skylights are always recommended when installing a new roof. That way you can be confident that everything is new and under warranty!! We are very happy to hear that you were pleased with the service you received. All the very best, Shaun Mayhew

    Reply created 23 Jul 2015
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Jul 2015

    Re-Roof

    Penfolds Roofing recently re-shingled our carriage house and we are very pleased with the results. They were very helpful in providing technical advice, material and construction alternatives, and guidance through the proposal process. All of our questions and concerns were addressed promptly and in a professional manner. Based on our initial meetings and conversations with Adam Boyes we were very comfortable in going forward with the re-shingling of our carriage house. Prior to construction we were well informed by the management staff on the timing of the work and we were given plenty of notice as to when the roofing crew would arrive. The construction crew was courteous to us and respectful of our property. We were very impressed with how diligent the crew worked, maintained a sense of order and worked seamlessly with the appropriate safety equipment in place. The work was done in a timely manner, to a high standard and the cleanup of our property was outstanding. We genuinely felt and saw that Penfolds Roofing took pride in providing professional and quality construction services.

    Answer from pro:

    Hey Peter, thank you for the kind words. We greatly value you as a customer, and thank you for your business.

    Reply created 24 Sep 2015
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